• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8802

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,250
Neutral
316
Negative
244

Instant Feedback

35,819 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,347)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user randys1462
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

FedEx delivered my tires at the wrong address, working with J&P Cycles, we recovered tires and now I'm riding. Super fast shipping

Lost package , amazing communication

Reason I chose this business:

Price and selection

Service
Quality
Thumbnail of user russells955
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Ordered parts, got parts, installed part
Thanks for your help

Reason I chose this product:

I needed the.m

Quality
Thumbnail of user marks7644
2 reviews
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

Site is easy to use. It was quick, easy and painless. Thanks a bunch.

Reason I chose this business:

Made purchases in the past.

Reason I chose this product:

My grips are worn out.

Quality
Site is easy to use
August 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Made purchases in the past.

Reason I chose this product:

My grips are worn out.

Thumbnail of user rebeccaf1429
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Always offers a great product & packaging was excellent & shipped better than expected

Reason I chose this business:

Go to options for products

Reason I chose this product:

Needed new bags for bike

Service
Quality
Thumbnail of user rogers1571
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Fast shipping! And they was the only one that had it in stock! Guy was great on the phone!

Reason I chose this business:

They had what I needed

Reason I chose this product:

I needed it!

Quality
Thumbnail of user royo208
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

What I like about J&P are the quality parts available. As in the past a quick search for a good assortment of choices to choose from. Multiple sizes of baffles to look at and after a quick verification of my pipe O.D. I was able to choose the correct diameter and length of my choosing. Thanks J&P!

Reason I chose this business:

I have used this site many times and enjoy being a return customer.

Reason I chose this product:

Appeared to be good quality and many sizes to choose from.

Quality
Thumbnail of user mikeh3252
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I researched my exhaust upgrade extensively with J&P. It was very helpful to have the videos to watch provided in the product for installation and to view it. It was fast and shipping with no issues at all! Will definitely purchase again from J&P.

Quality
Thumbnail of user stephaniem3683
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Ease of finding the right parts for your specific bike. Fast, trackable shipping of product. Parts came as advertised.

Reason I chose this business:

Because they had the grips I was looking for.

Reason I chose this product:

To customize my bike.

Quality
Thumbnail of user mattp809
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Quick and easy. The tires ride so nice and got here way faster then expected

Quality
Thumbnail of user jjg114
Jj
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

The item was shipped in a timely manner. Unfortunately it was damaged. So for the replacement experience has been good just waiting on the the item to be sent

Service
Quality
Thumbnail of user charlesd1897
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase

Just like it was listed and packaged well shipped fast and received on time given

Reason I chose this business:

Easy to find what you need

Reason I chose this product:

Used them before and works well

Quality
Thumbnail of user edwardc1779
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Actually came way ahead of promised delivery time! Top quality belt!

Reason I chose this business:

Found them online shopping for Harley drive belt for 2016 Dyna Lowrider.

Reason I chose this product:

Just needed specific belt for a specific job

Quality
Thumbnail of user fredr526
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

It was easy to find the part and received feedback at every step.

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

Direct replacement

Quality
Thumbnail of user colleens636
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Better than what I had originally in the bike thank you very much

Reason I chose this business:

They had the oart

Reason I chose this product:

It was the only one that fit

Quality
Thumbnail of user alfredos121
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Great products, fast shipping. What more could I ask for? Thanks J&P.

Reason I chose this business:

Number 1 place to get all your motorcycle needs

Reason I chose this product:

My piece was broken, and I needed a new one. Luckily J&P cycles delivered in 2 days.

Quality
Thumbnail of user timtamz
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Cody was a BIG help...a good product line with great service and fast shipping!

Reason I chose this business:

Had a gift card and good support

Reason I chose this product:

They fit my bike...Haha

Quality
Thumbnail of user sergiop192
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Left hand thread, not vented, perfect fit. Can't beat the price. Thank you

Quality
Thumbnail of user weldonw20
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

No problem with the order. Shipped on time. I will be ordering again.

Quality
Thumbnail of user lawrencek509
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Speedometer is as expected. It's not installed yet, so I have no further info.

Reason I chose this business:

History of doing business with them.

Reason I chose this product:

Readily available, reputable company.

Quality
Thumbnail of user cherylb2507
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Great as always products are directly designated to my needs

Reason I chose this product:

Have been buying from you for 20 years

Quality
Thumbnail of user daltonc76
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Overall, not a bad experience. My part was easy to track. It seems to work well, unfortunately I am having a different issue with the bike and it will not run. So it looks like I will get to use J&P Cycles again.

Reason I chose this business:

You guys carry everything I need at reasonable prices.

Reason I chose this product:

I was looking for the biggest high torque starters I could find

Quality
Thumbnail of user damiens123
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Nice good great grand awesome got it sick sweet dope very cool rad

Quality
Thumbnail of user ralphw458
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Easy to order part on line...Got my item in a good timely manner...thank you...

Reason I chose this product:

Needed specific shifter for this bike build

Quality
Thumbnail of user jaked382
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Received my order the day after delivery with free shipping

Reason I chose this business:

Best deals online

Quality
Thumbnail of user bige41
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Easy purchasing. No issues with returns. Great products. This is one loud $#*! horn!

Reason I chose this business:

Had no issues previously

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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