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J&P Cycles has a rating of 4.7 stars from 9,349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,827 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Just what I was looking for at a very reasonable price. Can't wait until delivery
They are the best
To get a lot more air to my bike
Throttle cables are wrong size. I need to return them.
Word of mouth
My throttle cable broke
Easy, good product selection. The order was uncomplicated.
I'm very happy with my helmet. I was searching for a light weight modular and this one fit all my requirements.
Excellent experience the lady treat me as if l was family which l liked
Great customer care at the store and I had my products the next day.
I wanted to talk to a sales representative before ordering
Sales representative showed me the best bang for my $$$$
Was simple and easy just double check color etc before submitting. I wanted brown and got black
Had the vans grips i wanted
Like the feel
Very satisfied with my purchase. It was exactly what I needed. Fast delivery I always go to j&For quality service.
I always go to j&p for quality equipment
It was exactly what I needed
I ordered a replacement floorboard insert for my Road King. Perfect fit and way less than OEM from dealership
Prior purchases dating back 20 years plus
I ordered some wires from here, come to find out they ordered them from the company who makes them. I could have done that myself. They are just over priced middle men! When I live chatted they told me to look and it says 5-7 days shipping. I am a if you dont have it dont take my money kind of guy. I didnt even have a chance to respond on the live chat. I started another one and told them if it doesnt ship on the 7 th day to refund me. They sent me a letter that says it shipped so they wouldnt have to refund my money. And ups knows nothing about the tracking number. Never again. I needed my parts before the weekend. I have never ever had anyone do this to me. Get lowered cycles is where its at! Then even send a hand written thank you card.
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Excellent service at J&P. Only thing I wished Simpson would have videos on their website. This is a little cumbersome face plate change and the only You Tube videos suck
Bought items there many times before, always happy with the service
Like Simpson helmets, prefer smoke face plate to the clear that came with it
Had what I needed and got my order very quickly. Would not hesitate to order again. Was top quality and a perfect fit.
Ready for spring. Bought a used bike.
Thank you for my new tire I just put it on my bike and I am enjoying it thank u very much and I'll definitely be back to purchase more!
Love your brand
Felt it was best for me and in my budget
It was easy to order. I received my order very fast. It is good quality.
Only they had what I wanted it.
I like the design
Customer Service is great as always! Unfortunately, the helmet lining was too tight on my ears. There was no problem at all to return the order.
Shopping for a new helmet.
Found what I was looking for.
Pictures and descriptions are accurate. You get what you order.
Convenience and delivery
They are what I was looking for
Always easy to order and most of the time fast shipping. This last time it took I long time. It was shipped very fast but the shipping people must have had a problem.
Have what I need, easy ordering.
Always good! Easy
Easy and have the stuff I need and ships fast
Still holding my money hostage for a gold card purchased over a week ago. To date no money and no card. 90.00 for a gold card I'd just like to get my money back now iam not sure I trust this place anymore... wait I did get the 3.99 seat bolt, this is ridiculous.
Outstanding pricing and availability and the shipping and service were none the less fabulous
Necessarily available
My order showed up the day after I placed my order
Selection and shipping speed
Needed a good exhaust
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for the feedback. We apologize for any inconvenience with this order. We are always here to help, and would like to resolve the issue. To protect your private information please reach out to us directly at socialmedia@jpcycles.com with your Name, phone number, order and/or customer number and brief description, so we can look into this. We appreciate you as a customer, and look forward in hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels!