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JewelScent

How would you rate JewelScent?
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New Jersey
1 review
0 helpful votes
Follow Maryann S.
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I love these products! So many amazing scents and different products. I love their quality and the aroma fills the whole house in every room. The bath bombs are the best out there and you can smell them downstairs when using them upstairs. The rings are so pretty and sparkle! For all the similar products out there, this company is definitely the best!

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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I love JewelScent
January 17, 2018

I LOVE this company! They have great products and stand behind them. There are many scents to choose from. The bath bombs are bigger than any others, and they are solid, not hollow inside. The Wax Tarts are my favorite! I love working for them as well, I couldn't imagine doing direct sales for anyone else.

Date of experience: January 17, 2018
Pennsylvania
1 review
0 helpful votes
Follow Marni R.
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I have been with Jewelscent since Oct. 2017... and I am in love with the scents from any of their products! And that added little hidden bonus ring just Adds that Extra excitement! During Christmas ordering time, My customers werevery understanding if their product didnt arrive on time.and they were Excited when they received their hidden jewel... and A Huge reality check for people who complain. The Company are human too, I have total Respect for the company and staff. They worked around the clock to make sure the products arrive. They dont realize the rings, for what ever the value or style maybe... are FREE! Wish I could give this company an infinity star rating! They Deserve it!

Date of experience: January 16, 2018
Canada
1 review
2 helpful votes
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Very bad company, they didn't pack the candles correctly. It's like if they throw every thing in the box and that's it. Don't want to reimburse those 2. Jewelry are costume and not sterling. Quality is ugly and what about the smell of the candles... yarkkkk. Go away. Try: Royal Canadian Candles, Charmed Aroma or Jeweled Secrets. My opinion. Thank you

Date of experience: July 21, 2016
Oklahoma
1 review
0 helpful votes
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Don't waste your money.
January 12, 2018

I ordered 3 ring bomds on 12/13/17. They came in after Christmas and 2 did not contain a ring. I asked for a refund, their response is to send me 2 more crapy replacement rings without bombs. The 1 ring that I did receive for my Daughter in law is already tarnished and turning her finger green. It has taken 2 weeks of e-mailing pictures and such to get this disappointing response from them. I might as well have thrown $50. Down the drain. Don't wast your money.

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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Love these products!
January 17, 2018

I have tried a lot of these products and love the smell of everyone I got. My husband and kids just love these products! Customer service has always been great to me! Once my mother ordered a candle and on one of their deals to get a free Ring and Pendant and we forgot to write in the code so I emailed Customer Service and told them about my problem and they got right back to me the same day. They told me they could fix my problem this one time and they did. It was a matching beautiful light blue colored ring and pendant which my mom gave away as a Christmas present to my Aunt and she loved it! My kids also love the Candles, Bath Bombs, Soap, Body Scrubs! We love this company and order all the time! It's exciting to order and wait for our products cause we can't wait to smell our favorite scents and find that surprise (ring) in our products! All my rings have been beautiful and I wear a couple all the time..

Date of experience: January 16, 2018
Florida
1 review
0 helpful votes
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Heaven on Earth
January 17, 2018

I am so in love with Jewelscent. My personal favorite is the French Lilac. When my candles burning I feel so relaxed and no worries. Such a clean beautiful scent. Love the ring too, but the candles are amazing.

Date of experience: January 17, 2018
Florida
1 review
0 helpful votes
Follow Trisha M.
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The products are AMAZING! They are shipped in a timely manor. Everything smells so good! I haven't found a scent that i have disliked. My favorites are birthday cake and gardenia. The scents are just right, and make my entire home smell AMAZING.
The bath bombs are literally the BOMB! They don't leave a greasy residue and no ring around my tub, they are HUGE and my bathroom smells so good the next day!
One time i was shipped someone elses order, i called customer service and they shipped mine to me in 2 days and let me keep the one they sent to me incorrectly! The customer service is super friendly and very helpful. The site is super easy to navigate. If i could give 100 stars i would!

Date of experience: January 16, 2018
Arizona
1 review
0 helpful votes
Follow Chloe B.
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I love the quality of these products. The bath bombs are luxurious and moisturizing! Others I've tried feel chalky, but not Jewelscent's! They leave your skin feeling soft and it is so fun to get the surprise ring. At first I tried it for the bath bomb, but now I'm addicted to getting the rings. They are so beautiful and again are great quality. I've also tried the body creme and the candles and I love both. It's hard to find a body creme that moisturized as well as theirs. A small amount on my fingertip moisturized both my hands better than lotions from other brands I've tried. The single wick candles have good throw throughout the room. The scent can fill an entire living room or master bedroom easily. I highly recommend finding a rep to order their products. Stephen Day is my rep and he always keeps me updated when there are good deals and new products!

Date of experience: January 17, 2018
Washington
1 review
0 helpful votes
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I LOVE Jewelscent!
January 17, 2018

I started buying Jewelscent over a year ago and love everything I have purchased. From the bath bombs that leave my skin feeling moiturized, to the great smelling body scrubs, to the wax tarts and candles. The ring reveals are exciting and I have worn them without any tarnishing. This is a great product that I will continue to buy.

