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J&P Cycles has a rating of 4.7 stars from 9,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,779 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I was very surprised and thankful for the fast delivery after I made my order. The buffalo bars I got were exactly what I expected. 👍🏼
I shopped from JP cycle store and was satisfied
I chose the Buffalo bars because I wanted a different beefier look on my saddleback guards
The instructions that came with the Vance & Hines mufflers said to remove a 5/16th suspension bolt attached to muffler.being replaced. It was a 1/2 inch bolt. Instead. Plus there was another 1/2 inch bolt further at the back of the old muffler that was not mentioned in the instructions.at all. I suspect the instructions were for a softail instead of for the 2022 Freewheeler that I own..
I was advised would be getting my Vance & Hines FP4 tuner, and my ArlenNess Monster Sucker intake via UPS Surepost, that normally delivers via the postal service. I didn't provide a post office box number for my orders as I assumed they would come to my home via UPS with the mufflers that I also ordered. , I assumed the post office would reject the items since there was no post office number provided, and the post office in our tiny town does not deliver mail to individual homes. Anyway, everything was delivered in one large package via UPS directly to my home. I had talked to the post office about expected Surepost deliveries that never happened, but not a biggy.
Long time customer.
I like Vance & Hines products.
I purchased a Vance and Hines product and it was shipped quickly.
They offered a discount on the product.
It was veteran themed and the color almost matched my bike.
Great service
Excellent... I had a quick question and they went above and beyond.
Very professional, courteous. Went above and beyond.
Fitment of my Bike
Just ordered a $230 Vacuum fuel valve. They sent me the wrong one. I had to send them pictures to prove that i know my right from left. And that even though i ordered a left they sent me a right. Then sent me an email back saying that i was right and that the correct item is back ordered, "Can you make this work" NO I CANNOT MAKE THIS WORK! OH, did i mention i am currently stationed in SOUTH KOREA. So now i have to ship this back, and hope that i get reimbursed for the shipping and cost of the part. I wouldn't order another part from this company if it were free. They wouldn't even give me the curtsy of a return label to ship it back
Fast, easy to find the parts easy check out. Item is Great quailty, priced right and perfect fit
Previous purchases
Need for my 1979 FLH
Bought a bat wing fairing from J&P Made by Reckless Cycles. It was delivered with the left side badly cracked and the radio falling out
I ask both if I could get it fixed on my end and have them put up the extra charge Both said its not there fault and blamed each other
Three weeks later still no refund of fairing
Stay away
Every time I shop with J&P always good. Quick, easy.
Need it now, summer time
Used them before, always got good service.
Awesome store to get parts from. Love the YouTube channel.
Got it before projected delivery date, satisfied w/experience
Needed product
Great website and very quick delivery. Would recommend to anyone.
Internet seatch
Needed it for an oil change
Quick and easy to order tires. Delivered within a week.
J&P Cycles is awesome great customer service, fast shipping and large inventory of products.
Pricing, military discount and selection
Items needed for new bike
They offer military discount
I needed them
Good quality
Great products and ease of ordering
Was happy with my order and delivery time. Prices are good also
Never had an issue with any J&P products. Very satisfied
Price and fast shipping
Process and fast shipping
Always a pleasure to work with this company! Over the last 15 years I've never been unsatisfied
All excellent and I'll be back for more...Thank You!
You had everything ai needed and shopping was easy.
My bike is desperate for the parts ordered.
Always good supply and quick delivery. Quality of products are always as described
Good variety
I needed to add a cup holder for long trips
ALWAYS HAS QUAULITY PARTS AND QUICK SHIPPING
The product did not have the correct number of connectors for installation and the wiring diagram was incorrect.
Convenience
Safety improvements. I wanted my tailight on at all times.
New poly riser bushings fit in the triple tree nice and snug on 2023 Harley low rider ST. Waiting on new risers to arrive to complete installation.
Online advertising and reviews.
Installing new taller risers and wanted to replace stock rubber bushings.
Used the chat 2 times - both excellent. Mike & Bonnie super helpful. Closed the deal. Add a little RPM cash & a promo code -
Selection, Price & the chat answer option. I like it.
"Received partial shipment of order in a timely manner. Weeks later remaining item status still reads "In Process" and magically the invoice says that the item is not returnable, no mention of that prior to purchase. Returned the item I did receive following their exact procedure, it fell into a blackhole. Multiple emails to Customer Service regarding both the return and the item that has yet to ship with no response, 24-48 response promises are a joke. Tried online chat with CS rep multiple times with response. Finally got someone today and they were of absolutely no help, nothing they could do about anything and didn't even try. A decent rep would be concerned about their customer and at least try to contact Returns and Outgoing to see if anything could be done. "Willy" didn't care and typed "i need to go" and ended the chat session. Take your business elsewhere, they don't care about you! Perhaps they will reply to this with the same bogus response they've been giving to the other poor reviews saying they care and that I should call them... J&P, can't you see people want real action? Fact is, someone in charge needs to be bounced and your system needs serious revamping."
Bought some grips. They were equipped with some palm throttle lever, which on other brand is removable. These are not and will never work with my setup, even if I liked this feature, which I do not.
Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!
Had what I needed and easy check out and service and experience is always consistent.
Have used before
Needed to tune motorcycle
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Ken, I apologize for the issues you've had with your fairing. J&P Cycles is committed to our customer's satisfaction. Per our policy, any repairs would void warranties and J&P Cycles does not want anything out there that could cause harm or not work to our quality standards. Our Rider Ready Center has processed your refund. We appreciate your understanding and look forward to helping you again in the future.