• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8786

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,234
Neutral
316
Negative
244

Instant Feedback

35,775 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,331)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user marionj119
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Received in excellent condition and exactly what I ordered

Quality
Thumbnail of user wadeb167
2 reviews
0 helpful votes
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March 26th, 2024
Verified purchase

First time customer. Received in a fast timely manner.

Reason I chose this business:

They had the product we needed.

Reason I chose this product:

Great quality at a great price

Quality
Thumbnail of user carla502
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Quick and easy plus checked fit for my Harley
Outstanding

Quality
Thumbnail of user bradh539
1 review
0 helpful votes
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May 5th, 2022

They offer Next Day Air for a fee on their site, but have no intention of shipping that way because the prices are too low for it. Then they create a label saying it is shipped but it really hasn't. THEN, they ship it UPS Ground and say they will refund the shipping. Shipping was FREE unless I paid for next day! It is a TOTAL SCAM!

Shipping
Thumbnail of user terryb530
2 reviews
0 helpful votes
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March 25th, 2024
Verified purchase

Upset because I didn't receive bearings I needed for my ride

Quality
Thumbnail of user terryj935
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Great seller! My go to for my antique bike parts! Shipping is always on time too!

Reason I chose this business:

Many purchases from this seller!

Quality
Thumbnail of user allenc587
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

I have purchased from J&P Cycles several times, and always have received my order. No problems.

Quality
Thumbnail of user roberts10247
2 reviews
0 helpful votes
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March 26th, 2024
Verified purchase

You had I wanted. Great experience as always

Thank you,

Reason I chose this business:

I have used before

Thumbnail of user anitas933
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Perfect. Easy to order and quick to receive the product

Reason I chose this business:

They have never let me down

Reason I chose this product:

It's exactly what I needed

Quality
Thumbnail of user eds1231
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Great experience. Great company. Very easy to do business with.

Quality
Thumbnail of user robertb9778
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Nice to be able to shop by vehicle and have things separated by category.

Reason I chose this business:

Trusted used them for everything on my bike

Reason I chose this product:

To get my bike running again after a broken belt

Quality
Thumbnail of user dalem781
2 reviews
0 helpful votes
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February 29th, 2024
Verified purchase
• Updated review

Found what I needed and for a good price. Parts for older bikes are getting harder to find. Thanks!

Reason I chose this business:

Had what I needed in stock

Reason I chose this product:

They are the parts I need to get back on the road

Quality
What i needed at a great price
October 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Have what i need

Thumbnail of user richards4679
3 reviews
0 helpful votes
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March 26th, 2024
Verified purchase

Very good prices and quick turnaround and shipping

Quality
Thumbnail of user dannya316
2 reviews
0 helpful votes
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March 25th, 2024
Verified purchase

No problems at all order was easy and delivery was on time

Quality
Thumbnail of user philipn308
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Very professional service and the online screen was very easy to use

Reason I chose this business:

Been dealing with them for years.

Reason I chose this product:

Vance & Hines products are the only one I’ll ever use on my bikes

Quality
Thumbnail of user reyrojoy
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

It was good, staff was very helpful and pleasant. Very accommodating. Overall experience with J & P Cycles was, item was also of very high quality. FedEx dropped the ball which was surprising.

Reason I chose this business:

Best price and support structure.

Service
Quality
Thumbnail of user gc467
2 reviews
0 helpful votes
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March 25th, 2024
Verified purchase

Finding parts was easy, check out was easy, and Shipping was fast. 💯 satisfied.

Quality
Thumbnail of user fredm799
1 review
0 helpful votes
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March 25th, 2024
Verified purchase

Very good oil filter. Good price, and received it very quickly!

Reason I chose this business:

Good quality, good price Good product.

Reason I chose this product:

I've always have gotten good products from JP cycles

Quality
Thumbnail of user kellyk654
2 reviews
0 helpful votes
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March 26th, 2024
Verified purchase

Everything I had good price good shipping everything good

Reason I chose this business:

They had what I needed

Reason I chose this product:

I needed them

Thumbnail of user timothyb1831
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

Easy to browse and get what I wanted and they were good quality

Quality
Thumbnail of user bobbyp246
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Everything my harley needs and more. Exact fit parts

Service
Quality
Thumbnail of user raule61
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Try expeditions, tracking parts easy. No issues.Ah all on time.

Reason I chose this business:

Got the parts needed

Reason I chose this product:

In stock, good service, able to call on the phone and get advice.

Service
Quality
Thumbnail of user alans1600
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

JP Cycles is well priced, very prompt, and easy to order.

Quality
Thumbnail of user danielq489
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Great online place shop very easy to navigate website

Quality
Thumbnail of user russellk412
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Everything was delivered on time and packaged very well. Products were as expected

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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