• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,291 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8747

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,199
Neutral
315
Negative
242

Instant Feedback

35,654 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,291)

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Timeframe

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user mistyc306
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Thank you J&P for shipping my order within the first 24 hours of ordering. Parts fit perfect, good quality and were delivered quickly.

Reason I chose this business:

Recommended from someone who has made past purchases from J&P Cycles.

Reason I chose this product:

Carburetor on boyfriend's Harley needed rebuilt.

Quality
Thumbnail of user bryanl641
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

I ordered a front tire and I got what I ordered,. But,. This is 2024, the tire I got is a 2022, I haven't put it on yet but I'm going to, I was just thinking that did I pay 2024 price for 2022 price?

Quality
Thumbnail of user johnnyj362
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Got my order delivered in fast time too bad it came in 2 separate deliveries so had to wait to complete my project.

Reason I chose this business:

Best prices.

Reason I chose this product:

Brand name you can trust.

Quality
Thumbnail of user jens601
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I received the most expensive item of my order ($400) and the box was so damaged. Luckily everything inside was not.

Quality
Thumbnail of user toddc843
2 reviews
0 helpful votes
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May 25th, 2024
Verified purchase

Had what I needed. Just takes patience in finding what you're looking for

Quality
Thumbnail of user jims2669
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

I bought from j&p cycles before but it's been awhile. Didn't like the 10% discount the website offered at the beginning was denied at check out. Otherwise I usually know what to expect.

Reason I chose this business:

I know part needed would be priced right here in the aftermarket.

Reason I chose this product:

I lost a part in the Fall due to rough streets and a loose nut.

Quality
Thumbnail of user geraldo252
1 review
0 helpful votes
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March 29th, 2024
Verified purchase

I looked in the pages on your site and it was kind of misleading and not what i expected in my order and want to send everything back, but i never got the information on how to do it and there was on reciept in the box or on the outside of the box. I wont to send everything back as i don't need them as r
They are not what i thought they were.

Quality
Thumbnail of user scubasteveb
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Could have had more help online, but I needed specifics that would have needed some
footwork.

As above

Reason I chose this business:

Have shopped here before and have been pleased with the service.

Reason I chose this product:

Specific to my needs.

Service
Quality
Thumbnail of user garyl1635
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Drag Specialties windshield bushings are manufactured specifically for my 2007 Harley removeable windshield. But the shipping to Honolulu by some business makes me shake my head for the cost of such a small package.

Reason I chose this business:

Because they work with and sell Drag Specialties parts.

Reason I chose this product:

I don't want a Chinese knock off product.

Quality
Thumbnail of user shawns1192
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Shopped on the website, found what I needed based on my specific motorcycle.
The price was fair and I was pleased with the part.

Reason I chose this business:

I always check this website first, when shopping for motorcycle parts.

Reason I chose this product:

I was pleased with the part and the fitment.

Quality
Thumbnail of user perryc169
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

It was fine but again I'm not a fan of ordering parts online thank you

Quality
Thumbnail of user joelg509
1 review
0 helpful votes
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May 26th, 2024
Verified purchase
• Updated review

Product arrived quickly, and customer service was helpful with delayed shipping information.

Product ordered wasn't given tracking information. Customer service resolved any issues.

Service
Quality
Super!
February 22nd, 2024
Verified site experience
• Previous review

Super! Quality products and service!

Reason I chose this business:

Quality products and service

Reason I chose this product:

Quality product, with a lifetime warranty

Super!
February 1st, 2024
Verified site experience
• Previous review

Super! Quality products, Above and beyond customer service! Much appreciated :)

SUPER!
December 4th, 2023
Verified site experience
• Previous review

SUPER! Good Deals! Great customer service! Quality Products!

Super!
November 4th, 2023
Verified site experience
• Previous review

Super! Thanks :)

Thumbnail of user roberto1924
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Purchase brake pads, disc and bracket. Pads and disc were as described and arrived quickly via strange shipping. Bracket is just wrong from the manufacturer? Not J&P's fault. I have yet to contact them about it… Oh, J&P, while I've got you.

