• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8804

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,249
Neutral
316
Negative
244

Instant Feedback

35,827 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,349)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user daltonc76
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Overall, not a bad experience. My part was easy to track. It seems to work well, unfortunately I am having a different issue with the bike and it will not run. So it looks like I will get to use J&P Cycles again.

Reason I chose this business:

You guys carry everything I need at reasonable prices.

Reason I chose this product:

I was looking for the biggest high torque starters I could find

Quality
Thumbnail of user jamieb1444
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

It was so easy to find what I was needing to fix my husband's bike.

Reason I chose this business:

Great place to get parts for a great price.

Reason I chose this product:

It's exactly what I was needing.

Quality
Thumbnail of user matthewy290
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

I've always been happy shopping at JP Cycles! Great people great products/customer service.

Reason I chose this business:

Past purchases

Reason I chose this product:

Purchased Dunlop Elite for rear, satisfied with product.

Quality
Thumbnail of user jamess9833
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It was extremely easy to find what I needed for my, new to me, Harley Night Train. JP Cycles had the parts I needed, and cheaper than everyone else. They also got it to me faster than I expected. Thank you!

Reason I chose this business:

They were the cheapest for what I needed. With the same brands and quality.

Reason I chose this product:

I bought a new bike and needed to start customizing her.

Quality
Thumbnail of user aaronr859
1 review
0 helpful votes
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August 20th, 2024
Verified purchase
• Updated review

I would like to have a catalog for products that are for Harley's

Quality
8$ for shipping some long johns is a bit steep
September 27th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Getting cold

Thumbnail of user allc35
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase
• Updated review

Happy with my perches good price/ fast delivery/ good Quality

Quality
Keep logging on/off🤙
August 5th, 2024
Verified site experience
• Previous review

Keep logging on/off
🤙

Thumbnail of user glennk400
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Ordering process was simple and delivery of product was right on time

Reason I chose this business:

Repeat customer

Reason I chose this product:

For my motorcycle

Quality
Thumbnail of user jasons3987
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Can't remember the guys name who I spoke to but he was super helpful I bought the pipes back to the UK and just had them fitted at the weekend they sound as good as they look! Super impressed!

Reason I chose this product:

Advised by operative on phone

Quality
Thumbnail of user valerier932
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Experience on the website easy to navigate it's wonderful shipping was extremely fast I actually got my product couple days earlier than I expected in the future I will be using j&p cycles

Reason I chose this business:

Was recommended by someone

Reason I chose this product:

The products every that was in a position core modular that was recommended by a friend

Quality
Thumbnail of user shamrockm
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I purchased through this website because I was offered a 10% off promo code from J&P Cycles. After putting almost $500.00 worth of products into my shopping cart and then completing my purchase I found out that the products I purchased were not allowed with the promo code. The promo code was not shown with any limitations prior.

Reason I chose this business:

The offer of a 10% off promo code

Reason I chose this product:

Product quality and warranty

Quality
Thumbnail of user scotth3013
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Easy to find and order. Checked and was exactly what i wanted at half the cost of the dealer

Reason I chose this business:

Well known.

Reason I chose this product:

I have one but it broke

Quality
Thumbnail of user bruced708
1 review
0 helpful votes
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August 19th, 2024
Verified purchase
• Updated review

Found it all... and all of it is a good fit at the right price. Why look anywhere else.

Quality
Love the website...
September 23rd, 2024
Verified site experience
• Previous review

Love the website... good selection... fast check out. You guys keep my old shovels on the road!

Great site...
May 27th, 2024
Verified site experience
• Previous review

Great site... easy to navigate.

Reason I chose this business:

It's whst I do...

Thumbnail of user jefff1352
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

It was delivered super fast. I ordered it on Saturday and got it on Monday. Wow

Quality
Thumbnail of user rodneyf227
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Always a little slow w delivery. Alot of times I'll make a run to one of the Harley Dealers because I'm tired of waiting on the part, now I have 2!
It doesn't matter if you pay for over night or 2 day delivery. It always takes longer.

Reason I chose this business:

Easy shopping

Reason I chose this product:

It was available

Quality
Thumbnail of user franciscoj171
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I am glad J&P moved to Scottsdale! They have a wide range of product and they can always get their hands on parts if they don't have them in stock. They ship their orders promptly and I have always had good service from this location.

Reason I chose this business:

Convenience and customer service. I also like the fact that J&P price matches.

Reason I chose this product:

My bike needed maintenance.

Quality
Thumbnail of user davidm11681
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

So far I haven't had any problems. I've ordered tires from here before without any problems.

Reason I chose this business:

Because I needed a part and refuse to buy anything from Harley dealerships because they now support the LGBTQ.

Reason I chose this product:

Because I need this part as soon as possible

Service
Quality
Thumbnail of user lorend80
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

The item that I ordered was not compatible with my bike as the website said. Called customer service and they were more than happy to help. Only major issue is having to pay shipping on the returned item. Will absolutely use J&P again!

Reason I chose this business:

I’ve used them before and really like their products.

Service
Quality
Thumbnail of user brandonp852
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Everything's great looks great. Fits great awesome shipping.

Quality
Thumbnail of user chrisk2509
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Received shipment on timely fashion. Thank you! Very happy

Quality
Thumbnail of user williamc5529
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase
• Updated review

Easy search process on site and found part easily. Great experience

Reason I chose this business:

Quality parts

Reason I chose this product:

Need to replace worn out parts

Quality
Easy search and order
September 20th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Loose linkage

Thumbnail of user jasonm3751
1 review
0 helpful votes
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Thumbnail of user manuelm748
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Amber light fit perfect. Also customer support was excellent

Great Stefan R. Has a great customer service.

Reason I chose this business:

Found cheaper parts

Reason I chose this product:

They had exactly what I needed.

Service
Quality
Thumbnail of user brandonf537
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase
• Updated review

Purchase process is simple, great product for excellent price and delivery was quick.

Reason I chose this business:

Has 99% of the parts I want or need for an excellent price.

Reason I chose this product:

Best product choice for placement and usage I was looking for.

Quality
Always a pleasure shopping at J&P Cycles!
December 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Excellent service, superior quality and pricing. Not to mention the BEST rewards program out there!

Excellent shopping experience, great customer service...
November 30th, 2023
Verified site experience
• Previous review

Excellent shopping experience, great customer service and super user friendly site. Just wish they had fork lowers for dyna wide glide.

Reason I chose this business:

Number 1 site for aftermarket parts!

Love ordering from J&P Cycles
November 15th, 2023
Verified site experience
• Previous review

Love ordering from J&P Cycles. Completely user-friendly, fair prices and excellent service.

Quick and easy even when you have to re-enter info...
October 28th, 2023
Verified site experience
• Previous review

Quick and easy even when you have to re-enter info...still Quick and easy

Reason I chose this business:

Shopped from them before and have never been disappointed

Thumbnail of user jv276
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

.great! As usual. Always satisfied with purchases and orders.

Quality
Thumbnail of user johnk6988
1 review
0 helpful votes
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August 21st, 2024
Verified purchase
• Updated review

Quick and easy ordering, quality parts, never an issue with anything I've ever ordered.

Reason I chose this business:

I've had great experiences in the past

Reason I chose this product:

I needed pull back risers and the price is excellent

Quality
I always enjoy shopping with J&P Cycles
September 26th, 2024
Verified site experience
• Previous review

I always enjoy shopping with J&P Cycles. They are the first stop when I need something for my bike

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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