J&P Cycles has a rating of 4.7 stars from 9,344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I have found that ordering products from J&P is as good as it gets. Items are easy to order and delivered very quickly. Returns are a breeze. They are my go to guys for motorcycle parts.
Returning customer
This product is true to size. Also a beautiful product 😍
Ordered new Vance & Hines exhaust and exhaust gaskets, order was broken into two shipments. Exhaust was delivered fast by UPS, exhaust gaskets were delivered by USPS and took over a week to receive.
USPS tracking isn't user friendly, very vague information such as moving through the system.? Customer service did what she could, she followed up on the delay and stayed in touch. In Hine site, I should've just drove to the HD dealer and purchased the needed gaskets and returned JP cycles gaskets.
Enhance performance and looks.
I buy a lot from J&P for my 9 Harley's ranging from 1975 to 2019. They have what I need and ship fast and good customer service. I appreciate it
Horrible experience, lied to, horrible customer service and will not stand behind their products. Will purchase all other items from anywhere else. Never again will I place an order with j&p cycles.
Haven't open it yet, it's a Christmas gift.so when I do I will come back with a statement on it. I did appreciate that fast delivery I got. My son will be very happy with this.
So far so good ordering is done now let's see how quick and how good they're product is
Had to wait a little bit to get a new shock for my springer. Out of stock. They let me know as soon as it was in. I got it the same week fits perfectly.
Reliability
Best fit, and price
Part was ez to order. Shipped quickly and lo and behold the bike is up and running.
Very pleased with service.
Repeat business
Hoping it would solve the issue and it did.
The product showed up promptly as promised. I would have appreciated a better description so I could have ordered this sooner.
Ease of ordering & returns when need be.
Its the only one that fit properly in my situation
I just improvised to make it fit
Even the hardware didn't fit
Prices 😂😂😂
Fits my bike
Prices 😂😂😂
Fits my bike
Had an excellent time dealing with J&P. My order arrived sooner than expected and in good condition.
Wanted to try them out and they had a deal going.
Liked the look of the V&H Sureshots.
SIMPLY BAD! HAVE NOT HEARD OR SEEN A THING ON MY ORDER! BEEN WITH YOUR COMPANY MANY YEARS NEVER A PROBLEM...HAVE TALKED TO 3 PEOPLE AND NOTHING.
POOR TREATMENT. DID GET ANOTHER ORDER # BUT STILL NOTHING *******
SAME CRAP. VERY POOR TREATMENT FROM WHAT USED TO BE A GREAT COMPANY!
Ted, we are so sorry about your experience. This is not up to our high standards, and we will share your comments with our team to address this immediately. We have privately reached out to you regarding your experience you should get an email shortly.
Received my package on time! It was in perfect condition!
Good product
I had an amazing experience shopping with you guys and super fast shipping
Good quality parts
Good pricing
I ordered a bottle of fork oil and it arrived before expected.
They had what I needed in stock
Word of mouth, have used Belray brand before
Got exactly what I order delivered fast! Great place for parts.
All parts arrived as expected. Jp cycles is the one
Great product and the size chart was a huge help to find my way
Figured they would have a wide selection and great quality for the pick I needed
Fast shipping great products good prices reliable dealer
Like Michelin tires
Fast and prompt delivery of the correct parts that I ordered.
Excellent prices and having exactly what I needed in stock.
It was the parts that I needed to fix my bike.
👍 good experience,👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Great quality and looks came with everything I needed to get the job done.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously. We offer a 90 day return policy if you ever have an issue please contact us. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com