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J&P Cycles has a rating of 4.7 stars from 9,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,786 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I have been buying from them for a few years always top notch
I Had to weld the nut for air cleaner cover because it was broken off in box
Grips are to take vibration out of the handlebars or hands go numb when riding
Best selection of parts for my needs
What i wanted
They had what i needed, and shipped the product quickly.
They had my items in stock.
It's was a product I've liked in the past.
Ease in surfing the site and finding what I wanted
Upgrade audio going to sturgis this year
I've ordered from them several times. Never an issue!
Great product and can't wait to get on my scoot again. Thank you for the continued amazing service.
Always have, since day 1 of me riding and smiling.
Exactly what I needed to get my scoot on the road again.
Got headers that i wanted for the best price around
You guys are the best
Fast delivery east install and does what it is suppose to do
Friend recommended
Air cleaner is what they say it is. Shipping was quick as well
Quality and style
J&P cycles is great decent prices for decent product delivery was on time
Always good. The items I ordered came quickly and damage free. Some of the items were purchased before and were expected to be good. The others were well made and fit my bike like a glove.
Long time customer. Always good products and deals.
Was great, finally was able to purchase part been searching for 3 months JP came through for me
Great experience at this J&P cycles location. They had order what I needed and I received order promptly.
I love looking through all the parts I could add to my bike! Easy to navigate and search. Order was shipped and received in just a few days.
I’ve been searching everywhere, but keep coming back to J&P cycles site!
Ordered over $225.00 worth of merchandise. They shipped it to the wrong address despite the fact my order confirmation had the correct address. Spent over TWO HOURS trying to have them get it rectified via phone, e-mail and chat. Jo Jo S. Was the worst EVER on chat. Said it was my problem to contact UPS to get the address changed. NO, NO as your company entered wrong address into UPS machine. Mike in CS said he would fix it and call me back... NEVER did... NO SUPRISE... It's been two weeks and still do not have my shipment and my credit card has been charged. IF YOU WORK HARD FOR YOUR MONEY DO NOT SPEND IT HERE!
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Excellent help with the GOVX problem. J&P is always easy to order from. When help is needed they are there, not some computer!
I know where I can get parts for my bike without problems and know they are in stock!
Sales people are excellent. No hassle that helped me find when I needed and what I wanted
For their part
Because I needed it
Great to work with there shipping is on time thanks that hard to do for most companies
There the best for parts
I put on all 3 of my Harley-Davidson
Good parts! Good people to talk too, not a recording, very knowledgeable people
As good as Harley parts for less money!
Ordering was easy, my item shipped within a few days and was received promptly.
Very happy!
Had exactly what I was looking for at a fair price. Provides me with peace of mind regarding fuel when riding.
Had item in stock
Needed it for my motorcycle
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for the feedback. We apologize you were not satisfied with your shopping experience. We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at socialmedia@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.