• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8799

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,247
Neutral
316
Negative
244

Instant Feedback

35,802 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,344)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user howardp302
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Easy to find possible parts and easy to verify fitment. I know I can find the sheet metal in advance to paint fenders, etc. a different color.

Reason I chose this business:

Past experience

Reason I chose this product:

I need them

Quality
Thumbnail of user margaretc2233
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Ordered parts got it when you said thank you,will suggest you and use again thanks,have a great day

Reason I chose this business:

Motorcycle parts

Reason I chose this product:

That's what we needed

Quality
Thumbnail of user rickp663
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Very extensive inventory as well as a good selection. Fitment is perfect.

Reason I chose this business:

Very reputable.

Reason I chose this product:

It fits my bike and the look I wanted.

Quality
Thumbnail of user marks7539
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Stopped into J&P store in sturgis and was looking accerories for my Indian motorcycle and found nothing on hand and had to educate the salesman that { Kuryakyn} they indeed make bag lights for my motorcycle. Did eventually find online and ordered online. They did arrive fairly quick.

Reason I chose this business:

A friend wanted to go there.

Reason I chose this product:

I had seen a video on you tube where somebody had installed them on their bike and they looked pretty good ya.

Quality
Thumbnail of user fredd400
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Always a great experience Items arrived quickly and well packed. I'm a customer for life!

Reason I chose this business:

Been shopping with them for over 25 years

Quality
Thumbnail of user myronb92
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Ordering was easy shipping was fast and product fits perfectly and looks good

Reason I chose this business:

I'm a repeat customer

Reason I chose this product:

Was in need of a new oil cap

Quality
Thumbnail of user walterb886
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Great place to buy parts I buy from here and one outher a little more because they do have better prices without paying for club fees

Reason I chose this business:

When they have better prices

Reason I chose this product:

When you have better prices

Quality
Thumbnail of user brianw3087
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

They have great service and the shipping was there before they said it was great

Needed to return the phone chargers wouldn’t fit the phones

Reason I chose this business:

They had what I wanted

Reason I chose this product:

Couldn’t find it anywhere else and get it to me in time for vacation

Service
Quality
Thumbnail of user jodys427
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

The mirrors I purchased were way too small for any application in my opinion. I wouldn't put them on a bicycle, let alone a motorcycle. Not safe!

Quality
Thumbnail of user josephh2601
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Needed a blue dot tail light lens for my 88' Heritage and JP had it in stock. Looks and works great with the James gasket I ordered with it. Very pleased with my purchase as usual.

Reason I chose this business:

Long history with JP and no bad purchases yet.

Reason I chose this product:

The only blue dot lens on my bike I did not have.

Quality
Thumbnail of user ryanp1211
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

I bought a Saddlemen Explorer seat and was unable to attach the mount correctly. When inserting the bolts they would only go in halfway. The rivnut inside the seat just spun from that point making it unable to completely insert the bolt or remove it.

After contacting JP Cycles they said I over torqued the bolts and refused to replace the seat. How do you over torque a bolt that only goes in halfway?

I'll never buy from JP Cycles or their sister companies Revzilla or Cycle Gear again. I really like my local Cycle Gear shop too but bad customer service is a deal breaker.

Customer services was prompt and courteous.

Unfortunately, after contacting JP Cycles they said I over torqued the bolts and refused to replace the seat. How do you over torque a bolt that only goes in halfway?

Reason I chose this business:

I thought they were reputable. I was wrong.

Reason I chose this product:

Saddleman Explorer

Service
Quality
Thumbnail of user ralphf392
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Rating went to ZERO. Due to having to type a response!

Reason I chose this business:

Past experiences

Reason I chose this product:

What I was looking for

Quality
Easy to order the tire i needed
April 28th, 2024
Verified site experience
• Previous review
Thumbnail of user kevinc3452
1 review
0 helpful votes
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July 15th, 2024
Verified purchase
• Updated review

Bonnie Helped me with Tech info, price match and was a professional! JP keep up the good work with your Team!

Reason I chose this business:

Due to the online help

Reason I chose this product:

Lots of research

Quality
I am a fan of JP
March 7th, 2024
Verified purchase
• Previous review

Ordered three products with this order. One primary bearing kit which I received very quickly 2 days from the manufacturer👍
Received my Cam cover gasket in 4 days that was folded in my mailbox. Gasket is now no good package should have had a sticker DO NOT FOLD 👎
Primary gasket set showed up on 7th day in a box no issues with product 👍

Reason I chose this business:

Fair prices

Reason I chose this product:

Needed quality products for my old 95 Soft tail

Quality
Thumbnail of user genef161
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Pain free and on time correct parts delivered the first time.

Reason I chose this business:

Reliable company good price

Reason I chose this product:

That's the product I was looking for

Quality
Thumbnail of user mikew2822
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Good stuff at good price.and as I ordered.sent quickly and neat.

Reason I chose this product:

Performance

Quality
Thumbnail of user richardb3852
2 reviews
0 helpful votes
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August 25th, 2024
Verified purchase

They sent the wrong part, but corrected the issue very quickly!

Service
Quality
Thumbnail of user fahada340
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Wonderful, i found what i want, as expected, delivered very fast

Service
Quality
Thumbnail of user pierrec155
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Great products and easy to deal with. Fast shipping and delivery

Reason I chose this business:

Because of their catalog makes it easy to find what I need

Reason I chose this product:

What I need for my project

Quality
Thumbnail of user ericm2771
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Overall a great experience. I will definitely recommend..

Quality
Hopefully all systems are a go
August 16th, 2024
Verified site experience
• Previous review

Hopefully all systems are a go. I love the products and the customer service that comes with j p cycles.Thanks a bunch

Thumbnail of user nathanielm271
1 review
0 helpful votes
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August 26th, 2024
Verified purchase
• Updated review

Had the tire I needed. Quick easy ordering. Shipment arrived in a timely manner.

Reason I chose this business:

Needed a tire

Reason I chose this product:

Price and in stock

Quality
We shall see
August 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Needed a tire

Reason I chose this product:

Gonna try it

Thumbnail of user marky839
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

I liked the web site, it was easy to find needed items. Good price and quick delivery.

Service
Quality
Thumbnail of user robc795
Rob
1 review
0 helpful votes
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August 25th, 2024
Verified purchase
• Updated review

Delivery was great but a little expensive for the head unit and it doesn't have that many options

Reason I chose this business:

I’ve had good experiences with purchasing products

Reason I chose this product:

I’ve always been a fan of Rockford Fosgate equipment

Quality
Quick and easy no hassles
May 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Prices are reasonable and not breaking the pocket book

Thumbnail of user josephs4343
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Pain free transaction. Got what I ordered when promised. Will order again!

Quality
Thumbnail of user mikep2469
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

I had a very positive experience. The item shipped quickly and with no issues.

Reason I chose this business:

In stock inventory

Reason I chose this product:

Maintenance and replacement parts

Quality
Thumbnail of user brandonh1175
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Great experience and fast shipping. It was really impressive

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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