Reason I chose this product:

Galfers on a dyna? Siiick

Quality
Thumbnail of user michaelj3858
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The rear seat had to be modified to accommodate the backrest. Good product that is made well but doesn't fit the stock seat as advertised.

Reason I chose this business:

Price, convenience, confident I will get a good product.

Reason I chose this product:

Price, one of only a few available.

Quality
Thumbnail of user joshs1028
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

…………………,,,,,…………,,,…,,,……………….,,,,,,…………………….,,,,,,

Quality
Thumbnail of user johnm11123
2 reviews
0 helpful votes
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April 5th, 2024
Verified purchase

OEM windshield for 1997 Hugger Sportster. Perfect fit. All holes lined up. Very happy wife. Looks great so I'm happy. Regulator for 1999 Suzuki GZ250, that baby is charging now!

Reason I chose this business:

We have 5 motorcycles and 2 4-wheelers, J&P has a good selection, easy to find parts, easy ordering, good delivery.

Reason I chose this product:

Decent prices.

Quality
Thumbnail of user brandonk634
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Purchased a new seat. It was shipped in time and was good quality. I was not happy with overall look in person, no fault of J&P, and sent it back for refund.
Product shows delivered to J&P on 03/04, and I'm still waitng for the credit to be issued back to my card.

Reason I chose this business:

Good past experiences.

Reason I chose this product:

The quality of the product.

Service
Quality
Thumbnail of user nebojsap13
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

First item came right away, second item took week longer to arrive, shipped from different city.

Reason I chose this business:

Had account before, fast shipping, parts always in stock.

Quality
Thumbnail of user normanj52
3 reviews
0 helpful votes
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March 30th, 2024
Verified purchase
• Updated review

For the most part of my experience with j&p cycles it has been good, I did not like that the mufflers was returned by the shippers and I was not notified or contacted to ask why I did not receive them.

Reason I chose this business:

I like them

Reason I chose this product:

Because i like the model

Service
Quality
Courteous and informative operators
March 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I like them

Reason I chose this product:

Because i like the model

Thumbnail of user kennethk1171
2 reviews
0 helpful votes
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May 24th, 2024
Verified purchase
• Updated review

Great service my order shipped from two different locations. Everything arrived within a week.

Reason I chose this business:

Past customerThey usually have what do you need

Reason I chose this product:

Wanted them for awhile

Service
Quality
Great service
May 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Past customer

Reason I chose this product:

Wanted them for awhile

Thumbnail of user butchh22
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

Good quality. I miss the style that had the screws that you could adjust tension on your mirrors with. These do not have that. Pretty expensive.

Reason I chose this business:

First site that I found that had the extended mirrors

Reason I chose this product:

See previous answer

Quality
Thumbnail of user kennethz215
1 review
0 helpful votes
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March 8th, 2024
Verified purchase
• Updated review

No problem with the order or delivery, bought many things from you no problem. The issue with the recent purchase was the battery was advertised as 250 cca ( cold cranking amps) what I received was a battery with 220 cca, I will keep and can use it, just not for the application I got it for.

Good

Reason I chose this business:

I had always used motorcycle superstore.

Reason I chose this product:

I needed a battery with higher cols cranking amps.

Service
Quality
Most of the time excellent
November 11th, 2023
Verified site experience
• Previous review
Thumbnail of user andersong53
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Ordered new throttle and clutch cables for my Super Glide. Came when expected and fit perfectly.

Quality
Thumbnail of user josephh2525
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

I'm a member and supposed to have 2 day shipping but it's been 5 days sometimes 7 days.I'm very disappointed on my 2 day delivery

Forever on hold

Reason I chose this business:

Shipping,but it's disappointing

Reason I chose this product:

I have a Harley shop

Service
Quality
Thumbnail of user mauriced143
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Easy to order. I received my order very quickly. No shipping damage. Ty

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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