• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,329 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8784

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,232
Neutral
316
Negative
244

Instant Feedback

35,775 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,329)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user daleb855
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

The goggles looked great and the discription said that they would fit over my prescription glasses so I bought them. When I received them I immediatetly tried them on as I really wanted to go riding but low and behold they came nowhere close to even going on over my glasses. Alas I am still not riding my bike. Don't ever buy these for OTG Goggles, you'll be very disappointed.

They wanted just under $10 to print out a return label and I would still have to ship it back myself. I chose to send it myself and it was way under the $10 they wanted.

Reason I chose this business:

I've bought from them in the past and was happy.

Reason I chose this product:

The description sounded like it was just what I needed.

Service
Quality
Thumbnail of user renep201
2 reviews
0 helpful votes
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September 4th, 2024
Verified purchase

Got good product and it came quickly enough. I like the product lines and specialization.

Quality
Thumbnail of user joshh717
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Easy to find what I was looking for and the chat opinion was very helpful.

Service
Quality
Thumbnail of user mehril
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I believe there was a system glitch or something when I was trying to order my tire. The one that arrived is not the one that we needed

Service
Quality
Thumbnail of user arthura435
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Paint chipped right away.i was not very satisfied. Also…This 50 character thing is very annoying.

Lady sounded like she was being bothered.

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Thumbnail of user mannys82
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

J&P is great and always there to answer questions and delivery is on time.

Reason I chose this business:

They have after market parts I can’t get for my 50 year old bike

Reason I chose this product:

Because I needed it and you had it

Quality
Thumbnail of user dakotaw219
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Parts came very quickly and the communication was top notch! Will shop again!

Reason I chose this business:

Vintage Harley has hard to find parts

Reason I chose this product:

Worked for my vintage Harley

Quality
Thumbnail of user williami852
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I needed a replacement and they had it stocked. Pretty straightforward and appreciate it.

Quality
Thumbnail of user steveb3644
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Sweet looking hand guards. Easy to install and nice looking

Reason I chose this business:

I like jp good price

Quality
Thumbnail of user troyw465
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Very pleased with the product, ease of use. Cost was affordable!

Reason I chose this business:

Ease of use

Reason I chose this product:

An led light went out requiring it to be replaced

Quality
Thumbnail of user joshuad977
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Avery than works great no problem with it would recommend j&p cycles too other people

Reason I chose this business:

They had what I needed

Quality
Thumbnail of user michals108
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Love these mirrors. They are a great size and give me a clear vision instead of "objects are closer than they appear". Nice and wide and the style matches my 01 Honda Aero nicely! Great purchase and well worth it.

Reason I chose this business:

Referral from a friend.

Reason I chose this product:

Good reviews and liked the look.

Quality
Thumbnail of user larsc28
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Parts we as ordered and arrived within two days with no delays

Reason I chose this business:

Online and the parts were all high quality

Reason I chose this product:

Needed belt and gaskets.

Quality
Thumbnail of user bobbyj258
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

The items arrived quickly and as described. I'll continue to shop with J&P.

Reason I chose this business:

I have used J&P parts on other motorcycles I have owned.

Reason I chose this product:

I chose my products to upgrade my KLR 650 Bike.

Quality
Thumbnail of user michaelz1514
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Long time customer and always impressed with quality of parts.

Reason I chose this product:

Needed for a bike I'm repairing for a friend.

Quality
Thumbnail of user keithb1634
2 reviews
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

Nice fit. Recommend everyone to have one for emergency. I almost ran out once

Reason I chose this product:

Almost ran out of gas

Quality
Was so easy to find what I was looking for
March 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Military discounts

Reason I chose this product:

Took my tour pack off and needed a new license plate holder

Thumbnail of user martyp130
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

My experience was great the part I ordered was easy to locate and order

Reason I chose this business:

Its my go to vendor for HD parts

Reason I chose this product:

Because it fit my needs

Quality
Thumbnail of user amsello
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I ordered tires and they were delivered within a week! New tires with great thread and exact size. I recommend J&P

Quality
Thumbnail of user scotta1603
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I have a 1993 Harley Davison Heritage classic,now I'm up dating with age now. Still have no problem finding parts. Thank you very much J & P Cycles.

