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J&P Cycles has a rating of 4.7 stars from 9,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,775 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Parts did not fit my cycle as stated on your site was not worth the postage to send back
wrong info was told to me
Said the parts would fit
Same as above
Needed a new dipstick, after 23 years the old one popped out frequently on startup. New ones snugged up good.
You got what I neeeed! Biz Markey would be proud.
Ordered a clutch cable, really easy Install, works like a champ!
Looked up the part. It matched my harley. I ordered and it got it when it was suppose to and was exactly what i needed..
Was cheaper than any other supplier.
Was what i needed to fix my issue
I ride a 78 ironhead which I've owned for 45 years. Needless to say finding parts gets harder every year but J&P seems to always have what I need to keep rolling.
Order VandH 2 into 1 exhaust for 2023 lowrider s. Ad said free military air cleaner with purchase. I wanted the Navy one. Never got it. Customer service said I had to buy a specific exhaust. Happened to be the exact one I bought but whatever. The big problem was I clicked on the exhaust and didn't read all the description. It was an open box. I was not worried cause J and P would make sure it was usuable. Incorrect. The invoice said missing instructions and some packaging. Well what it was missing was an entire box containing the mounting hardware. I literally got 3 pieces of pipe. I called and said ok. I accept I should not have bought an open box. But I need to actually use this. Can you send or sale me a kit. Answer was No. They don't have it. They did say they would take the exhaust back after I do a bunch of paperwork and send it back. OR refund me a partial payment for the exhaust. I said no Navy air cleaner and no hardware to mount the exhaust. Not a good day. I send I'll do the partial refund, and immediately called Vance and Hines. They were awesome and we both laughed at how ludicrous it all sounded. So, another $250.00 plus shipping and I should have the hardware by next weekend. Still no cool Navy air cleaner. Funniest part is the J and P guy didn't believe me about the air cleaner and said "If you send me an ad that said that I'll do it." I had the ad and sent it to him. He gave me a $50.00 refund and pretty sure took my Navy air cleaner to his house to hang on his wall. J and P you broke my heart. Things happen and I get it and I won't talk about it any more except in my group therapy session.
I wrote about it above. Not super great but whatever
Cause They are a large distributor of motorcycle parts and I am working on a catalog only build project.
Cause I am a Vance and Hines fan and The exhaust is cool
The spacer i need for my 4 speed transmission fl 1980 was the right piece just fit perfectly
Great selection good pricing! Fast shipping, website is great!
Friend told me
Friend recommended
Always enjoy purchasing from J&P Cycles. Site is easy to navigate and product display pages are comprehensive.
They were only available at J&P Cycles.
Specific need.
Typically no issues with orders from J&P Cycles. It is unfortunate that so many items are out of stock anymore.
I am an RPM member so it is convenient for me to have the parts quickly with no minimum order
I am rebuilding a 1978 HD Low Rider & they have a good selection of for older bikes.
My go to place if I can find the parts I need.
Easy to shop online. Disappointed that so many things are out of stock anymore.
Member of Riders Plus and my go to place for bike parts.
Have ordered many times.
Riders Plus Membership
Fast shipping and excellent return policy when I ordered the wrong part! These folks are great at what they do!
Ordered wrong part and called to get info on how to return it
Seem to have everything that I need.
I needed it for the rebuild.
Quick delivery. Perfect fit. Exactly what I ordered. Very easy to assemble and place on bike. We love it!
We buy all our parts there. Reasonable prices. Easy to speak to someone if needed. We really like JP. Wish we could get a new catalog, ours is very old. Thank you. Happy New Year!
We bought a new bike and we needed a sissy bar after we bought all of our parts there to rebuild our engine. Our Harley contained a lot of plastic parts and we bought all metal parts, a larger cam, and a fuel pack to beef up our back so we definitely neededa sissy bar since we gained a lot of speed and didn't want my wife flying off the back lol.
Went very smoothly! Easy to order and shipped quickly, received a couple days earlier than expected.
Was highly recommended from a friend.
To replace older item.
The box was damaged but nothing was broke inside the box.
History with orders from before.
For the motorcycle.
The parts I ordered were delivered very quickly and were of good quality.
I have purchased parts from them before. Never disappointed.
Hard to find items for Linkert carbs locally
I ordered my bearings over night shipping... they showed up almost 2 weeks later
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry your experience was not up to standards Please know that we take feedback very seriously we will be contacting you shortly so we can work to resolve the issue.
Ordered low cost bars just to try them out and am pleasantly surprised by the quality.
1. Cost
2. Reliable product support
Satisfactory experience for what I ordered with no complaints or issues.
Pricing and description were all well executed.
Quick shipping and great product line. I really enjoyed shopping with j&p cycles.
Great product
Both worked as should.Quick shipping,never any problems.
Easy to find parts, great prices and fast shipping
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!