• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8799

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,247
Neutral
316
Negative
244

Instant Feedback

35,795 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,344)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user jrw92
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Found a hard to find aluminum filter here, not even amazon has it. And it shipped fast.

Reason I chose this business:

Alternative

Reason I chose this product:

Hard to find

Quality
Thumbnail of user jono181
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

J&P have always had what I needed at a reasonable price and very fast shipping. I will buy again

Reason I chose this business:

Past experience

Reason I chose this product:

I needed for my business and they have a quality product at a good price

Quality
Thumbnail of user jackies443
2 reviews
0 helpful votes
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March 24th, 2024
Verified purchase
• Updated review

As always… "GREAT "Every time I did business with you guys I've been happy and satisfied. Never had to return anything, that's a good thing.

Reason I chose this business:

Through my friends

Reason I chose this product:

I knew it would look great on my Road Glide. And it did.

Been doing business with guys for years, always "GREAT...
November 5th, 2023
Verified site experience
• Previous review

Been doing business with guys for years, always "GREAT ".

Reason I chose this business:

Because you have what I need.

Thumbnail of user jamesv1625
Jim
2 reviews
0 helpful votes
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April 2nd, 2024
Verified purchase

Fit perfectly and was an easy to install. Thanks for the great price and easy checkout.

Reason I chose this business:

Selection of parts

Reason I chose this product:

Quality and price

Quality
Thumbnail of user popen3
1 review
0 helpful votes
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April 1st, 2024
Verified purchase
• Updated review

I like JP they sell a lot of American parts it's a hell of a lot cheaper than HD sometimes the parts are better

Reason I chose this business:

I've used JB cycles before

Reason I chose this product:

They're close to factory parts if not better

Quality
I called to speak with a rep
December 28th, 2023
Verified site experience
• Previous review

I called to speak with a rep. He was helpful

Reason I chose this business:

Us made parts

Thumbnail of user williamh5437
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Very easy to find the correct size tire for my bike. Tire was in stock and shipped very quickly.

Reason I chose this business:

I used J&P before and had great service.

Reason I chose this product:

Replacing a worn tire with new.

Quality
Thumbnail of user ronb1359
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

As usual j&p is always my go to for Harley parts….my only complaint is the shipping is always slow

Reason I chose this business:

Always have what you need.one stop shopping

Reason I chose this product:

Quality and price

Quality
Thumbnail of user craigw921
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Top shelf. Website easy to navigate, prices good and delivery prompt. What's not to like?

Quality
Thumbnail of user markc4744
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Pricing was very good. Deliver was fast i received my part within 2 business days.

Reason I chose this business:

Ive always used j&p for all my harley parts.

Reason I chose this product:

Best tire on the market. Dunlop american elite.

Quality
Thumbnail of user tonyg1154
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Fast and easy to find parts once you input all your info for your bike.

Quality
Thumbnail of user michaelc9854
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Easy and fast and good service. A lot of my friends get their parts J&P.

Reason I chose this business:

Because i can get parts for all my bikes

Quality
Thumbnail of user mikep2331
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

An easy install, definitely needed the washers that were included. Great fit after that.

Reason I chose this business:

Previously bought some things from them

Reason I chose this product:

Needed to replace a mismatched pair from previous owner.

Quality
Thumbnail of user ronnies347
1 review
0 helpful votes
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March 31st, 2024
Verified purchase

Easy to order everything went good on the order. The bars are nice looking too. Thank you

Reason I chose this business:

Seen ad on market place

Quality
Thumbnail of user jamesm9598
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Ordered the Corbra Floorboards for my Son for Christmas. Just got them on about 3 weeks ago. They are Heavy Duty - Look Great - Only took about 30 - 40 minutes to install. Highly recommend.👍

Reason I chose this business:

Found it while searching for Honda Shadow Phantom Motorcycle Parts...

Quality
Thumbnail of user corbyb8
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

The handle bars shipped the day of the order, then they arrived the second day. The 2 up and 2 back bars are perfect for my riding comfort.

Reason I chose this business:

Best price, and simple to pre-fit the bars to my bike.

Reason I chose this product:

Recommendation from my installer.

