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J&P Cycles has a rating of 4.7 stars from 9,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,779 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
J P Cycle, was helpful selecting a new battery for my Scout. Had in Stock what I was looking for in a AGM battery. At a good price. Very satisfied.
Location and fast service, Never disappointed with service
In stock, made in the USA.
Fantastic experience.
The guy behind the counter that ordered my part was way beyond helpful.
Because it's JP cycles
I wanted it.
Great and this was the second time I ordered tires and you delivered and I'm sure I will do future business with you! Thanks for Great service
Great prices and shipping
I ordered 1 part for a motorcycle, paid with a bank card, was told that it would be 4 to 6 days when I will receive it. I was also told that I would get an emailed confirmation and receipt. 2 days later, I never received a confirmation. I called and spoke with them, I was told that it takes up to 4 days for credit card to be verified before the item will be shipped. I am angry now but keep my composure. The person I spoke to could not explain why it takes so long. I was asked for the last 4 digits on the card and exp. Date for verification. I gave him the info and he said ok we will get this out today for you. I asked if I will get confirmation was told yes within an hour. The next day, still no confirmation, I called them and asked to speak to a Manager. I asked why is it taking so long to get a part that you had in stock? He took my info and placed me on hold. He came back and said we had shipped your item a few hours a go. I asked him why I didn't get a receipt or confirmation, he blamed it on his system. The guy showed no sign of remorse, just told me I will be receiving it in a few days. He gave me a tracking number, when I tracked it after the phone call, It stated that the label was created not yet en route. First time using these guys and last time.
An item was incorrectly sized by the manufacturer. JP and the manufacturer worked to correct the issue.
Corrected a seat issue , helped correct a problem .
Frequent shopper at JP
My go to shop
Bought the Stockton roller seat with tool drawer. Rolls great, has a padded seat & a nice slide out drawer to stash tools in. Great for working on the bike.
Great customer service and fast shipping.
Hard to find parts were not so hard to find here. I'll definitely use J&P again.
Very good experience, good people to deal with and new there job
Help me out get the size
Looks like a good company
What I heard about them
Fast and easy to find what you are looking for. The processing was quick. The shipping was slow due to a third party warehouse shipping through snail mail. The pegs look great on the bike.
Easy to find what you are looking for.
Best deals around
Product is good, delivery time takes forever it seems.
Been around for a long time
I have used it before and it works
Easy ordering process. Fast shipping! Product arrived in a timely manner and was packed safely.
I am an rpm member and get the discounts
Recommended by many.
This is perfect.not too loud but still sounds great!
Quick easy fast went very simple with no problems thank you.
Need new tire
Have ordered same before
Used jp in past returning customer as always didn't disappoint.
Good history of orders
Good product
Did not receive stickers, isn't that what helps this world happen?
Super awesome service, fast shipping, accurate descriptions.
My go to. Can always find what im looking for in stock
Avon has the best grips for my shadow
You guys shipping sucks. You want me to pay for two day shipping. Products still dont get to me in two days! Do better jp cycles or dennis kirk will be getting my business!
No one else had the product or would of bought thru them.
To get my motorcycle running again... Duh
We see that you opted for free shipping and not expedited. If an item shows a lead time to ship please be advised Choosing expedited will not eliminate the lead time. Lead times are estimated time before we will be able to ship the item. I hope this helps clear up any confusion.
I have heard about this helmet but when I got it and tried it on, expectations raised and were fulfilled.
Great helmet.
Have purchased from the site before and because of the variety of products offered.
Type of product and price.
Not Rossi, but what I needed, sent quickly, with free shipping and not Amazon. What else could I want?
They've been around quite a while. The product I needed was free shipping.
I chose this to repair a mistake I made while cleaning my tank originally. It's not a direction I wanted to go, but since it was necessary, JP offered what I was looking for and what was recommended to me.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.