• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8799

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,247
Neutral
316
Negative
244

Instant Feedback

35,809 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,344)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user edwardt738
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

People at the counter where great. Took their time with me showed me other products that I my have like better. Order where right.

Reason I chose this business:

A friend turn me on to j p cycle

Reason I chose this product:

Money prices

Quality
Thumbnail of user danaw90
3 reviews
0 helpful votes
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April 4th, 2024
Verified purchase

J&P have yet to disappoint. You get what you order and always timely.

Quality
Thumbnail of user willb547
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Got my package in under a week not bad considering I'm in Australia!

Reason I chose this business:

They have the parts I need

Reason I chose this product:

Because J&P have a great selection

Quality
Thumbnail of user jimw1601
Jim
1 review
0 helpful votes
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March 4th, 2024
Verified purchase
• Updated review

Tried to submit Coupon code and it didn't work! I was disappointed but wanted the product for my new Triglide.

Reason I chose this business:

The discount code for 10% of on order was the difference between going else where

Reason I chose this product:

Saddlemen products are usually top notch.

Quality
Coupon code didn't work!
February 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

The discount code for 10% of on order was the difference between going else where

Reason I chose this product:

Saddlemen products are usually top notch.

Thumbnail of user blakeb215
2 reviews
0 helpful votes
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March 28th, 2024
Verified purchase

Was quick and arrived in great shape. Can't wait to get it painted and put on.

Quality
Thumbnail of user daltone25
1 review
0 helpful votes
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November 5th, 2023
Verified purchase

Every part I've bought from them so far has always been in great condition. Their delivery services are great for if you're in a rush to fix something.

Reason I chose this business:

It was recommended to me by my father

Reason I chose this product:

I needed them to fix up my Harley Davidson Superglide

Quality
Thumbnail of user gayleneg7
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Good people to deal with, very helpful. They usually good prices.

They helped me find the battery needed for my bike. It wasn't in stock so they ordered it and helped me find discounts for the best price.

Reason I chose this product:

Needed the battery

Service
Quality
Thumbnail of user zachs341
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

I've always had a good experience with j&p cycles. They really helped me out when I was in a bind 1,000 miles from home.

Reason I chose this business:

J&P Cycles is the best online motorcycle parts store

Quality
Thumbnail of user matthewy269
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

It was a smooth experience. The website let me know what parts would work for my bike and I had a large selection to choose from.

Reason I chose this business:

Referred by a friend

Quality
Thumbnail of user thomasb4770
Bow
2 reviews
0 helpful votes
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April 4th, 2024
Verified purchase
• Updated review

It was good thank you and part were great.work good. On my started right up run good thanks

Reason I chose this business:

Because I trust you guy

Quality
It was good thank you
March 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because I trust you guy

Thumbnail of user dominickb74
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

Fast and easy, I received both helmets from the order in a timely fashion. They were boxed and not damaged. I will continue to use their services.

Reason I chose this business:

My dad and I have used them for years

Service
Quality
Thumbnail of user saladorg
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Tires showed up very quickly, I order all my tires through JP cycles.
I always have a very good experience

Reason I chose this business:

I always receive a quality product.

Reason I chose this product:

I use white walls on my motorcycle and I always order the JP cycle Harley Davidson tire.

Quality
Thumbnail of user ajphelpse
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

I appreciate the part finding made easy. Plug in the bike model and search through parts that fit the bike.

Reason I chose this business:

Y'all had record of the filter I ordered YEARS ago. I'm loyal enough to hit ya first when I need parts.

Reason I chose this product:

Had to wire the heated grips. So I'm replacing the exhaust port bolt.
You know how it goes.

Quality
Thumbnail of user cm1182
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Needed a clutch hose, got exactly what I needed. Thanks

Quality
Thumbnail of user chuckd221
1 review
0 helpful votes
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February 24th, 2024
Verified purchase

It was a pretty straight forward transaction, I needed a battery and one was available. It arrived on time exactly as promised and fit perfectly.

Reason I chose this business:

It's always my first stop when shopping for parts for one of my Harleys

Quality
Thumbnail of user chrise1449
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Exactly what I needed to clean up the electrical/wiring system and make things cleaner and easier to get to

Reason I chose this business:

Reliable company with great selection and fast delivery. I have NEVER had an issue with any of my past orders, and their customer service is responsive and excellent to deal with questions or concerns.

Reason I chose this product:

I added a circuit breaker to run some accessory lights and needed a mount. I was going to get the stock riveted mount, but this 2 breaker mount matches up better with the 3 breaker mount I have now (bought that from here as well)

Quality
Thumbnail of user aln105
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

I hope the part is right because I haven't opened it yet.

Quality
Thumbnail of user lorid891
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Great, rock on! I found the item put the item in my basket and paid for them.

Reason I chose this business:

Because I typically find what I'm looking for.

Reason I chose this product:

Because I like the look

Quality
Thumbnail of user garyh2359
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase
• Updated review

My first time ordering from J&P and it won't be my last.

Excellent

Reason I chose this business:

Price match and or they have Military discount.

Reason I chose this product:

S&S makes good products.

Service
Quality
So Far So Good
March 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price Match

Reason I chose this product:

I want S&S Parts!

Thumbnail of user roryw68
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

****************************************************

Quality
Thumbnail of user prestonr93
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Tank you very much. Thank you very much. Thank you very much. Thank you very much.

Reason I chose this business:

Past service was good

Quality
Thumbnail of user jesusn71
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Easy to use website, fast processing and shipping. Order arrived well packaged.

Reason I chose this business:

Large in stock section.

Reason I chose this product:

Already have a set on my other bike.

Quality
Thumbnail of user terrys1985
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Quick delivery and friendly customer service. Tracks the order closely

Quality
Thumbnail of user edwards1949
2 reviews
0 helpful votes
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April 5th, 2024
Verified purchase

Rotor is well made, exact replacement for factory item.

Reason I chose this business:

Store is only 20 minutes from my house

Quality
Thumbnail of user loganr75
LCR
3 reviews
0 helpful votes
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April 5th, 2024
Verified purchase

Always love a good pair of 777's. Stick like glue.

Reason I chose this business:

Best selection of cruiser parts out of the 3 RPM stores.

Reason I chose this product:

Repeat purchaser of 777's

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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