• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8804

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,249
Neutral
316
Negative
244

Instant Feedback

35,827 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,349)

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Timeframe

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user markh1860
3 reviews
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

I received the order in good time and they look to be nice mirrors. I have yet to put them on the bike, so I can't comment on that aspect. During the order process, I received an email confirming my order and stating that I would get another email when they shipped. I never got that email. They did show up as promised.

Reason I chose this business:

Item availability; price; style, utility.

Reason I chose this product:

Item availability; price; style, utility.

Quality
I found the mirrors that I think will work and look...
May 26th, 2024
Verified site experience
• Previous review

I found the mirrors that I think will work and look good quickly and easily.

Reason I chose this business:

Item availability; price; style, utility.

Reason I chose this product:

Item availability; price; style, utility.

Thumbnail of user rayg632
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Order came in sooner than expected installation was easy. Would buy from you guys again.

Reason I chose this business:

Products for my bike

Reason I chose this product:

Bought it for my last bike

Quality
Thumbnail of user donaldd1216
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Very fast and easy to order. Product worked as advertised. I'll be shopping again

Reason I chose this business:

I’ve used before

Quality
Thumbnail of user kirkw212
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Thank you. Arrived as expected. Perfect fit on the bike...

Quality
Thumbnail of user paula2585
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Great service. Chat was very helpful. Answered all questions helped me fill my order

Reason I chose this business:

Great service and products

Reason I chose this product:

Reviews and friends

Quality
Thumbnail of user davidm4049
3 reviews
0 helpful votes
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August 20th, 2024
Verified purchase
• Updated review

Ease of ordering on line fast service and shipping, quality merchandise

Reason I chose this business:

It’s never a let down

Reason I chose this product:

Quality and tested through past experience

Quality
J&P cycles are the best
February 14th, 2024
Verified purchase
• Previous review

Very easy to navigate and very informative
Thanks for being my go to for parts and accessories

Reason I chose this business:

Have always given me good service

Reason I chose this product:

Trusted name

Quality
Thumbnail of user richardm5464
1 review
0 helpful votes
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August 20th, 2024
Verified purchase
• Updated review

Always a pleasure to order from, usually in stock and fast shipping!

Quality
Cool thanks
September 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Better price

Great shopping experience
February 19th, 2024
Verified site experience
• Previous review
Thumbnail of user janetd1425
2 reviews
0 helpful votes
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August 21st, 2024
Verified purchase

Great as always, no issues, quick shipping, will order from them again.

Reason I chose this product:

Needed them

Quality
Thumbnail of user scotk31
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Direct drop in as advertised, quality parts at good prices. Thank you.

Reason I chose this business:

Have done business with J&P for years.

Reason I chose this product:

Came recommended by a friend.

Quality
Thumbnail of user davidc9844
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

My parts was delivered within 2 days of order!
Very quick turnaround

Quality
Thumbnail of user adams2524
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Great site easy to order free shipping best pricing i found.

Reason I chose this business:

They were the best price

Reason I chose this product:

Needed a tire

Quality
Thumbnail of user kylec1139
1 review
0 helpful votes
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August 21st, 2024
Verified purchase
• Updated review

These guys are great and customer service is quick to answer any questions.

Had questions and they answered them.

Reason I chose this business:

A friend told me about them. Great price and selection.

Reason I chose this product:

Had it in stock when others didn't.

Service
Quality
The Explorer seat was Great
August 15th, 2024
Verified site experience
• Previous review

The Explorer seat was Great. Can't wait to get this pad on.

Reason I chose this business:

Selection and price

Reason I chose this product:

Matches the seat I just bought from you.

Thumbnail of user julianc326
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

They're always really fast at shipping the items, good service as well.

Reason I chose this business:

Go to site for buying parts

Quality
Thumbnail of user kent503
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Picked a mid range set of Ohlins rear suspension for my new bike. Never had them so It's gonna be interesting to compare them to the Legends I already have.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Good online reviews

Quality
Thumbnail of user angelof91
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The box for the 14" ape hangers was very big. One grip end was protruding out of the corner of the box, but seems to have some sort of sock on it so i may not bee damaged. I hope to look at it this weekend.

