• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8804

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,249
Neutral
316
Negative
244

Instant Feedback

35,827 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,349)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user brandonf537
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase
• Updated review

Purchase process is simple, great product for excellent price and delivery was quick.

Reason I chose this business:

Has 99% of the parts I want or need for an excellent price.

Reason I chose this product:

Best product choice for placement and usage I was looking for.

Quality
Always a pleasure shopping at J&P Cycles!
December 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Excellent service, superior quality and pricing. Not to mention the BEST rewards program out there!

Excellent shopping experience, great customer service...
November 30th, 2023
Verified site experience
• Previous review

Excellent shopping experience, great customer service and super user friendly site. Just wish they had fork lowers for dyna wide glide.

Reason I chose this business:

Number 1 site for aftermarket parts!

Love ordering from J&P Cycles
November 15th, 2023
Verified site experience
• Previous review

Love ordering from J&P Cycles. Completely user-friendly, fair prices and excellent service.

Quick and easy even when you have to re-enter info...
October 28th, 2023
Verified site experience
• Previous review

Quick and easy even when you have to re-enter info...still Quick and easy

Reason I chose this business:

Shopped from them before and have never been disappointed

Thumbnail of user rogerm1557
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Good price, value. Rec'd on time. Appropriately packaged.

Reason I chose this business:

Their main business used to be located here; miss that. Wide variety of motorcycle items

Reason I chose this product:

Had another pair previously, they needed replaced

Quality
Thumbnail of user yanke2
2 reviews
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase
• Updated review

Hopefully all will work out as planed. I asked, you delivered. Thanks j&p

Reason I chose this business:

I'm a member. Why go anywhere else

Reason I chose this product:

Changing, updating, for smoother ride

Quality
Everything I needed
September 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Membership, parts I needed.
2day shipping free

Reason I chose this product:

Working on a project.

As always
September 22nd, 2024
Verified site experience
• Previous review

As always. Had what I needed without a problem. Thanks folks

Reason I chose this business:

Needed parts. Members free 2day shipping.

Reason I chose this product:

Maintenance time, parts needed parts found prices are within my budget

Always find what I need
July 4th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great product &service

Reason I chose this product:

Cause I needed them

Great service
May 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Always has what I'm looking for.

Easy find with part #
May 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I wanted

As always, they got what I'm looking for
May 18th, 2024
Verified site experience
• Previous review

As always, they got what I'm looking for. Thanks J&P

Satisfied
April 6th, 2024
Verified purchase
• Previous review

Haven't been disappointed with any item I've ordered. Staff is polite, knowledgeable, has answered ALL my questions with straight answers, yes this will work, no it won't, we don't have but, you may find it here. Thanks J&P.

Reason I chose this business:

Refered from a friend that's done alot of business with you.

Reason I chose this product:

Cause so far, nothing has been sent back. Clothing, right sized, parts, fair prices, great service, Every time I call.

Quality
Just plain AWESOME
February 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Cause I know I'll get great results.

Reason I chose this product:

Like the material

Always quick an easy
February 11th, 2024
Verified site experience
• Previous review

Always quick an easy. Sales & Closeouts awesome

Reason I chose this business:

Good stuff, like the garage match up. Awesome team located in TN.

Always have what I want an what I need
November 15th, 2023
Verified site experience
• Previous review

Always have what I want an what I need. Thanks y'all.

Reason I chose this business:

Always have what I need. FREE shipping along with that.
What could go wrong.

Always a pleasure to do business with y'all
October 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

It's the place to go.

Thumbnail of user chrisk2509
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Received shipment on timely fashion. Thank you! Very happy

Quality
Thumbnail of user williamc5529
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase
• Updated review

Easy search process on site and found part easily. Great experience

Reason I chose this business:

Quality parts

Reason I chose this product:

Need to replace worn out parts

Quality
Easy search and order
September 20th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Loose linkage

Thumbnail of user arip42
1 review
0 helpful votes
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August 21st, 2024
Verified purchase
• Updated review

Always quick delivery. Order was accurate. Competitive pricing.

Reason I chose this business:

Previous good experience.

Reason I chose this product:

Used in the past.

Quality
Cup Holder
June 17th, 2024
Verified purchase
• Previous review

Good quality item. Fast shipping. Hold 30oz Yeti Tumbler. I installed on my engine guard 1 1/4 inch.

Quality
Thumbnail of user dane782
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

They came in good shape that's pretty much all I can say about that

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user douge228
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase
• Updated review

I ordered 2 items for my Harley. The ordering process was very quick and easy.

Reason I chose this business:

Purchased other items in the past

Reason I chose this product:

Used them before. Had good luck with them

Quality
Quick and easy
August 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Purchased other items in the past

Reason I chose this product:

Used them before. Had good luck with them

Thumbnail of user jv276
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

.great! As usual. Always satisfied with purchases and orders.

