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J&P Cycles has a rating of 4.7 stars from 9,347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,819 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I really like the fact that they are able to tell me if the part that I am ordering will fit my bike I am satisfied with their service.
I like the way they do business
Easy to order, fast shipping, arrived fast. Correct part for a Heritage.
So they would get the correct part and the price was reasonable
Top notch. Even on a Sunday afternoon the nice, helpful sales staff helped me with my order
No comment, I got my order what else is there to say
Lots of great name brand products for my bike shipping was fast and on time
Needed a new rear tire
Order new tires from JP Cycle. Their prices were very nice to the pocketbook.
I have bought several things from JP Cycle in the past. Been very happy with the service and quality of product I received.
Price and availability.
Good deals on the stuff I need. They have plenty of items in stock where other sites don't.
Just found them while I was looking for my items.
My bike needs them.
Always a great experience. Quick shipment and follow up!
Everything was great, shipping sucked! They need to get their crap together!
yes
Always ordered from them before
Needed the part, as one of mine was defective
We needed a new bike wheel. The delivery was quick & timely. Tire was perfect. No flaws. Great service!
We used them before
Needed a new bike tire & wanted to save money
I'll be back!
My Aging Bike will definitely Need More Parts in the Future!
I only Wish I could Free Up Time to Work on the Bike as Quick as J&P Cycles Delivers Parts.
Previous experience
Need to update the brakes
The order came rather quickly. I paid quite a bit more but it is what it is. Seems to be a decent company, guess my mistake for not reading into it
It was the first site that came up
No idea honestly
The XL fits a little smaller than most XL shirts and the XXL fit perfect but a little short. Shirts shrink alot in wash and are stiffer material. Great design and love J&P cycles for parts.
My dad used to order S&S motors from J&P Cycle and I used to read all the magazines as a kid.
Design of the shirts
Parts delivered on time and fit as describe. Will continue to shop at J&P Cycles. Thanks for the great service 🤘🏼
Satisfied stop Stop with the questions it's over. I bought it don't need to be answering any more questions
Was recommended by my nephew.
Need it for my bike
Incompet morons. I called and asked how my order would ship because I dont get mail at my house. The said UPS so I gave the the strert address. The $#*! clowns mailed to the street address which has no mail service. They have done this twice.
Thank you for the feedback. We apologize for any inconvenience with this order. We are always here to help, and would like to resolve the issue. To protect your private information please reach out to us directly at socialmedia@jpcycles.com with your Name, phone number, order and/or customer number and brief description, so we can look into this. We appreciate you as a customer, and look forward in hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels!
Idk what to say besides great shipping, great price, and as advertised. Managed to get a great deal on a brand new helmet and I couldn't be happier!
Price, availability, and extensive catalog
Great price compared to other sites
FAST Delivery, and handlebars came wrapped in a little sock to keep it from getting damaged. Good quality for the money I paid.
I just called to ask about returns if I didn't like the bars for any reason. Said I could return for a cash refund or store credit as long as they were in the same condition they left the store. AND, there was a return shipping sticker!! That's the best !!
They had the bars that I thought would best fit me and my bike.
For a little more comfortable ride. I had a drag bar on the front end with 4 1/2 over, 1 and 1/2 inch pullback. I had to put the risers on reversed because the drag bar made the controls hit my gas tank while trying to turn. Also have forward controls so leaning forward to reach the bar and the forward controls made a very uncomfortable ride. The new bars did the trick. I didn't even turn the risers around yet because it's fairly comfortable the way it is.
Good folks, parts are just what I needed. Always good to deal with.
Thumbs up to JP cycles. As always quick delivery and great follow up
Been good dealing with J&P for years. Easy to find what I need for my bikes & fair prices!
Very helpful and quick delivery,u can order on line or call them and order your item.
I ordered from them before and there very friendly and helpful.and good products.
Reasonable prices and good service
I ordered a part from this company after a week I called to follow up on the item I was told the warehouse was behind and that the order would ship Tuesday, I called again on Wednesday and was told they were waiting on the part from the vendor. I canceled the order it has been 3 weeks so far since order was placed. Won't buy from here
I what what I want sooner than I expected what else could I expect or ask for seems to be a quality product that fits like a glove THANKS
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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.