Reason I chose this business:

They had the exact item i was looking for

Reason I chose this product:

Features and price

Quality
Thumbnail of user cameronm474
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Very smooth process and when I needed help I got help quickly on chat. Thanks.

Reason I chose this business:

They carry what I need.

Reason I chose this product:

Great price on what I needed.

Service
Quality
Thumbnail of user phillipm671
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Fitting sent with oil pressure gauge would not seal at crankcase. Oil leaked at o-ring.

Reason I chose this business:

Have used in the past and was happy with purchases

Reason I chose this product:

Only one i could find that would fit my bike

Quality
Thumbnail of user tibed
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Have never had any issues with any of the orders I have received from Vendor

Reason I chose this business:

Returning customer

Reason I chose this product:

Have bought this product for multiple Bikes thru the years

Quality
Thumbnail of user dons1355
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Always have what I need for my old bike builds and projects! I appreciate your willingness to keep parts in stock for older models and not just the new ones!

Reason I chose this business:

My go to for years

Reason I chose this product:

The right parts for my old panhead!

Quality
Thumbnail of user johne3307
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Ready to get on the road again and you got me there the thing is running great

Quality
Thumbnail of user monicao197
2 reviews
0 helpful votes
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August 7th, 2024
Verified purchase

Easy to install and work great. I received them very quickly. I'm very pleased with this product.

Reason I chose this business:

I’ve used them before and like the quality and customer service.

Reason I chose this product:

I was looking for a brighter turn signal to be better noticed.

Quality
Thumbnail of user scotte1086
1 review
0 helpful votes
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July 20th, 2024
Verified purchase
• Updated review

Love using the site. Your search function makes things quick and simple to look up. But, you general parts look up is nice and easy to use as well.

Reason I chose this business:

It’s my main site for motorcycle parts

Reason I chose this product:

Needed a new Bluetooth unit

Quality
It's quick and simple especially with the wish list...
June 8th, 2024
Verified site experience
• Previous review

It's quick and simple especially with the wish list feature

Reason I chose this business:

It’s my main site for aftermarket parts

Reason I chose this product:

Cause I want to change up the look of my Harley

I love J&P cycles
June 8th, 2024
Verified site experience
• Previous review

I love J&P cycles. The site is easy to use and the customer service is top notch. Never had and issue anytime I have called.

Reason I chose this business:

Cause it’s my main parts site for aftermarket parts for my Harley

Reason I chose this product:

Because I love J&P cycles.

I live J&P cycles
March 6th, 2024
Verified site experience
• Previous review

I live J&P cycles. Never have had issues getting the parts or gear I am looking for. Great customer service department as well!

Reason I chose this business:

Cause I am a RPM member and there isn’t much I can’t find on here

Reason I chose this product:

Cause I need a new tire pump. And a good tire pressure gauge

Thumbnail of user loganw315
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Exactly what I needed and they look nice for a good price and fast shipping

Reason I chose this business:

Bought from before.

Reason I chose this product:

Not many options for what I needed

Quality
Shipping is pretty fast and has a lot of products that...
August 5th, 2024
Verified site experience
• Previous review

Shipping is pretty fast and has a lot of products that I've searched for.

Reason I chose this business:

I’ve purchased from before and rely on the stock.

Reason I chose this product:

Harley rotors are rediculously expensive and these looked real nice.

Thumbnail of user scotts4483
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Good selection, quality and price. Quick, easy and product showed up as expected.

Reason I chose this product:

Perfect fit for my Vespa

Quality
Thumbnail of user jayw1096
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

No issues. The only thing I don't like is being pestered to write a review. Don't mind leaving a few stars, and the site was good, but this thing is making me write when I really don't want to. Anyway good store overall.

Reason I chose this business:

Best price on product I was looking for

Reason I chose this product:

I like them

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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