• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8794

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,242
Neutral
316
Negative
244

Instant Feedback

35,779 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,339)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user johna5967
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Product fits great looks great and feel good. Will be ordering from JP cycle again thank you.

Quality
Thumbnail of user damonl101
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I received order quick and on time seat was just to narrow it the back for passenger so sent back

They help me the very next day to get return and to get shipping label for fed ex

Reason I chose this business:

Heard alot of good things about j&p cycle and they been around for a while

Reason I chose this product:

Had a good reviews and I like they way it look

Service
Quality
Thumbnail of user mathewb133
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Excellent selection as always for my 1964 pan head. Lots of parts and accessories for every bike!

Reason I chose this business:

Selection, price and delivery with RPM discount

Reason I chose this product:

Available and price

Quality
Easy as pie
December 9th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Used before

Thumbnail of user jonathanw1164
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I am impressed with how quickly I received my products and the quality of the products

Reason I chose this business:

I have shopped with them in the past and have always had a great experience.

Quality
Thumbnail of user tamyraw7
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Ordered the rack on Friday and it was here on Wednesday. Very fast.

Reason I chose this business:

I chose J&P because they had the part I needed.

Reason I chose this product:

It fits my Spyder.

Quality
Thumbnail of user neilh436
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The process was smooth from product selection to receiving my tires. When I contacted customer service about the tires not being shipped in the advertised 24 hours, they let me know when they shipped and credited my account $15. It was a good experience just like my other orders.

I contacted customer service through the J&P website to enquire when my tires would ship after the advertised 24 hour shipping had passed. They promptly replied with the shipping information and gave a $15 credit on my account. I was very satisfied with their response.

Reason I chose this business:

The tires that I needed were in stock and I’d had excellent service from my previous orders.

Reason I chose this product:

The previous set of Dunlop American Elite tires that I was replacing gave my very good stability and mileage.

Service
Quality
Thumbnail of user jodya149
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

I received the Tire days before I expected. A Pleasant Surprise!

Reason I chose this business:

Convenience

Reason I chose this product:

Good Sticky Tire

Quality
Thumbnail of user shawnb1044
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

I ordered the highway pegs to match my floorboards that were also from Kuraykayn. Both purchased from JP cycles. I just want to say that the design of the shifter that went with the floor boards needed modification as well to suit my needs. The biggest problem was the incorrect brackets that came with the highway pegs which I ordered as an open item. I should have known that there was a reason they were returned, and they were returned for a poor lack of fit. I had to modify the brackets and the receivers extensively in order to make this kit work, plus the bodywork for finishing off the opening was horrible. Shame on you for selling me something that you most likely knew wouldn't fit.

Reason I chose this business:

First experience, probably never again

Reason I chose this product:

Look of the advertised finished product

Quality
Thumbnail of user brianb4927
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

It seems quick and easy. Good products, good prices, fast shipping.

Reason I chose this business:

You had the item I needed

Reason I chose this product:

I needed it.

Quality
Thumbnail of user brandonb1963
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Fast shipping, and arrived in one piece. I guess i need to keep typing to make the survey happy.

Quality
Thumbnail of user wesleyw319
1 review
0 helpful votes
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August 28th, 2024
Verified purchase
• Updated review

I hope it fits, not enough detail description to tell if I need to also order lens

Reason I chose this business:

Asked Google to list part providers

Reason I chose this product:

Layed bike down

Quality
I hope it fits
August 12th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Been looking

Thumbnail of user williamr3666
2 reviews
0 helpful votes
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August 28th, 2024
Verified purchase

Easy website with on-time delivery. No problems encountered and pleased with results.

Reason I chose this business:

Have used in the past with good result

Reason I chose this product:

Looks and price

Quality
Thumbnail of user justinh1386
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Top notch service and best customer service ever experienced with any bike parts and questions.

Reason I chose this business:

Always knowledgeable and fast to get what I need

Reason I chose this product:

To help bike run better

Service
Quality
Thumbnail of user michaelb12554
1 review
0 helpful votes
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August 30th, 2024
Verified purchase
• Updated review

Great as always. Part priced right, fast shipping. I've been buying from you for decades.

Reason I chose this business:

Always has what I need.

Reason I chose this product:

Great looks.

Quality
Awesome as always
July 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best prices.

Reason I chose this product:

Previously installed part was priced well. Hope it looks ok

Thumbnail of user benn620
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Not much to say. Ordered tire, it arrived before tube from amazon could.

Reason I chose this business:

Random google/ebay search for bike tire.

Reason I chose this product:

Decent reviewed tire at non-criminal price.

Quality
Thumbnail of user michaeld7712
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

I had to return the item I purchased. That went very well. I would recommend J & P.

Service
Quality
Thumbnail of user leonarda181
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Found parts on website. Ordered and paid. Received it quickly.

Reason I chose this business:

I'm a member

Reason I chose this product:

Clock works has good products

Quality
Thumbnail of user danielk2236
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Customer service,shipping and quality number 10.I like their price match also.

Reason I chose this business:

Quality,customer service,shipping time.

Reason I chose this product:

Quality selection,price match

Quality
Thumbnail of user brandona641
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

The seat was exactly what I ordered. Great quality! Very fast shipping as well!

Quality
Thumbnail of user thomasi645
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Quick shipping easy site navigation
Keep it up guys
Cheers!

Quality
Thumbnail of user alexj1114
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

It was easy and and shipping was fast to only took 5 minutes to order and a week or less to ship.

Reason I chose this business:

Item was on sale

Reason I chose this product:

I wanted something newer and nice and close in color so it would match with my bike.

Quality
Thumbnail of user willieb464
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

I waited too long for the items I ordered from you guys as results i was compelled to complete repairs necessary using on hand parts.
I'm sure return costs acceed that of items purchased so I'll use as lessons learned.
Maybe parts will come in handy for next job.

Reason I chose this business:

Previous service

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We looked into your order we show that it was ordered on 4/18 shipped 4/19 and delivered 4/23. If you need further assistance please contact us.

Quick,easy as always,,,,many years
April 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Previous service

Thumbnail of user markt2777
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

The items I ordered came on time and exactly what I ordered, kudos!

Reason I chose this business:

I've ordered before

Reason I chose this product:

Price and style

Quality
Thumbnail of user michaelh8584
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

I'm a repeat customer since J&P usually has what I need on hand, and delivers quickly so my customers don't have to wait. I haven't had any issues with them sending the wrong item either.

Quality
Thumbnail of user michaelm4192
2 reviews
0 helpful votes
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June 27th, 2024
Verified purchase

Great product well-packaged and delivered as described. I ordered a couple of small accessories that could have easily been sent in the same package but were delivered separately a few days later.

Reason I chose this business:

Free shipping

Reason I chose this product:

Reputation for quality

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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