• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,329 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8784

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,232
Neutral
316
Negative
244

Instant Feedback

35,775 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,329)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user davet1256
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I tried another site looking for these parts. They were back ordered. J&P had them and shipped right away.

Reason I chose this business:

Revzilla, Cycle Gear, J&P Cycle ownership connection

Reason I chose this product:

Fit my bike and were priced fairly

Quality
Thumbnail of user patrickm2878
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Order processed and shipped out same day. Impressed with the buying experience and will be back for sure! Thank you

Reason I chose this business:

Selection and availability

Reason I chose this product:

Best tuner for my application.

Quality
Thumbnail of user murphyb36
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Thank you! I received the product that I wanted,and it exceeded my expectations.

Quality
Thumbnail of user darrylk99
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

I needed a stator for my harley. The last one fried itself in a year. This time I went with a recommended brand. It was twice the price so I hope it's worth it.

Reason I chose this business:

Hopefully a better quality product than a previous one.

Reason I chose this product:

Old stator is bad, need a new one

Quality
Thumbnail of user sarak866
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Great no issues. Delivery sooner than expected. Will shop again

Quality
Thumbnail of user maryt3126
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Easy to use and place an order. Thanks Reasonable delivery time

Reason I chose this business:

First found on search.

Reason I chose this product:

It fits the bike.

Quality
Thumbnail of user chrisj1813
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Ordered new shocks for Sportster 48 and arrived on time in less than a week excellence experience

Reason I chose this business:

Great price, value and ease of purchase

Reason I chose this product:

Meet specs for particular needs for motorcycle

Quality
Thumbnail of user michaelf5494
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Had a motorcycle tire that was defective tread design from michelin.

Reason I chose this business:

Done business with them for years

Reason I chose this product:

Needed tire

Quality
Thumbnail of user andrewg2275
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase
• Updated review

Good overall experience. They are always helpful to find the right parts

Quality
Almost always have the parts I need
July 10th, 2024
Verified site experience
• Previous review
Thumbnail of user steveng2245
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

It was easy ordering the right battery for my motorcycle. There's plenty to choose from.

Reason I chose this business:

Simple and secure

Reason I chose this product:

Good reviews

Quality
Thumbnail of user dennisb1885
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Not great! Really cheap made back pad. I will see how long it last.

Reason I chose this business:

Thought it would be better than it was!

Reason I chose this product:

Looked pretty good by the pictures. But no!

Quality
Thumbnail of user terryr1344
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Good selection of products. Great service. Website easy to use.

Reason I chose this business:

Product selection

Quality
Thumbnail of user chrisa2384
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Kind understanding person who I spoke to and helped me with my problem

Service
Quality
Thumbnail of user edwardl1210
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Fantastic. Perfect fit. Very happy and satisfied 👍👍

Reason I chose this business:

Best store to buy anything for my motorcycle. Pleasant and Awesome customer service. Never a problem. Awesome prices 👍👍

Reason I chose this product:

Like the rating it had and warranty!

Quality
Thumbnail of user kyled612
1 review
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

Thanks great service and product selection! Appreciate it.

Reason I chose this business:

Great service

Reason I chose this product:

Needed a taller w.s

Quality
Thanks for great parts and service
June 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Local and fast delivery

Reason I chose this product:

Quality parts

Thumbnail of user williamp4043
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

All is good. I have no complaints. Thank you for your time. I'm very pleased.

Reason I chose this business:

I have no complaints
Thank you. I'm pleased.

Quality
Thumbnail of user rickm1308
1 review
0 helpful votes
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September 4th, 2024
Verified purchase
• Updated review

Well taken care of and good product. Not long wait for delivery.

Reason I chose this business:

Have used before

Reason I chose this product:

Close to stock

Quality
All good.thanks
May 25th, 2024
Verified site experience
• Previous review
Thumbnail of user anthonyb3004
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Great website to find anything you're looking for. Whatever you need they'll just about have it.

Quality
Thumbnail of user davidd6350
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Excellent experience so far. Have not done the install yet.

Thumbnail of user zachr261
2 reviews
0 helpful votes
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August 24th, 2024
Verified purchase

The order shipped promptly, and none of the contents were damaged upon receipt. Very satisfied.

Reason I chose this business:

Never had a bad experience with y’all.

Reason I chose this product:

I needed what was in my order. (10K service soon)

Quality
Thumbnail of user ajg95
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Endless things to purchase for my bike on the site. So far just some light bulb upgrades and it was easy to do so and items were as described.

Reason I chose this business:

Google search and the site came up

Reason I chose this product:

Auxiliary bulb went out and thought I’d just switch to some led bulbs all at once

Quality
Thumbnail of user ac1186
2 reviews
0 helpful votes
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September 2nd, 2024
Verified purchase

I ordered them. They got shipped. I received them quickly. What else is there to say?

Reason I chose this business:

Good prices

Reason I chose this product:

I needed them

Quality
Thumbnail of user shawnb1078
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I got the parts that I ordered.
I added "50 characters" as required.

I was told hat the choke cable relocation bracket only fits CV carbs, so I ordered from another source for my Mikuni carb. I later discovered that there is an option at checkout to choose CV or Mikuni carb.

Reason I chose this business:

I needed parts from a trustworthy source

Reason I chose this product:

I needed the parts and these were the parts available

Service
Quality
Thumbnail of user garys3413
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Grant it I haven't installed my headers yet due to awaiting other Harley specific parts on back order. But what I've heard of item in question I feel I got a great product and hope to enjoy.

Reason I chose this business:

Availability and when asked any questions in chat immediate was happy with responses.

Reason I chose this product:

Word of mouth and former experiences

Quality
Thumbnail of user lennygp
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Beats those other guys any day of the week. Great prices and no "rainbows and unicorns"

Reason I chose this business:

Had what I needed, price was right, and free shipping

Reason I chose this product:

Brand first, then application then price

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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