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Index-review

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Overview

Index-review has a rating of 2.8 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Index-review ranks 69th among Stock Trading sites.

  • Service
    8
  • Value
    8
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate Index-review?
Top Positive Review

“Very fair rates”

Joel R.
6/1/21

With all the comment and crooks around, it's nice to finally find a credible trading source. They always pay on time, they never have any popup fees or commissions, and their rates are very fair. Could do better on their margins, but they're not bad.

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Top Critical Review

“SCAM INDEX - REVIEW migrated to "TRADEOWLS" PLATFORM”

Arnold N.
11/9/21

The index-review platform migrated or upgraded to the "tradeowls" platform. They are the same people that converted my deposits into bonuses. According to their terms and conditions, you may not withdraw funds that were earned as bonuses. Tradeowls e-mail platform for queries, support or marketing also fails to send any messages. They trade on your behalf without communicating and then suddenly show a huge loss due to their mismanagement. They then ask for more money as securities and then your lost funds are recovered as bonuses which you cannot withdraw. They are apparently based in the UK. Can anyone help me to submit a criminal charge?

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Reviews (29)

Rating

Timeframe

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Thumbnail of user neilc585
Virginia
2 reviews
0 helpful votes
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August 25th, 2024

My attempt to withdraw funds resulted in a prolonged dispute with their representatives, characterized by frequent delays. Eventually, my account was unexpectedly terminated without a clear explanation. However, after filing a formal complaint with GravCapital, the process of reclaiming my funds was expedited promptly.

Thumbnail of user joelr263
New York
1 review
0 helpful votes
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June 1st, 2021

With all the comment and crooks around, it's nice to finally find a credible trading source. They always pay on time, they never have any popup fees or commissions, and their rates are very fair. Could do better on their margins, but they're not bad.

Quality
Thumbnail of user tobya53
Iowa
1 review
0 helpful votes
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June 1st, 2021

Overall I'm satisfied. I was worried that this site was going to be a scam like many others on the internet, but so far everything has been very straightforward. I just wish they would change their support hours because they're very in sync with Europe but a bit less with Australia...

Service
Value
Quality
Thumbnail of user martinm936
GB
1 review
1 helpful vote
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December 9th, 2020

Definitely the most comprehensive daily market review available online. I'm not sure I'd recommend it to new traders since it takes a while to get the gist but for me it's a great website. Really liked their mobile app. Very easy to use.

Thumbnail of user jaker112
Arizona
2 reviews
2 helpful votes
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October 31st, 2020

Initially I had my doubts about them. I've heard so many bad stories about trading sites so I was scared, but I got a recommendation from a peer so I tried it out. Up to now it's all been smooth sailing, what you see is what you get. That's why I'm passing this recommendation on.

Thumbnail of user martind292
Denmark
2 reviews
1 helpful vote
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October 16th, 2020

I tried them out after a friend told me about them. Up to now they've been fine - I had one problem with the app but tech support solved it in a matter of minutes. Overall one of the most comfortable platforms around.

Thumbnail of user alinad23
Lithuania
3 reviews
8 helpful votes
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November 11th, 2020

I rarely read and write these reviews but people told me I have to be really careful with trading sites. I saw all the positive talk here so I gave it a go and I'm not disappointed. If you're hesitant whether it's a good site or not, trust me and give it a try.

Thumbnail of user jenniferl1673
Bangladesh
1 review
1 helpful vote
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April 20th, 2021

What I really like about them is that they don't try to sell you all these shady new cryptos which fall after a few days. Show they really care about your success and are not just looking for an easy way to make money.

Service
Value
Quality
Thumbnail of user arnoldn22
South Africa
1 review
2 helpful votes
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November 9th, 2021

The index-review platform migrated or upgraded to the "tradeowls" platform. They are the same people that converted my deposits into bonuses. According to their terms and conditions, you may not withdraw funds that were earned as bonuses. Tradeowls e-mail platform for queries, support or marketing also fails to send any messages. They trade on your behalf without communicating and then suddenly show a huge loss due to their mismanagement. They then ask for more money as securities and then your lost funds are recovered as bonuses which you cannot withdraw.
They are apparently based in the UK. Can anyone help me to submit a criminal charge?

Thumbnail of user iana164
GB
1 review
0 helpful votes
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May 30th, 2021

I think that one of the biggest advantage of this platform is that they enable you to explore new worlds by their offer, yes trading is trading, but discovering new assets constantly add some thrill to the all thing

Service
Value
Quality
Thumbnail of user boeresparky777
South Africa
1 review
0 helpful votes
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January 11th, 2024

Make sure you end up on the legit platform. We were scammed and lost 250$ R3500 at that time. The account is now lost and the money gone. Advertisement was under David Richman videos wich we later descovered was also just a hired actor and not the real David Richman. Google David Richman scams and get the whole story. I was a victim of that scam.

