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J&P Cycles has a rating of 4.7 stars from 9,329 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,775 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Fast delivery simple part exact fit no hassles :). even a cave man can do it
Fixing my bike
Wouldn't let me fill in update information on me since marriage
Fixing my bike
Great prices and products, fast shipping, quality product.
Order process was quick and easy. Items shipped rapidly.
Easy to use the platform
Replace existing part
Smooth & easy transaction. Received what I needed. Good job 👍🏻
Packages have not been opened they are birthday gifts so we don;t know yet
Good service
Hoping they will work on Tri-glide
Good company had what I wanted just need better weather to put on my bike
A suggestion from a family member
Match what I have on my bike
Great, slip-ons showed up packaged very well. Good instructions.
Right place/ right time when I was in the market for what I was looking for.
Many parts ordered, never any issues, very prompt shipping. Tracking info always available.
Previous purchases
They were in stock and available
J&P has such a vast inventory, you can find just about anything you need. It's way easier on this site, than surfing individual sites. Just so convenient!
The huge selection.From general to the more specific.
These fit into that project I am working on!
I will never buy anything from JP Cycles again. I ordered a pair of winter gloves from them. I received a package maybe five days later. Inside was an invoice with the gloves as the stated item. But no gloves. Instead they sent me some kind of turn signal kit. I called customer service. They apologized and emailed me a return label and said they would ship the gloves. I returned the turn signal kit and more than two weeks went by. No gloves. I called customer service again and couldn't get through. I emailed them and no response. A few days after that I get through to customer service and explain the situation. She sees that the order has not been shipped and next day airs it to me. This was Sunday so I got the gloves on Tuesday. When I opened the package the gloves still had the anti-theft device that retail stores use on clothing. The kind you need a special key to get over. Absolutely rediculous. It took a little over a month to get the gloves. I have had much better experiences with revzilla and will go there from now on
Tip for consumers:
Go to Revzilla.
Products used:
Winter gloves.
J&P always comes thru. From the smallest item to the biggest. Fast shipping and great service.
Always a great experience shopping at J&P online. I can find the best prices for what I'm looking for.
Used before, great service
Great and Reasonable prices for members with perks, cash back, topped with two day shipping
Rewards are awesome cash back and all
Just what I wanted!
Website was easy to use and the parts fit perfect. Seems to be good quality.
As usual seamless no-problem deal. I was contacted when this item was back in stock.
Straight forward,easy to order and pay with fast shipping. Reliable source always.
Good upgrade for my Evo engined FL.
I placed the order and when I check the confirmation that added Rush shipping charges and Aria build my card I called immediately to get that corrected and they said they didn't wasn't certain I could get it corrected in time the next day I got an email that my item is shipped I will never use their services again I suggest finding somewhere else
Fast shipping, lightweight exhaust for scout bobber. Fitment was a struggle initially and took some elbow grease, but works.
Great selection of parts
Power potential, styling and weight reduction
I paid to ship items I ordered back to them because it was missing parts. They couldn't send me a shipping label cause it's being shipped out of Hawaii. ( from chat rep) So I paid the shipping. Shipped it out May 25 UPS tracking notification delivered to J & P Cycle on June 2. Customer service manager said it was never received and it's June 18. Lie! When I spoke to the manager he lied about everything and questions me how do they know if I really did put the items in the box. What kind of company says that to a customer. My answer " ask the employee who opened the box" The customer service manager is a con artist tried to keep my refund from me. Never ordering from J & P Cycle AGAIN! Find a honest company that respects its customers, don't order from this company. On their website customer service is a top priority. THAT DEPARTMENT NEEDS IMPROVEMENT BOSSES! Customer service manager didn't want to help me because it's a Friday night and it's late on June 18. (Exactly how he said it to me) I did send them an email that morning but they don't respond, so I had to go onto the online service chat to get help and it was later on in the day. I had to track down any help. Again top customer service is a false. Best way to get answers is on the chat line. Don't you think as a customer I've been waiting long enough for my refund! I would like to say the managers name but I'll just leave his initials DR.
Products used:
Air filter
Handle bar grips
I like j.p cycle.e
Always has what i need and great prices as well...
Great prices and easy to use website
Tuning up my bike before the season officially begins
Always good, I still have a old catalog, always like checking out the goods in the book,but of course I check out the stuff on line for the new things I might need
Excellent
Returning customer
I needed it
It was quick and easy to look for what I was after. The only issue i had was the carrier let the item sit for a entire day 20 miles down the road for me…before they sent it..
They have a location close to me.
Easy shopping. Easy to find the right part needed for my application and delivery was on time.
Previous experience
Good reviews and price
No much fuss, easy to do what I wanted and you had it. Simple. As it should be
Been using J&P for quite awhile
Replacing swing arm on my 71 Superglide
Want to set it up for disc brakes
I love JP cycles. I'm always satisfied with the quality and price. Plus it always comes on time!
They have good quality items at a fair price.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