Quality
Thumbnail of user paulc3878
2 reviews
0 helpful votes
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February 18th, 2024
Verified purchase

Great choices and prices! I found what I was looking for. They have everything you need for your bike.

Reason I chose this business:

I've shopped here before

Reason I chose this product:

I needed them for awhile now & because of the good deal.

Quality
Thumbnail of user danielc155
1 review
6 helpful votes
  • Send Message
June 22nd, 2016

I returned a part that had rust on it for replacement over a month ago. Because I misplaced my ups tracking # that I downloaded from j p they were of no help finding my return. I was told that it was probably a mess up on ups side. After I found my tracking # it was discovered that my return was accepted and signed for at j p over 3 1/2 weeks earlier. After I talked to a supervisor on a Saturday to let him know my displeasure he assured me that a new part would be pulled and shipped 1st thing Monday morning and that I was guaranteed to receive it by Wednesday. You can guess my disappointment and anger when I received an e-mail Tuesday saying that my part was shipped that day and not on Monday like was promised. Here we are Wednesday and no parts delivered. Another call to j p (at least my 5th or 6th one with 20 minute waits each time) and blah blah blah is all that i'm hearing from the supervisor. Never once was I asked what could be done to make this up to me.my bike has been sitting idle for over a month while our short riding season dwindles away. Thank you so much j p cycle. My advice is to spend your hard earned money elsewhere. I just hope that when I do receive my part that it is o. K. and doesn't need returned.

Thumbnail of user andrewp2530
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

I received my order (highway pegs) as expected timely.

Quality
Thumbnail of user kennyc232
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Found what should've fit had to modify the back end because they were about 2" Short

Reason I chose this business:

Items in stock and reasonable prices

Quality
Thumbnail of user eddiem456
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

Ordered a new seat and was making sure it would fit.

Quality
Thumbnail of user davide3029
1 review
0 helpful votes
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April 1st, 2024
Verified purchase
• Updated review

Great job going to start ordering from them now on.

Reason I chose this business:

Selection of Parts

Quality
Easy website to navigate
March 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Selection of Parts

Great shopping
January 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Free Shipping

Thumbnail of user michaelf1589
3 reviews
0 helpful votes
  • Send Message
April 1st, 2024
Verified purchase

Pretty decent website easy to find your parts and get questions answered!

Reason I chose this business:

Reference from a friend

Reason I chose this product:

My friend is a Harley mechanic recommended Vance and Hines products are very well made

Quality
Thumbnail of user shilop1
1 review
0 helpful votes
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March 24th, 2024
Verified purchase

Had a wide selection of helmets to choose from. Nice and easy transaction and fast shipping.

Reason I chose this business:

Had the helmet I wanted.

Reason I chose this product:

Great price for the helmet

Quality
Thumbnail of user coreyl223
1 review
0 helpful votes
  • Send Message
March 30th, 2024
Verified purchase

Everything showed up quickly and in perfect condition. They look and fit great

Quality
Thumbnail of user marvind36
2 reviews
2 helpful votes
  • Send Message
September 15th, 2019

I bought a set of progressive front fork shocks for my Harley. Your ad says and I quote "tunable". My Harley is at the Harley dealership in Sherman Texas where they were installed. Now I wanted them adjusted for a little softer ride. J and P cycles LIED they are not adjustable nor are they TUNABLE This is FALSE ADVERTISING and I intend to file complaints against J &P cycles in the morning with every government agency I can find on line.

Products used:
I am stuck out for 500 hundred dollars to J&P cycles and that does not include what Harley charged me to install them.I have a set of Progressive front shocks that are totally useless according to their advertising

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Thumbnail of user neilp18
J P. – J&P Cycles Rep

Thank you for the feedback. We apologize for any inconvenience with this order. We are always here to help, and would like to resolve the issue. To protect your private information please reach out to us directly at socialmedia@jpcycles.com with your Name, phone number, order and/or customer number and brief description, so we can look into this. We appreciate you as a customer, and look forward in hearing from you. Again, we apologize for any frustration with this order. Thank you for choosing J&P Cycles, and have a great day on 2 wheels!

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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