business logo of Instagram
How would you rate Instagram?
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Nigeria
1 review
0 helpful votes
Follow Chin w.
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Good app
July 7, 2021

Nice and good app I recommend it because it's great and should keep it up. That's my review

Date of experience: July 7, 2021
Ohio
7 reviews
21 helpful votes
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I love it but it crashes regularly in the iPad and the new update is pointless

Date of experience: August 27, 2012
California
12 reviews
38 helpful votes
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If my mom loves it, it's great for sharing pics, better than Facebook only for pics...

Date of experience: July 21, 2014
Kentucky
1 review
0 helpful votes
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Love it
May 30, 2022

Quick & easy.
Get followers easy. Just follow ten profiles and get your 25 follows. Just like that.

Date of experience: May 29, 2022
Washington
2 reviews
0 helpful votes
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Great booking website
March 15, 2023

This is a very great website to book off its very cheap and easy to book, i'll book off here again!

Date of experience: March 15, 2023
Nevada
1 review
0 helpful votes
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Soooo good
January 24, 2022

Highly recomend best thing everrr will never go back to anytting else. Sooooooooooo goood my grandma loves it.

Date of experience: January 23, 2022
Tennessee
1 review
5 helpful votes
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Stay away!
February 17, 2017

Easy to hack. When hacked there is a little or no support whatsoever. Stay away!

Date of experience: February 17, 2017
Canada
21 reviews
14 helpful votes
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Best photo sharing app very simple controls and even a direct chat.

Date of experience: July 12, 2016
Pennsylvania
3 reviews
2 helpful votes
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Firstly, please take a moment to review the numerous 5-star ratings on the App Store that curiously are worded identically and offer no positive feedback. Just more evidence of Meta's unscrupulous and suspect actions.
But my primary reason for posting is to address the significant and troubling impact this platform is having on our society and businesses. Our small business has been repeatedly victimized by their actions, as they've unjustly misappropriated funds. They accepted payments from our customers but failed to remit those payments to us. We devoted weeks attempting to resolve the issue, but our efforts only led to interactions with unhelpful AI generated responses that couldn't even grasp, let alone address, the concerns. We called and left messages begging for a response. But we could never reach a human. Eventually, some of the issues were resolved, I'm assuming on their own, but then the problems started all over again with multiple subsequent orders.
Despite persistent attempts to contact someone at Facebook/Instagram, we received no assistance, and they withheld over $1900 that rightfully belonged to us, funds paid by our customers that Meta failed to release. Our complaints to various agencies, yielded mostly no responses due to Meta's lack of accreditation with places such as the BBB. The Attorney General of California did eventually respond but provided no tangible solution, merely relaying a message from Facebook/Meta instructing us to contact them—WITHOUT ANY WAY TO DO SO. Infuriating.
Further infuriating, our paid ad campaigns, once effective, now yield no results, and our follower count is continually dropping, even when people are actively following us. And it is not the usual flux. If I hadn't experienced these issues firsthand, I would find it hard to believe, but it is indeed a reality.
Taking on these corporate giants feels like trying to repair a sinking ship as they retaliate with further damaging attacks. Meta operates with impunity, well aware that they can and will undermine your efforts—eventually sinking you. The situation is absolutely deplorable, and it's time we collectively address the lack of accountability these corporate giants have over our lives, our children, and our businesses. Let's take action.

Date of experience: October 18, 2023
Italy
1 review
0 helpful votes
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Sono molto felice che ho trovato prodotti come questi, PatPat sono molto belli. Io li compro per i miei gemelli, sono felice e a loro piacciono :)) )le taglie corrispondono, il pacco arriva tutto ok, quindi number one

+5
Date of experience: May 12, 2021

Overview

Instagram has a rating of 2.2 stars from 440 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Instagram most frequently mention social media, customer service and community guidelines. Instagram ranks 188th among Mobile Applications sites.

service
171
value
153
shipping
121
returns
115
quality
153
+188