Quality
Thumbnail of user josephc4438
1 review
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

Real easy to buy online here and you get what you buy. Quality parts and service

Reason I chose this business:

I know I’ll get what I pay for

Reason I chose this product:

I wanted them

Quality
Great like how you can check fitment
January 9th, 2024
Verified site experience
• Previous review
Thumbnail of user franciscojg
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Everything great, but i misplaced the gasket to the fender light assembly.

Reason I chose this business:

Always have

Reason I chose this product:

New motorcycle I'm working on

Quality
Thumbnail of user harolda317
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Great service as usual with superfast shipping and a great price!

Reason I chose this business:

Pricing was the best and always have the product I’m looking for

Reason I chose this product:

It was a hard to find bracket JP cycles always have the things I need

Quality
Thumbnail of user davids12256
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Great inventory of parts for old Harley's. I consistently find what I need at a very good price.

Reason I chose this business:

Used J&P Cycles many times over my years of riding.

Reason I chose this product:

Quality, availability and fair pricing.

Quality
Quick and easy
June 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Past custome

Reason I chose this product:

They fit the bill

One stop shop for vintage Harley's.!
June 6th, 2024
Verified purchase
• Previous review

J&P Cycles has been my go-too source for vintage Harley parts since the late 90s. Their inventory is amazing and their catalog system makes it easy to locate specific components, no matter how small.

Reason I chose this business:

Best service and inventory for vintage harley rebuilds and overhauls.

Reason I chose this product:

Price and availability plus free shipping,

Quality
Thumbnail of user timothys1693
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

Had the shocks I wanted, easy checkout.
Arived on time,and installed no problem.
My 1800R VTX is happy!

Reason I chose this business:

Have bought parts and a accessories with J&P for years.

Reason I chose this product:

Shocks are leaking time to replace. At a good price.

Quality
Easy to use never a problem
September 25th, 2024
Verified site experience
• Previous review
Having a VTX1800R that previous owner did many upgrades,...
October 19th, 2023
Verified site experience
• Previous review

Having a VTX1800R that previous owner did many upgrades, I never really sure if what I order will fit. I have had to return an item and there were no difficulties in that process. My go to store from now on.
Trying again with the Barrons Crash bars.

Reason I chose this business:

They Have highway bars that Fit my 04 1800R VTX with forward foot controls.
Barrons Highway Bars. Lets hope they fit.

Thumbnail of user armandoc284
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I bought a speed meter from JC cycle. I was told that it fits my bike 2021 Harley Davidson according to My computer online when I install my speed meter my check engine light came on didn't know what was the problem because they will fit my bike, I took it to the Harley Davidson to check the check engine light. I was told that this was aftermarket speed meter that the computer is not according to the motorcycle so I spoke to a representative so I called the companykoso And spoke to a technician, they explained to me that because I have to my bike because I have changed the muffler system that the tune is interfering with the new speed meter that I have a choice either take the tune out of your bike then the gauge will work. Oh stay with the tune and live with the check engine light on. I live with my check engine light on. I will never know if anything else is wrong on my bike, so I decided to keep the gauge but I like to express myself to tell the company few details about the gauge. What do you have on your bike and tell me if it worked I spent over $400 with this Prada I'm not looking to send it back, but the word it should be any detail that this gate would not work if you have these kind of items in your bike which I didn't know so maybe I'm thinking about going to Harley Davidson and buying Harley Davidson Prada what would take off my check engine light is so sad it wasn't there to know so next time when I buy something from JC cycle, I'm gonna ask the questions before I buy it because the online computer say if it's my bike but now I'm stuck with this problem

The customer service was good to inform me some details about this digital meter also gave me telephone number directly to the company who makes the meter lodo And that is when I find out when the technician told me that my problems with my meter because my bike is tuned to take the tomb off. It will take the check Engine light

Reason I chose this business:

I had tried to buy the speed meter from all places CC riders Harley Davidson also eBay I bought one from eBay a speed meter. It was doing the same check engine light as the one I bought from JC cycle so I decided to do my homework and call the company direct and how they explain to me about this Prada never again

Reason I chose this product:

I have a Harley Davidson 2021 sportster 883. I was looking to change a lot of stuff for my bike. One of the last thing that I wanted to do is change my speed meter to Digital The old speed meter from the Harley Davidson when I bought it it did not show me any gearshift or tie or mileage on it. I had to stop and programming to see how much I had done. That’s why I choose a digital one, but I didn’t know I was going through this with this issue.

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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