• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8786

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,234
Neutral
316
Negative
244

Instant Feedback

35,775 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,331)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user amyb3260
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

The best experience a customer could have! Would definitely come back again!

Reason I chose this business:

Found online

Reason I chose this product:

Needed them

Quality
Thumbnail of user nicholash921
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

My 70 FLH is coming together thanks to this site! Every part comes carefully packaged and fits as suggested. It's hard to find parts for my bike!

Quality
Thumbnail of user jong549
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

Fast shipping on quality items. Will do business with them again.

Quality
Good deal
December 25th, 2023
Verified site experience
• Previous review
Thumbnail of user raymondc992
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Easy to find the right part and absolutely no issues... My "go-to" for parts!

Reason I chose this business:

Past great service...

Reason I chose this product:

The old one broke and I needed it fixed ASAP...

Quality
Thumbnail of user ronniem329
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Great product fast shipping will order from them again……….

Quality
Thumbnail of user frankj1067
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Ordered seat from Harley Davidson's and mounting bracket was not included (witch I find to be pretty stupid) so ordered it from J&P!

Quality
Thumbnail of user johnnyc670
1 review
0 helpful votes
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August 5th, 2024
Verified purchase
• Updated review

Eazy to navigate your website and good choice of parts. The shipping was faster than expected. Thank you.

Reason I chose this business:

Ive ordered from J&P before.

Reason I chose this product:

Needed new parts for my Softail.

Quality
Eazy to navigate your website and good choice of parts
July 22nd, 2024
Verified site experience
• Previous review
Thumbnail of user guyd204
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

The experience was just awesome thank you it was on time and professional

Reason I chose this business:

Because I always get just what I order in a fast time and they always seem to have what I need

Reason I chose this product:

Because the go great products

Quality
Thumbnail of user mikea2795
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I've always heard good things about this company. My father n law has used J&V Cycles for years. I am a new bike owner and I have to say my first experience was great. I'd use this company again and again.

Quality
Thumbnail of user tomm2831
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Needed a smaller cheek pad for my Shoei helmet and J&P had it in stock. I received it quickly as well.

Reason I chose this business:

Good in stock selection.

Quality
Thumbnail of user lelands90
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Distributor and process was awesome, used them many times always seem to have what I needed.
The product was good, however it did have a minor quality control issue (manufacturers)
Fortunately I was able to remedy it myself, so I didn't have to send it back and wait for another.

Reason I chose this business:

Never let me down with availability.

Reason I chose this product:

Custom needs.

Quality
Thumbnail of user christopherm3309
2 reviews
0 helpful votes
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August 30th, 2024
Verified purchase

Thanks for keeping quality tires in stock as much as possible.

Reason I chose this business:

A legit business

Reason I chose this product:

Tire stock is always limited…

Quality
Thumbnail of user scotth2928
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Received my rainpants a day before I headed out on a multi-week ride from NJ to Florida. Rode through heavy rains first 3 days and stayed dry. Its a wonderful feeling to have a good set of rain gear to put on when storms hit. Doing business with J&P Cycle was quick and easy - and their descriptions and customer ratings were spot on.

Reason I chose this business:

Trust in their products

Reason I chose this product:

Silly question - because I wanted to stay dry when driving in the rain... Actually, their descriptions and customer feedback/reviews helped me choose the product I needed.

Quality
Thumbnail of user timothyg1230
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

I have been ordering from j&p for over 20 years. I have never had a problem with any orders and they usually have everything I need.

Reason I chose this business:

They have competitive prices and alot of times what I'm needing will be on sale.

Reason I chose this product:

I have had good results with them in the past.

Quality
Thumbnail of user sonnyw34
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Sales person was very good and helpful. Thanks for being so helpful.

Reason I chose this business:

Products.Great stuff good quality.

Quality
Thumbnail of user keithw1377
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Service was quick. However the foot on the jiffy stand was at a sharper angle than the OEM, it hit the primary and rattled which would have caused wear to both parts. A quick fix was a worm gear clamp around the frame tube for the rubber bumper to come against as a spacer.

Reason I chose this business:

Reputation and selection

Reason I chose this product:

Price, availability and quality.

Quality
Thumbnail of user robertd5204
1 review
0 helpful votes
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August 29th, 2024
Verified purchase
• Updated review

I like your products sometimes just can't wait so I buy elsewhere

Reason I chose this business:

You have them in stock ship right away

Reason I chose this product:

Get them this week

Quality
You have the product
May 24th, 2024
Verified site experience
• Previous review

You have the product. Your cataloging

Reason I chose this business:

Have in stock

Reason I chose this product:

Have parts ready to ship now

Needed parts
December 8th, 2023
Verified site experience
• Previous review
You need more inventory your were out of some product
December 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Used you in the past

Thumbnail of user kimberleyt75
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

It was Exactly what I ordered. It was on time and they kept me updated

Reason I chose this product:

For my bike.

Quality
Thumbnail of user jamesk2057
2 reviews
0 helpful votes
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September 1st, 2024
Verified purchase

Easy, fast, browsing according to my saved vehicle on the site made it even easier

Reason I chose this business:

Convenience

Reason I chose this product:

I need them

Quality
Thumbnail of user seanb1199
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Very happy with my purchase and I will buy from you in the future thanks everyone

Reason I chose this business:

I have had J&P cycles catalog's for years

Reason I chose this product:

I needed it

Quality
Thumbnail of user chrisr2701
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Easy order, quick shipping, good product, no issues. Thank you.

Quality
Thumbnail of user jacke668
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Great fit looks good on my Vintage Yamaha 360 this like the one that came with when it was new

Great

Reason I chose this business:

Have 7 bikes J&P is the greatest

Service
Quality
Thumbnail of user deborahk1714
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Excellent speedy delivery. Highly recommend for all your needs

Quality
Thumbnail of user derickd47
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Great service easy to use site had my fuel caps 2 days after I ordered

Reason I chose this business:

Google shows had everything in stock

Quality
Thumbnail of user kylef490
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

They had exactly what I was looking for at an affordable price

Reason I chose this business:

Referred by friends

Reason I chose this product:

Product was American made and wanted a quality part so I can re rest assured the repair will be done right the first time.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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