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J&P Cycles has a rating of 4.7 stars from 9,347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,819 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
The overall one stop prices at J&P are why I shop here. And with the RPM membership the savings is even better. Thanks J&P!
Convenience of one stop overall pricing for parts, oils and other maintenance items
Brand familiarity with quality and function.
J P Cycles has always been my main go to for replacements or upgrades to any of my Harleys. Easy to shop and fast shipping.
I just wish there was a better way to figure out the tube size for motorcycles. I looked for about a day and a half before I ordered the ones I got.
Many customers use since about two thousand fifteen.
Quality and price.
It is where I go to get my motorcycle parts and anything I need.
I ordered a rear master cylinder rebuild. The woman helped me on the phone. When i went to install and opened the box I saw it was not what I needed. It was for a front cylinder. If it would have been labeled front on the package I would have known when I opened the box. So then I had to return and the correct part showed up over a week later then they said it would. Looks like amazon is a pretty good place to get items quick. JUST LABEL YOUR PACKAGING!
They are a garbage company, I've, along with hundreds of other people, have been waiting over a month for a refund on returns. The take the money from your account, send junk, and never refund you. I've opened up a case with the BETTER BUSINESS BUREAU, and suggeste others do the same. It's easy on line... I'm trying to get a class action Law suit against them. Be warned..
It was quick and easy and I will not recommend this
I did not have any problems in may past experience
To make other people see me
I got my breather the day after I ordered it and it looks great on my 2016 road glide
1st time buyer, all in all a cool experience!
Great products.
Had a good variety of merch.
Liked what I saw!
The Badlands Load Equalizer is EXACTLY what I needed after upgrading the lighting on my 97 Sporty. Looks great and works as it should. Love it!
Great customer service. Fast shipping. Super easy to use website. Checked several sites before making my decision and they had the best deal on what I needed.
The Badlands brand is well known for it's reliability and ease of installation. I had one on a 99 Fatboy when the taillights were upgraded to LEDs and it worked great.
Love the sound that these baffles produce. Plus having the benefit of my RPM membership is icing on the cake.
This company is top-notch! It's got great products, expansive inventory, fast deliver, approachable technicians, easy-peasy returns… seriously, what not to love!
Highly recommend buying from JP Cycles, and I will undoubtedly be a returning customer… several times!
Great price and quick shipping! J&P cycles is our go to for all of our motorcycle needs!
It's a shorter pushrod tube with a quality chrome plating that does what it's supposed to do and makes it easy to adjust quickee pushrods.
Needed the clearance for quickee rods.
Customer Service was very kind, all I can say! I'm not sure who I talked to when I ordered the first license plate holder. Excellent service A1
I see advertisement for them
Because I needed a lay down license plate holder, I’m short 5’3” I kept kicking the stand up one
It's been great! Fast shipping, a good selection and a good price!
It’s a name I know and trust.
It’s a brand I trust.
I received the package in good time and they git perfect on the trike and look great. Extremely pleased will be ordering from you again.
The prices were comparable and have used your site before and you have what I am looking for all the time
It is what I was looking for
It took a little longer to ship than I expected I have ordered from many other companies that were farther away that shipped much faster.
Well they weren't nasty. My call was to check on a order that was to ship in 4 to 6 business days. I called on the 7th business day and was reminded that their ad said 4 to 6 business days. I said thank you and hung up. The next day it shipped. Could be a little more efficient.
Was just one of several companies that carried this product. That I chose randomly for the same price.
Was looking for a new half helmet. I liked the looks of this one. And the fact that most of the reviews said it was a true fit.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
The Air filter that was delivered was the wrong size.
Catalog showed air filter I need
NAPA couldn't find this filter but I found it quick here. The dimensions aren't posted anywhere though, so hopefully it fits.
Ordered the Fuelpak4 and received it well packaged against damage and delivered in 3 days
Very satisfying on customer service, employees or very knowledgeable and understanding in what you nand go out the way to help.
Only company I can depend on
Good quality
I ordered a large helmet and I recieved a XXL. I returned the item which was easy but did not receive any notification of when they recieved it and when I would expect it to be shipped back with the correct size that I ordered. After contacting them they tell me they recieved it 4 days ago but it can take 3 to 5 days to process returns but he would expedite it for me. So 5 days go by and nothing I didn't even get a tracking number and I didn't even get an apology for their mistake in the first place. So I contact them again and they tell me well because of the holiday... um no I contacted you 5 days before 4th of July and was told this would be expedited and shipped. Oh well no it wasn't, and even after that I didn't get an apology. Then finally 3 days after that I get the helmet and luckily it was the right size! Helmet is great but customer service is no good.
Michelle, We appreciate you choosing J&P Cycles. I'd like to apologize for the customer service experience you went through exchanging your helmet. Due to ongoing issues in our warehouse, receiving and processing returns and exchanges is taking longer. This is also affecting notifications to customers as well as our customer service department.
J&P Cycles is not making excuses for our issues, but rather trying to be as transparent and pro-active as possible. Should there be anything else you need, please don't hesitate in sending us a message.
Thank you again,
Neil Parker
Brand Marketing Manager
I found what I was looking for quickly. The website was able to match my bike to the ppes that I wanted. Recieved them quickly.
Have used them in the past for another buke.
Wanted the true duels for my 19 Road Glide Ultra.
Ordered two tires on march 25th. Got lost by "fedex" and when i called they said 3 days for investigation. 6 days later the status still hasnt changed. I contacted customer service and now was told 5-8 buisness days and that the warehouse is backed up but they shipped my original orders in 3 days, so that doesnt sound like someone being that backed up. These people are frustrating to work with and will never order again from them!
Thank you for the feedback. We apologize for any inconvenience with this order. We are always here to help, and would like to resolve the issue. To protect your private information please reach out to us directly at customerservice@jpcycles.com with your Name, phone number, order and/or customer number and brief description, so we can look into this. We appreciate you as a customer, and look forward in hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels!
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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thanks for reaching out to us, Brian. We appreciate you taking the time to write in. Hearing from customers directly regarding their experience can only help us improve as a company. Feel free to let us know if we can be of any other assistance.