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J&P Cycles has a rating of 4.7 stars from 9,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,775 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Easy fast ordering and check out so simple a monkey could do it
Ordered a replacement part for a bike I have
Shipping Took a little longer than I thought it would
They had what I needed
It was for my bike
Great product, affordable price, and fast shipping.
They respect veterans and first responders.
It had good reviews and the price was right.
Good price, good part and quick shipping. They appreciate our military and first responders. I'll keep shopping here and at their sister stores.
Trust and good price
I saw it highly recommended by a social media influencer.
Online purchase was shipped fast and just as described
Past customer
Needed for current build
I purchased something in January 2021 from jp cycles I called the next day and cancelled it today May 2021 they took the money out of my bank account I called them to tell them it was cancelled he said there is no record and there's nothing he can do and it is my fault I said there was nothing I could do about his employee not putting a note on the file that it was cancelled and he still said there was nothing he can do. What little money I had in my account is now gone it is also -$900 he would not help me in anyway and told me it was my fault but now I do not want something when it is not convenient I had this cancelled months ago
Tip for consumers:
Don’t waste your breathe they are rude and not helpful at all. They blame everything on you
Products used:
Motorcycle seat that I cancelled
This is the only way to repair a tubeless mc tire and trust it not to fail.
Have a great choice of parts and accessories for most bikes, fair prices and delivery when promised
Best variety of parts
Got a new bike and wanted specific foot pegs
Easy to order. Super fast shipping. A great place to shop
Past experience
Needed tires for my motorcycle.
The Fitment tolerances were too loose for me to use. I will return the part.
They are and have always been great to deal with.
Great place to do business with!
I thought that this manufacturer made high quality parts. I was wrong. Sorry guys.
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I visit J&P Cycle every time i go to Florida,I love this store and every time i need a part i order on line with them. Thanks for everything happy holidays.
They still charged me the full shipping rate but sent my order through UPS to USPS transfer that sat for three days with no option to pick up. I miss the old JP cycle. I will not use them again.
Products used:
Caliper kit and kickstand spring
A lot of stuff to chose…. Most are helpful for building a bike …
For hard to find parts ….
Those digital oil dip sticks are not that reliable.so replace with dial dip stick. Doesn’t require battery
Great… it was my first purchase as a new bike owner! I was a little disappointed to see that I have to pay for the shipping of a return after spending $1600 though.
My boyfriend loves it.
It’s what I wanted and needed
I've use JP cycle a few times and overall I like them but this last thing I bought was a 30 tooth transmission Pully they sent me a 34 tooth my complaint is this they try to buy you off the $25 gift card if you were on any kind of timeframe with repairing your bike and was waiting to go on a ride and you had to do a return that's where you going to get screwed I ordered my part February 27 got it March 3 Sent it back to them March 4 and according to the tracking they won't even get my part back to them until March 9 then who knows when I'm gonna get it I'm just glad I have nothing big planned it shouldn't take two weeks to get the part you're looking for that's all
The pricing was very competitive and shipping was quick. Everything was as described
Very efficient ordering process and was very quick shipping.
Because they always have what I need.
Because I needed the parts to make my bike better and a better representation of the bike I would like to ride.
Quick and good.easy to find product.done great in getting them to me
A friend told me about it
For ape hangers
Got my item they fit perfect no I can get my bike together
Best prices quality items
Needed for my Harley
I love my purchase. And cant wait to finally put my bike to gether when i get all of my parts im am a first time builder.
Parts seem to be decently priced.
Building my first Harley from scratch
Everything I've ever bought from JP cycle has been as described. I will continue to shop from JP cycle for any further products.
I did my RPM renewal on line. Very easy and well worth if you buy parts
Great service and pricing
RPM renewal
I buy and sell bikes in Tucson and have for the last five years. Most of the time I need tires exhaust systems or anything else that I need I reach out to JP cycles as an RPM member.
Thanks, Bob in Tucson
Quality well-known parts great service fast shipping
Well-known brand-name
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for the feedback. We apologize you were not satisfied with your shopping experience. We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at customerservice@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.