Quality
Thumbnail of user manuelm748
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Amber light fit perfect. Also customer support was excellent

Great Stefan R. Has a great customer service.

Reason I chose this business:

Found cheaper parts

Reason I chose this product:

They had exactly what I needed.

Service
Quality
Thumbnail of user chanceb62
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

These arrived on time, and are of good quality. Have not installed yet

Reason I chose this business:

Product availability

Reason I chose this product:

Great reviews from friends

Quality
Thumbnail of user craigm1373
2 reviews
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase

Fast and easy. Haven't installed the product yet. YouTubed it cause it didn't come with instructions

Quality
Thumbnail of user stevenb3011
2 reviews
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Great experience, but I thought my riders preferred membership from Revzilla would also work with J&P?

Reason I chose this business:

Linked to Revzilla

Reason I chose this product:

Fit Verified for my bike

Quality
Thumbnail of user aaronm1224
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase
• Updated review

Always the best customer service and fastest delivery. I always know exactly what I'll get

Reason I chose this business:

I have built two motorcycles now almost solely through JNP products I always know what I’ll get and the customer service is the best

Reason I chose this product:

They met my specific needs

Quality
Always the best choice
May 22nd, 2024
Verified site experience
• Previous review
Usually can find what I need
December 3rd, 2023
Verified site experience
• Previous review

Usually can find what I need. A little overpriced though

Reason I chose this business:

Because they offer affirm

Thumbnail of user kevinr2417
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Very good process, shipping was next day and arrived on time. Very pleased with the quality of the J&P turn signals.

Reason I chose this business:

Past experience

Reason I chose this product:

Looked like good solid pieces.

Quality
Thumbnail of user malcolms149
3 reviews
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase
• Updated review

Quick & easy to find what I am looking for.
Like having all my bikes in stored on the site for easy access.

Reason I chose this business:

Good parts and support

Reason I chose this product:

J&P had what I was looking for.

Quality
Fantastic Product
April 27th, 2024
Verified purchase
• Previous review

Ordering these gaskets was simple and fast.
They fit perfectly.

Reason I chose this business:

I purchase many parts from J & P because it’s convenient and shipping is fast.
I have multiple motorcycles and I enjoy buying new parts for them.

Reason I chose this product:

The gaskets were exactly what I needed.

Quality
Softail Belt Guard
January 27th, 2024
Verified purchase
• Previous review

Easy to order online.
Ordering is easy and delivery was fast!

Reason I chose this business:

Parts available

Quality
Thumbnail of user dylane195
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

The site was easy to navigate as well as a speedy delivery makes for a great product.

Quality
Thumbnail of user jeffreyw1511
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

My bike has the Schrader valve in the clutch handle so I needed to get a set of compatible grips. Though these "work", the end of the grip is not designed to be removed to allow you to adjust your suspension. Not a huge deal for me, but if you are looking at a grip that will allow access to your suspension adjustment, you will either have to get a different set or modify this one.
The grip is a little lighter than I anticipated. Almost feels cheap because it is so light, but the overall quality is pretty good. The grip is comfortable. I bought medium size and they do not dampen vibration as well as my old grips (these were large).

Reason I chose this business:

Have ordered through J&P in the past and had a good experience. They also have good prices on their items.

Reason I chose this product:

Good reviews and I liked the style of the grip.

Quality
Thumbnail of user austinw473
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Could possibly be a little brighter or maybe sell in a four pack

Reason I chose this business:

I've bought multiple parts from them before

Quality
Thumbnail of user phill284
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

Replacement fuel line was just what I needed. Local Harley dealership didn't have it in stock and couldn't get it shipped to my house. You also can't order that line from Harley parts. This fuel line looks oem and fits like it too.

Service
Quality
Thumbnail of user ricks1811
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Arrived as early and packaged well. Quality parts that fit and look great.

Quality
Thumbnail of user ralphr491
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

Everything was great. Easy and quick. Package came on time. No package damage

Reason I chose this business:

Good site all friends use ot

Reason I chose this product:

Good site all my friends use it

Quality
Thumbnail of user mitchellp147
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

I was able to checkout easy and quick. I found exactly what I was looking for at a great prices.

Reason I chose this business:

Good reputation and well known.

Reason I chose this product:

Clutch cable stretched and needs replacement

Quality
Thumbnail of user noaht245
2 reviews
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

Quick and easy, they got it to me pretty quick and that made it nice!

Reason I chose this business:

Cheapest price

Reason I chose this product:

Cheapest price

Quality
Thumbnail of user donaldd1205
1 review
0 helpful votes
  • Send Message
July 23rd, 2024
Verified purchase

It was easy to find what I was looking for. Quick and easy ordering and shipping. I had my parts within a couple days. What more do I need to say?

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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