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J&P Cycles has a rating of 4.7 stars from 9,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,786 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Shipping, customer service, name brands and live the store in Daytona
Guaranteed I'll get what I ordered and fast
Upgrade my bike
Shipping was OK, Amazon had the same seat, same price I could have had it 2 days earlier but no big deal now. Biggest problem I have is the gap between the fro t of the seat and the dash console. Probably wouldn't be a concern for most but I noticed right away. Also the seat was supposed to sit me back but feels like a stock seat position. I went from a tall boy to this and I can tell the difference. Overall still a great seat.
Great service, good pricing and communication
Quality, warranty, research
Order was exactly what I wanted. And delivered quickly. Faster than I expected.
Ordered from JP before with good results.
Have had good luck with Shinko tires. As long as you order the right weight tire.
Im not going to be able to receive a refund for my express shipping because they were closed this New Years Day apparently they were not last New Years Day and no I have paid 30-40 dollars for a product to travel one and a half hours down to Melbourne Florida not only will it not come the expecting time 3:30 1/2/2018 Tuesday afternoon its coming tomorrow 1/3/2018 which may not seem like a big deal but I paid extra to have it shipped a day ahead of time when it couldnt even be shipped ahead of time! What crooks.
If you don't want to be ashamed in front of your customer, don't buy from them. 2 days shipping is 2 weeks still didnt get the items. Ignore you in chats.
Tip for consumers:
They are liers
Products used:
Tire
Buying tires was a quick easy strait forward process. They had the best price on the set for my bike. Super fast shipping. They said 7 days had them in 3.
Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!
I ordered a set of Kuryakyn Peg extenders.
The price was good and delivery on time.
However, the product package had been opened and the packet of never-seize missing. That was no problem as I have never-seize so I installed one side.
When I went to install the other side I found that the peg pivot bolt was stripped.
I didn't want to have to uninstall the first side so I just cleaned up the threads and finished the installation
Don, we're sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Shipping was great! Fast! The product is always spot on. Will always be a customer with jpcycles.
Part came up first try. It was exactly what I needed the first time! 1,2,3 done!
Now I clean till it comes! Great experience as always! 😎
That’s where I buy my motorcycle parts.
The item appeared to have been temporarily lost by UPS following a snow storm in Knoxville. Eventually, the item arrived...
J&P contacted UPS to put a tracer on the shipment.
I've purchased from J&P previously and it has typically been a positive experience.
Price and aesethics.
Customer service team was very responsive and thorough to be certain of 100% satisfaction. Thank you!
Excellent. Easy to go through catalog and choose the items you want to buy
Pretty much here all the time when I need parts
Great company to deal with, have had good service with several orders
Have had great service and fast delivery
It said it fit my bike and I needed it
1st time using J&P...easy to order parts. Delivered to me in a timely fashion. Highly recommend
Internet search for Harley Davidson parts.
Good selection and easy website good price and fast delivery
They were great super fast delivery and easy to navigate on there website highly recommend them
Cause there Awesome
Needed a back tire for my bike
Very good price, lots of selections,and fast shipping!
Great prices.
Need new tires
Dont buy cheap bolts, jp cycles has what you need.
Best shop online for bike part
Ported my heads figured I'd get new hardware.
You always have what I need for my bike.
Appreciate how I can call & speak to a live person for help. Keep up good work.
Got it on time and that was probably the most important part.
Found the seat I needed at standard price point…nuff said.
Order thru you before
Great quality and super fast shipping as always! Love J&P!
High quality products
Redoing a shovel head
Ordered a seat. In stock, delivered on time. Nothing negative.
You had the seat I wanted and a nice discount.
Same as above
Quick delivery day early
Put the new jets in bike starts and runs great
Delay on delivery. Due to carrier.
J&P was quick to answer.
And offer to send it again if not delivered
Good products, great customer service, quick delivery
Good products
When my order shipped the tracking Did not get updated by The carrier. I contacted custom service they responded the same day. And followed up the next day. And my product arrived on schedule but just did not have a tracking online. And now they follow up with an email if I got my product perfect customer service
When my order shipped the tracking Did not get updated by The carrier . I contacted custom service they responded the same day. And followed up the next day. And my product arrived on schedule but just did not have a tracking online. And now they follow up with an email if I got my product perfect customer service
I needed oem product
To rebuild my carburetor for my honda shadow
Great service! I would highly recommend using J&P Cycles for all of your motorcycle parts.
I needed them
Good prices and fast/free delivery. What more can you really ask for
Needed tires
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Hi Michael, we apologize for the inconvenience in this order. Please email me your order and or customer number to socialmedia@jpcycles.com attn. Sitejabber. While holidays do affect shipping times, we would like to see what we can do to restore your confidence in us. Thank you for choosing J&P Cycles, and have a great day on 2 wheels.