• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8799

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,247
Neutral
316
Negative
244

Instant Feedback

35,809 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,344)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user steveng2232
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Shopping experience was great as always but these mandatory reviews are too much

Quality
Thumbnail of user cliffords242
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Easily ordered, received quickly, fit perfect! That says it all!

Reason I chose this business:

Have ordered from before

Reason I chose this product:

I liked the product explanation and read the reviews, glad I did because I ordered a different tint than I was going to and it's perfect

Quality
Thumbnail of user dennisl1069
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Excellent service and delivery, product exactly as described

Reason I chose this business:

Referrred by friend

Reason I chose this product:

Good quality

Quality
Thumbnail of user robertw6451
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I had no problem finding what I wanted I paid for next day delivery 6 days later package was now delivered customer service was helpful and nice two days later ups delivered my package the part fit easy and looks good

I called customer service after 6 days of the package not being delivered when I had payed for next day delivery the lady was nice and helpful
Not sure what happened but somehow my package was delivered two days later

Service
Quality
Thumbnail of user markb6095
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

The parts were correct and delivered quickly. I will if needed use J&P again

Quality
Thumbnail of user frankc2249
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Purchased numerous products from J&P Cycles over the years. Fast delivery, decent prices.

Reason I chose this business:

Shopped before

Reason I chose this product:

Worked for what I needed.

Quality
Thumbnail of user coryw219
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Outstanding service and products. Another successful purchase.

Quality
Thumbnail of user randyb1339
1 review
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August 25th, 2024
Verified purchase
• Updated review

Great products, good price, free shipping
Quality and reliability are top notch

Reason I chose this business:

Trust the brand and like the products you sey

Reason I chose this product:

Because I believe in this headlight setup

Quality
Great products
August 13th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Because I believe in this headlight setup

Thumbnail of user lawrencem875
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Good, easy and they have everything you need for your builds

Quality
Thumbnail of user genep205
2 reviews
0 helpful votes
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August 24th, 2024
Verified purchase

Received the product rather quickly. Flawless transaction.

Reason I chose this business:

American Elite tire.

Reason I chose this product:

Good performance and value.

Quality
Thumbnail of user juhal10
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Everything went smooth. Helmet came to Finland. No problems at all.

Reason I chose this product:

Couldn’t find anyone that ships to Finland. Not even factory. These guys did, and i got what i wanted.

Quality
Thumbnail of user sergiom407
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Excellent quality 110% I would buy again, all great stuff, looks Awesome

Quality
Thumbnail of user hankh69
1 review
0 helpful votes
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August 25th, 2024
Verified purchase
• Updated review

Completely satisfied. Received my order when I expected to.

Quality
Quick and easy navigation of website
March 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I was looking for.

Reason I chose this product:

Was what I needed and it was at a decent price.

Exhaust Bracket
January 21st, 2024
Verified purchase
• Previous review

Quick and easy shopping and check out. Quick and easy shopping in check out

Reason I chose this business:

Had what I was looking for at the right price

Quality
Web site is easy to follow and find what you're looking...
October 28th, 2023
Verified site experience
• Previous review

Web site is easy to follow and find what you're looking for.

Reason I chose this business:

Shipping and RPM discount comes in really handy.

Thumbnail of user williaml3392
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I got my tires earlier than the website said they would arrive!

Reason I chose this business:

I’ve used J&P for tons of motorcycle parts purchases

Reason I chose this product:

I wanted to see how long this make of tire would last compared to the other tires I’ve used

Quality
Thumbnail of user robertj3575
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Easy to find items and site will help verify proper bike application. Quick shipping.

Reason I chose this product:

Needed parts for 100,000 mile service

Quality
Thumbnail of user rodneyh455
2 reviews
0 helpful votes
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August 24th, 2024
Verified purchase

Good parts and fast delivery, I hope every transaction is this smooth.

Reason I chose this product:

In stock, good quality

Quality
Thumbnail of user nicolee1107
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

You can't beat the prices. Most places want to charge an arm and a leg.

Quality
Thumbnail of user joseg2023
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Easy site to work with.they have everything I need all the time and fast delivery…5 thumbs up!

Reason I chose this business:

Recommended

Reason I chose this product:

Needed them

Quality
Thumbnail of user jerryp905
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

I was extremely disappointed to receive the wrong part, a pet $#*! valve for a 2002 Honda VT1100C2 Shadow Spirit Honda part number *******-MAH-023. My fuel hose connector has a diameter of 3/8 in. The part I received had a 1/4 in. I remedied the connection issue with a piece of surgical hose. When trying to insert the valve into the gas tank I found that the screen exterior circumference was larger than the opening of the gas tank. I only had 48 hrs. To get it inspected before the license plate expired(my fault). I ground and polished the plastic tip of the screen until I was down to the wire screen itself. Still no fit. I tried inserting valve without the screen. The bolt threads did fit but without making a seal thus a fuel leak. Having altered the part the return option was lost.

Reason I chose this business:

Excellent Website.

Reason I chose this product:

Price - the pictoreal clarity was a bonus.

Quality
Thumbnail of user timothyt955
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I wish that I had known that the windshield I purchased did not fit the mount that I originally had and I didn't have to return the windshield.

Reason I chose this business:

The site was suggested by a friend.

Reason I chose this product:

I broke the ones that I had.

Quality
Thumbnail of user jb2606
J B.
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Great service. Nice people. Went the extra mile. The part came fast.

Very nice

Reason I chose this business:

Faster service

Service
Quality
Thumbnail of user davidr7367
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

1st time I orded they sent wrong finish returned and refunded 2nd time right order sent in chrome fast friendly and courteous love the looks and deep sound I'm happy

Service
Quality
Thumbnail of user charlesa1639
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Plastic with shrink wrapped for shipping in the plastic got so hot that was melted to the derby cover and was very very hard to remove!

Reason I chose this business:

Lots of products and close to home.

Quality
Thumbnail of user lbb15
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I ordered several items and they arrived quite quickly and as they were described.

Reason I chose this business:

They had everything I needed in one place at reasonable prices.

Quality
Thumbnail of user jodih308
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Ordered, not sure if items would be received in time for a ride, but they came just in time!

Reason I chose this business:

Great products

Reason I chose this product:

Had what I wanted

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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