• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8800

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,248
Neutral
316
Negative
244

Instant Feedback

35,786 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,345)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user williamm6547
1 review
0 helpful votes
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July 17th, 2024
Verified purchase
• Updated review

Instructions were a little vague, after reading and pre assembly no issues and very satisfied with the purchase.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Wanted to keep the factory air cleaner

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Satisfied
September 24th, 2024
Verified purchase
• Previous review

Purchased Vance and Hines exhaust pipes. Installed and i am loving them. Thanks

Reason I chose this business:

Return customer

Service
Quality
Thumbnail of user karens3188
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Need an oil filter for synthetic oil. The price was very reasonable and received it in a prompt manner.
We will continue to shop on this website. We are very pleased with everything we have ordered including a battery we ordered a few months ago.

Reason I chose this business:

We have heard very good things about this company

Reason I chose this product:

J&P has the product we were looking for at a reasonable price

Quality
Thumbnail of user sonnyf31
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

I stopped in-store at the Sturgis location to look for specific type of saddle bag set up for my bike. The staff was helpful in helping me as much as they could. Unfortunately I was unable to buy the saddlebags I wanted directly thru them due to some bs redtape... oh well, at least I did manage to get another piece that was previously on backorder! The part was shipped directly to me, saving me a 4.5 one-way drive.

Reason I chose this business:

Recommended by friends

Reason I chose this product:

I got the engine heat shield because I have it on my other bike!

Quality
Thumbnail of user barbarab4770
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

You had what we needed. Was going to purchase a tire, but no one (I mean no one) in our area will mount a tire that does not come from their shop.

Reason I chose this business:

Purchased from you years back.

Quality
Thumbnail of user michaels12942
2 reviews
0 helpful votes
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August 22nd, 2024
Verified purchase

JP CYCLES never let me down, when I'm in a town and there's a JP's close by I always stop in. The staff is ALWAYS friendly and helpful.

Reason I chose this business:

Where else would I go?

Reason I chose this product:

The seat I have is 8 yrs old an hurts my $#*!!

Quality
Thumbnail of user coryt127
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

The voltage regulator I was looking for was in stock and delivered quickly

Quality
Thumbnail of user kristopherl31
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

The saddlebag liners look amazing. Although you will lose some space in the bags, I no longer have to worry about scratching my helmet when I store it away. Plus the front pouch works perfect for storing my.45 when I go into the VFW.

Reason I chose this business:

Used them before. Trust their customer service if I have any issues.

Reason I chose this product:

Been wanting bag liners for a long time.

Quality
Thumbnail of user josej649
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I needed this part as soon as possible and it got here overnight

Reason I chose this business:

Always trusted

Reason I chose this product:

I too am a big sucker

Quality
Thumbnail of user nicholasc1225
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Experience was good, exactly what I needed to fix my bike. Thank you

Reason I chose this business:

Always get my parts from here

Reason I chose this product:

Needed to replace old handlebars

Quality
Thumbnail of user thomasw1807
3 reviews
0 helpful votes
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August 28th, 2024
Verified purchase

Excellent- ++++++++++++++++++++++++++++++++++++++++

Quality
Thumbnail of user heidia253
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Great Experience!
Easy to find online and it arrived quickly.

Quality
Thumbnail of user chucke126
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Best price on the web and fast delivery. What more can you ask for?

Quality
Thumbnail of user michaelo2491
1 review
0 helpful votes
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August 27th, 2024
Verified purchase
• Updated review

Item was as described. Exactly what I expected fit is to size.

Quality
Battery fired right up straight out of the box
February 13th, 2024
Verified purchase
• Previous review

As with any other product I've bought this purchase has lived up to my expectations.

Reason I chose this business:

I get got parts and reliability

Reason I chose this product:

American made

Quality
Thumbnail of user rosss356
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Ordered my tires they beat every body's price. Ordered on a Saturday showed up on my door on a Tuesday fast shipping and great service

Reason I chose this business:

Have bought from them before

Reason I chose this product:

Price and availability

Quality
Thumbnail of user gordonh378
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Great products responsive delivery times always knowledgeable staff

Reason I chose this business:

Dependability

Reason I chose this product:

It was what I needed

Quality
Thumbnail of user zacharyb631
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Bought a ATV seat seat, it came a day early and was very well packaged and was exactly what I was looking for

Reason I chose this business:

Best deal and also fast shipping

Reason I chose this product:

Best price and was what I wanted

Quality
Thumbnail of user jesusf177
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

It was easy and fast, very satisfied with my purchase, a great place to shop

Reason I chose this product:

Cause I like the way it would look on my sportster, very nice imo

Quality
Thumbnail of user frankp1659
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Ordered tires Thursday afternoon, delivery showed up 3 days early. Awesome service!

Quality
Thumbnail of user loiss302
3 reviews
0 helpful votes
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August 28th, 2024
Verified purchase

Fit perfectly! Good quality and looks great on bike! Very satisfied!

Reason I chose this business:

Usually have what you need

Reason I chose this product:

Replace foot boards on bike

Quality
Thumbnail of user deand253
2 reviews
0 helpful votes
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July 25th, 2024
Verified purchase

Nice website, easy to navigate and make selections! I found the part that I was seeking and knew I could trust J&P quality parts

Reason I chose this business:

Previous customer experience

Reason I chose this product:

Cause it’s cool to lower tha bike!

Quality
Thumbnail of user joet1340
1 review
0 helpful votes
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August 27th, 2024
Verified purchase
• Updated review

Flawless, no problems at all. Doubt there's any issues with the whole experience.

Reason I chose this business:

Good parts, great service.

Reason I chose this product:

I needed them for my bike

Quality
You always make shopping easy
August 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I like what you have to offer

Reason I chose this product:

I want them for my bike to perform better

Thumbnail of user damians168
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

I needed a rear tire. The staff member was awesome he answered all my questions quickly and gave me some advice about what he has on his ride and I thought that was kool. Most other places kinda has a robotic feel to it or just told to stick with the script. I didn't get that feeling so it was kool. And I ask about a Front tire hooked me up right away going to purchase it this week.

Reason I chose this business:

Great prices always in stock.

Reason I chose this product:

Because it was what I needed

Quality
Thumbnail of user anthonyl1991
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

It was a very pleasant experience and always has been thank you guys

Quality
Thumbnail of user sylvesterv7
1 review
0 helpful votes
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August 27th, 2024
Verified purchase
• Updated review

Great selections! The product I purchased was better than expected

Reason I chose this product:

To change the look of my motorcycle!

Quality
Great deal!
November 2nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Got most of my parts with JP

Thumbnail of user chrisw3158
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

The item I received could have been engineered stronger in a perfect world.

Reason I chose this business:

Best selection, they check fitment

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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