Thumbnail of user esharagg
Australia
1 review
3 helpful votes
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May 19th, 2021

If you're planning on trading with them DO NOT! I started trading with them everything was okay they even got me a bonus. However I got busy with two jobs and uni and couldn't trade anymore so I decided to withdrawal my money. A whole month has gone by and they haven't done anything. First they Ptolemy my account manager has to approve to there's delays to withdrawals and now they're saying since I've got a bonus to my account I have to trade more. All I want is my money as I don't have time to trade. I have opened a investigation with my bank and will take this further.
There smart with it and tell you you cant get your money back if you go through the bank but they're a loop holes and ill get my money back one way or another. Don't waste your money with them trade elsewhere

Service
Value
Quality
Thumbnail of user alexism288
Sweden
2 reviews
1 helpful vote
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December 21st, 2020

They got some really cool features you can access even if you don't take one of the expensive accounts. Also, check out their app coz it's really user friendly.

Thumbnail of user rochelles79
Florida
1 review
0 helpful votes
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December 11th, 2020

Trust me, this isn't like all these other companies. No harassing phone calls, no hidden commissions, no surprises when you want to withdraw. Highly recommended.

Thumbnail of user melissas1547
Bangladesh
1 review
1 helpful vote
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April 20th, 2021

Great platform. Has all the benefits in one place. Super speedy and easy to understand. Very satisfied, recommend it to all traders, especially beginners.

Thumbnail of user sawyerg5
Florida
1 review
0 helpful votes
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October 15th, 2020

Definitely one of the top 3 apps I've been working with, everything runs fast like a clock. Not sure how it goes for older phones but on my iOS it's flawless.

Thumbnail of user henryh160
France
2 reviews
0 helpful votes
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October 22nd, 2020

I heard that a lot of these sites give hard time when you want to withdraw but had no problems for me. Also their webinars are the best I've seen so far.

Thumbnail of user williamw2159
Bangladesh
1 review
1 helpful vote
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April 20th, 2021

Finally a website which offers services and support even during working hours in Australia, and isn't just Euro centered. Thanks!

Service
Value
Quality
Thumbnail of user ronaldl743
Bangladesh
2 reviews
2 helpful votes
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April 18th, 2021

OK, not a scam site, that I can tell you for sure. I just got my first withdrawal, 6 days after I requested it, and all is fine.

Service
Value
Quality
Thumbnail of user victorw136
Virginia
2 reviews
1 helpful vote
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November 4th, 2020

It's a bit complex at first but once you get the hang of this website, it's actually pretty good. Works very fast, very minor glitches.

Thumbnail of user jamilr10
GB
1 review
1 helpful vote
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December 25th, 2020

Just a few clicks and you can open an account, finally a website that doesn't take agest to register...

Thumbnail of user kennethm842
GB
1 review
0 helpful votes
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June 2nd, 2021

Trades forex with this brand, the online platform work very good, I had no issues with them. I give them 5 stars

Value
Thumbnail of user ericw924
Australia
3 reviews
1 helpful vote
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November 13th, 2020

Such a large array of Forex options, couldn't find anything like it on other sites. I have had some questions and they answered me briefly.

Thumbnail of user jonathani58
South Africa
1 review
1 helpful vote
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April 29th, 2021

They are very quick to assist you in getting hold of your money but try take it out and you will hear the excuses.
The Accountant went home early on a Friday so cannot help to Monday. Come Monday cannot find anyone to help you. I cannot understand why they cannot just return your deposit when you don't wish to trade with them. It seems unless you wish to trade that's when they love you, and then something happens when you wish to pull out. And they don't want to talk to you then.
My advise is do not touch them with a bargepole.
This is what happens when you attempt to withdraw.
Amount balance:
$ 200.00
Available funds
$ 200.00
Amount:
200
WITHDRAW
Already Requested(This is all they say)

Your Investment Receipt

Dear Jonathan

Your funds have been successfully deposited and will be available for you to trade with shortly.

Charge information:
Transaction MA255D*******F1

Date: 21.04.2021
Card Type: VISA
Card Number: xxxx-xxxx-xxxx-74
Transaction MA255D*******F1
Card Expiration Date: 1/2023
Card Holder Name: Jonathan
Card Holder E-mail:
Card Holder Address:,
Durban, South Africa
Amount: USD 250.00

If you have any troubles viewing your balance and account details, please contact INDEX-REVIEW.COM Customer Support at, *******@index-review.com. You are more than welcome to enter our excellent online support available to you via live chat as well.

Enjoy your trading,
INDEX-REVIEW.COM Billing Department
*******@index-review.com
www.index-review.com
United Kingdom: *******657

Please note: for security purposes, we do recommend that you update your password from the original password sent to you during registration. If you have not yet done so, please go to www.index-review.com, click on your name at the top of the screen, and update the password.
Thank you for choosing INDEX-REVIEW.COM

There is the proof of purchase.

Tip for consumers:
Choose another Broker is my advise unless you don't mind losing your deposit.

Products used:
I didn't I just want my deposit of $200.00 back.

Service
Value
Thumbnail of user tomb1195
GB
3 reviews
1 helpful vote
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October 27th, 2020

By far better than working with a private broker, finally a trading company with normal working hours and real people answering the phone. Wish their website was a bit more tablet friendly though.

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