Date of experience: January 17, 2018
Texas
1 review
2 helpful votes
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Terrible customer service
September 7, 2017

I ordered from the wrong consultant as the company likes to auto assign a consultant you buy from as the only one you will shop from. I then proceeded to ask to return the item. I was told i would not be refunded shipping okay. So i pay $10.58 to do 2 day priority shipping that i know arrived on tuesday. Here we are thursday and they say oh we haven't received your return if it had been noted i wouldn't have the return processed for another week i would have mailed it sooner. It was never told to me they only pick up their mail twice a week.

Date of experience: September 7, 2017
Ohio
1 review
0 helpful votes
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Amazing
January 17, 2018

My first order came I was hesitant but once I recieved the product I fell in love with the different products, and smells. I know i wont be going back to my original place to buy candles. Which I was addicted to, now I found a better one. Plus you do get a beautiful ring.

Date of experience: January 17, 2018
New York
1 review
0 helpful votes
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Love Jewelscent!
January 17, 2018

The candles always smell great and the rings are beautiful! The prices are fair and there's nothing I don't love about the company. The bath bombs leave your skin feeling silky smooth and smelling amazing.

Date of experience: January 17, 2018
Georgia
2 reviews
0 helpful votes
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Would not recommend
February 24, 2020

Got the candle and was excited to get the ring that was supposed to be in it. Was not one in there. Emailed them and gave me a run around. Never replaced it

Date of experience: February 24, 2020
Texas
1 review
0 helpful votes
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Don't use them
December 29, 2017

I ordered on 12/15 and their website promised I would get by Christmas Day. I started checking around 12/20 and noticed it hadn't even shipped yet so I called. They have HORRIBLE customer service as you more than likely will have to leave a message for them to call you back. I even emailed them on 12/19 and they just emailed me back today 12/29. Still have not received my candles and they wanna tell me they are sorry, but they were backed up due to Christmas. Well I'm sorry but you shouldn't promise customers something by a certain date and not follow through. I will NEVER buy from this company again. Be warned!

Date of experience: December 29, 2017
California
1 review
4 helpful votes
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I spent $44 plus tax and shipping on the Lux collection. The candles are supposed to be high quality and the jewelry is supposed to be sterling silver. You could barely smell the scent of the candle and the jewelry is not sterling its plated junk

Date of experience: March 2, 2017
Pennsylvania
1 review
2 helpful votes
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Rip off
August 20, 2017

So they claim all their stuff has jewelry in it. -false the free ring they sent me is the complete wrong size - wouldn't fit even my pinky ring. When I emailed them about this the email I essential got back was "oh well sorry about your luck but if you don't like it you can send it back if you haven't used it. You won't get all your money back though."

Date of experience: August 20, 2017
Massachusetts
1 review
0 helpful votes
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Im in love
January 17, 2018

I have fallen in love with JewelScent. I dont even wear a lot of jewelry but I love that the candles have a consistent scent the entire way through. I have one that sits on my stove and has been melted over and over from the heat of the stove and the smell is always the same. My favorite products by far have been the scrubs and body cremes though. I have never seen a scrub that wasnt oily.

After several orders and different products, I joined the company. I sell occasionally, but lately its been for my own discount since life got in the way. I have tried other companies and have not found one I liked as well.

Date of experience: January 16, 2018
Georgia
1 review
0 helpful votes
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Great Customer Service
August 29, 2019

As a young adult trying to make it in today's society so I don't end up living with my relatives until I'm 30... I decided to check into mlm business schemes to use as a side hustle. Jewel scent is a really cool business with brilliant ideas. I love they're products! So I decided maybe I should become a consultant. However, right after I signed up and read the agreement that I wouldn't be able to collaborate with other people that sell competitive products... I realized selling for jewel scent just wasn't for me. I have many friends that sell other products on the side and I would love to collaborate with them. So I contacted customer service and within a day received a very understanding kind response. I also received a full refund since I wasn't yet a vip. Good customer service is very hard to find these days as someone with customer service experience I know. So I thought they deserved a really good review for solving my issue in a kind timely manner. I will definitely remain a customer and continue to boost their business by telling my friends about it. Just selling it is not for me at this point in my life. It may be for some people though.

Date of experience: August 28, 2019
Florida
1 review
0 helpful votes
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Amazing scents
January 17, 2018

I love everything I have received. I love the beautiful rings, an my daughters are in love with the bathbombs. I have had questions an email them right away an they got right back with me. I love everything about jewelscent. My all time favorite is the scrubs. Sweet pea!

Date of experience: January 16, 2018

Overview

JewelScent has a rating of 4.1 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JewelScent most frequently mention bath bombs, customer service and body scrub. JewelScent ranks 3rd among Candles sites.

service
4
value
4
shipping
4
returns
4
quality
4