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J&P Cycles has a rating of 4.7 stars from 9,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,809 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Nice website. Easy to navigate. My usual go to for parts for my Sportster.
Parts in stock.
Need a new clutch for my 92' Sportster
Awesome service. Taking care of my riding needs. Website is easy to browse and provides various options for each product I happen to be looking to buy.
Quick turnaround and timely shipping
Great and easy has great service and fast delivery
Very professional.
Had all the Harley parts I needed
Protect my bike paint
Great no problems nice caps and bra for my Harley triglide
Part's were as described, good quality and price..
Had everything I needed and was able to purchase easily. Item came quickly as well.
Easy and quick hopefully delivery is just as fast. P.s. It was
Was the better place to order from after doing some research thanks.
Was the better place to order from after doing some research thanks.
Simple and straightforward process. Arrived on time. Mounting hardware included.
They are the best.
Exact fit for my bike every time.
Easy fast and great product I would use j & p cycles again
Easy to use and navigate
Because I needed them
Easy website to navigate and find the part i needed
Fast and reliable transection. I was very Happy with the service.
They’re my go to for all my needs.
I liked the looks of the part I ordered.
Always a great experience. I have never had an issue with J&P
Easy to navigate, have site on phone and ease of check out
Local and usually have what I need
Primary leak
Easy to use, quick and efficient shipping. Came a day earlier
Always had great services
Battery needed a small charge but has started the bike ok so far
They had had I needed
Drag Specalties has a good rating. We will see if that's true...
Found what I wanted online ordered it and it was a awesome product
Because of past experiences
It fit the bike I jave
Fit nicely under my detachable tour pack on my 2023 fltrx. Works well around town but fades the more you get away from the city
Fits under my tour pack
Nice work helping me get the look I want. However I was not able to take advantage of the free military air cleaner offer with my order. Can you fix that? '08 FXSTC. NAVY logo...
Great sale and shipping
Quick! And what I wanted! Overall good experience and fast shipping
Paid for overnight shipping, box sat for 3 days. Not happy with then. Will consider Revzilla now Im the future. Customer service never responded again after requesting it be handled.
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I don't know how or why all these negative reviews show up.
I placed an order for crash bars for an older bike and it was received within 3 business days in prefect condition and fit right up.
Tip for consumers:
Just because it shows up on the site doesn't mean it's in stock. You have to actually look for it saying in stock or email and ask.
A lot of websites are that way.
Products used:
Crash bar
A product was available that I had been keeping an eye out for and i pounced on it. They item was an emergency tool kit by Stockton that had an array of tools that could handle almost any emergency.
Long time customer.
Very impressive array of tools stored neatly in a strong wrap and bag.
Each time I purchase something from you it has been a pleasure love the chat feature on the website. Every team member I have spoken with is very knowledgeable...
Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!
I searched the internet high and low for an item like this. Finally found it at a price point I could live with.
Received my order, turning signal for our 96 fatboy. Received order, no damages. Put part on harley, works great.
You had the exact part needed.
We needed to replace the turning signals
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Jason, we are so sorry about your experience. This is not up to our high standards, and we will share your comments with our team to address this immediately. We have privately reached out to you regarding your experience you should get an email shortly.