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J&P Cycles has a rating of 4.7 stars from 9,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,775 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Grant it I haven't installed my headers yet due to awaiting other Harley specific parts on back order. But what I've heard of item in question I feel I got a great product and hope to enjoy.
Availability and when asked any questions in chat immediate was happy with responses.
Word of mouth and former experiences
Shipping is a little expensive. Product doesn't take long to get where it's going. But again, I know the cost of everything is up, but shipping is a little steep. But I'm satisfied!
The tires I ordered were perfect. It fit perfect on my scooter
They had the tires I needed.
7.99 for ground delivery. It took 12 days for a set of wheel bearings.
Normally, have what I need.
Not always the least expensive; but always the most responsive
Good past service
Only ones to fit my 2005 FLHTCUI w/o mods to wiring
Worst customer service ever. Product was guaranteed to ship within 48 hours. Ordered on a Monday. Shipped a week later.
When I called, I was told "It was already shipped""
It never shipped, they simply generated a label. Then it sat in the warehouse for a week.
Zero help offered, zero anything.
Worst customer service ever. Product was guaranteed to ship within 48 hours. Ordered on a Monday. Shipped a week later.
When I called, I was told "It was already shipped""
It never shipped, they simply generated a label. Then it sat in the warehouse for a week.
Zero help offered, zero anything.
Price and fitment to my motorcycle
Our Honda Valkyrie has Corbin seats. We found them to be too hard and uncomfortable. The Air Hawk seat cushions have proven to be the perfect solution.
2006 Dyna Wide Glide. I ordered the kit, it came in faster then they had thought. It was supposed to take a week, it only took 4 days. Product came packaged well and with everything required to install. I would recommend this to anyone. It looks great on my bike and functional of course.
Because S&S need i say more.
Quick and easy no fuss no muss got it done with out any problem nice
Was looking for a certain part and J&P we're the only ones that had it, freaking awesome!
Had what I needed
Exactly what I needed
Pleasure doing business with you. I'll definitely be returning
Needed parts
Recommended
J&P is always easy to deal with, my go-to source for bike stuff.
Past experience. I've been using J&P for 33 years.
Needed new plug wires.
Good vender
Old one leaks
I don't like doing reviews and I don't like telling about my experience however I ordered my part and I received it.
Aways a great experience, service is on point and as always no issues. I couldn't be happierwith my purchase.
Bill
I really liked the helmet. Went to order it was out of stock due to size. Within two weeks I received an email back in stock. Ordered. Great helmet very happy
Liked the features..
I have placed two orders and everything I ordered was shipped within 24 hours and I had it within two days.
Fast friendly and very good listener. Fixed my issue fast.
Best prices around and they offer a military discount.
The products were what I needed to make me bike the way I wanted.
The best site I have ordered from. Fast shipping. Friendly customer service and very knowledgeable.
Cheapest prices around.
Needed this extender to be able to install my 12 inch bars on my 23 street glide st.
I find it is getting harder to find parts to fit my Evo and JP still support owners with parts that fit properly.
Had what I needed
Features and compatibility
Pretty simple good service fast shipping, didn't expect it to come that fast. Very satisfied
Products I purchased worked great on my Road King. I only struggled to track the shipment and I was out of town when arrived.
To buy products and parts at a local store has become impossible. Prices are too high and rarely available.
To replace broken or missing parts on my motorcycle.
Great service and quality products. Professional service with great follow up.
Large selection of quality products. Great service and follow up.
Necessary and variety.
Parts were correct and delivered within a week! Definitely will use this company again and recommend to friends/family.
Parts worked out just like they were supposed to, no need to modify anything!
Ordered seat from Harley Davidson's and mounting bracket was not included (witch I find to be pretty stupid) so ordered it from J&P!
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue