• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8794

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,242
Neutral
316
Negative
244

Instant Feedback

35,779 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,339)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user denniss1911
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Easy to shop and fast delivery. Easy to get exact fitting parts as you can enter your make and model of motorcycle/

Reason I chose this business:

Had good results with them previously.

Reason I chose this product:

Needed them.

Quality
Thumbnail of user jamesf4365
1 review
0 helpful votes
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August 31st, 2024
Verified purchase
• Updated review

I wish you had sent both tires at the same time and still one tire one second tire second

Quality
I've always enjoyed the service that I have received
February 14th, 2024
Verified purchase
• Previous review

MP is always been excellent with the merchandise and if I have a problem they've always taken care of it with extra performance

I was missing one pot cut my service to kill of it with no problem and send it to me. Always appreciate your service.

Service
Quality
Thumbnail of user tinal940
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

It was fine! They cam i unscathed and in original packaging. Shiny and ready to install

Reason I chose this business:

Google search

Reason I chose this product:

Needed new grips

Quality
Thumbnail of user johnv2597
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

I ordered a black oil cooler shield for my 2023 Harley Freewheeler and it was delivered quickly and was very easy to install and hopefully it will do the job.

Reason I chose this business:

J&P Cycles has a great reputation and they are top shelf IMHO.

Reason I chose this product:

I watched a video on YouTube about a fellow biker who lost most of his Harley motor after a rock hit his oil cooler and he lost enough oil before he could shut it down to ruin most of his motor. Cheap insurance. Just buy it.

Quality
Thumbnail of user nathanc807
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Loved everything I ordered kept everything informed through the whole process

Reason I chose this business:

Cheaper to order from your site and great quality

Reason I chose this product:

I needed upgrades always about making it better!

Quality
Thumbnail of user karenm6113
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

The ordering experience was great. I have not had the opportunity to use the air pump yet.

Reason I chose this business:

Brother suggested.

Reason I chose this product:

Brother suggested.

Quality
Thumbnail of user zachl245
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

The product was exactly what I ordered and delivered on time. Was happy and would order again!

Quality
Thumbnail of user scottb3837
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

I had to call and the gentleman that provided the answers to my questions did a fantastic job

Service
Quality
Thumbnail of user karlh394
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Ordered Shinko 999 LongHauls for my Kawasaki Voyager and received them in a day and a half. Very happy with the service and the product.

Reason I chose this business:

Previous experience.

Reason I chose this product:

Also previous experience.

Quality
Thumbnail of user kevinf2109
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I had a good experience with shopping and getting this delivered on time.

Reason I chose this business:

The company has several parts that I need all in one place. I don’t have to go to several sites to shop for motorcycle parts.

Reason I chose this product:

To add more chrome to my bike

Quality
Thumbnail of user domenicon3
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Customer service was very helpful with answering my questions.

Reason I chose this business:

They have all the parts in stock that I need whenever I need them.

Quality
Thumbnail of user markk3125
2 reviews
0 helpful votes
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August 30th, 2024
Verified purchase

It's been great! No problem with ordering my parts. Very good.

Reason I chose this business:

Good brand.

Reason I chose this product:

Needed them.

Quality
Thumbnail of user terrys2091
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I don't type very much but you want 50 words so in gonna keep going

Reason I chose this business:

They had what I needed

Reason I chose this product:

Because it had the filter I wanted with th Maltese Cross ✝️

Quality
Thumbnail of user georgem3147
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

I ordered a battery and an oil filter. They were packed together in a large box with some of those air pillows that were smashed because well, it was a battery. The oil filter box was beat up but the filter and battery were luckily ok. J&P definitely could've done better. I have pictures if you're interested.

Reason I chose this business:

Good reputation and past customer.

Quality
Thumbnail of user jamess9962
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

2007 Sportster 1200 Custom. Easy install. Great chrome. Baffles just right. Real loud without them. Definitely recommend great service

Quality
Thumbnail of user pappyq2
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Found it by chance I checked several places. Most out of stock.

Reason I chose this business:

On mailing list

Quality
Thumbnail of user gregx38
3 reviews
0 helpful votes
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August 30th, 2024
Verified purchase

Prices and selection is better than OEM. Great experience.

Reason I chose this business:

Price and availability

Reason I chose this product:

Price and availability

Quality
Thumbnail of user cormacc7
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Came in a timely matter and it was perfect fit. Also looks great

Quality
Thumbnail of user oldb20
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

My FedEx package was delivered to the wrong address. No fault of J&P, but the replaced my order for free and sent it overnight!

See above.

Reason I chose this business:

They had what o was looking for.

Reason I chose this product:

Fit my bike.

Service
Quality
Thumbnail of user therkildsent
2 reviews
0 helpful votes
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August 31st, 2024
Verified purchase

Easy, fast, fair price what more ya want and great customer service thanks again Tom

Reason I chose this business:

Past experience

Reason I chose this product:

Needed them

Quality
Thumbnail of user seanc1315
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Good shipping, fast response time. Would order again. Thank you

Reason I chose this business:

Had the parts

Thumbnail of user melvinm87
2 reviews
0 helpful votes
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June 18th, 2024
Verified purchase

I was well please with my order and the timely fashion that I received it. I was not disappointed it was exactly how they described and the fit was perfect for my bike. I will definitely be ordering from J&P Cycles again.

Reason I chose this business:

I had ordered from J&P Cycles before and was very well satisfied with them.

Reason I chose this product:

I needed to upgrade my foot pegs to floorboards and the Cobra floorboards was a perfect fit, I like the quality that they were made from.

Quality
Thumbnail of user adams2533
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Fast and accurate items shipped and arrived quickly. Worked well

Quality
Thumbnail of user garyh2510
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Easy shopping and the person that I talked to was very friendly and professional

Reason I chose this business:

Good products and the ease of shopping

Reason I chose this product:

They fit my bike perfectly

Quality
Thumbnail of user wyattm87
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

It was very easy to find the correct product that I was looking for!

Reason I chose this business:

Reputable website that I have used before.

Reason I chose this product:

It was a direct fit for the specific bore I was looking for

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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