JustAnswer

JustAnswer responded in a timely manner and Dan attached diagrams that helped and I was able to confirm that every thing on my end was wired correctly. After trouble shooting I found that my switch was the problem. Replaced the switch and now we are using the liftgate.

They were trying to solve issue which was very complicated and the software was not able to solve it. The human support is very appreciated

Helpful, open minded

I had dropped an Ibuprophen tablet earlier, couldn't find it and 2 days later in the corner under the kitchen sink was the tablet, with the red coating chewed/sucked off. (It must not have tasted very good as the white part of the tablet was still intact, thank goodness). But I knew that Ibuprophen was not a good thing for dogs to ingest, so I texted JustAnswer. Dr. Peter on the app answered me within a few minutes. I told him the story of my dog, how much he weighed, etc. and Dr. Peter said that my dog should be fine. I said he hadn't vomited, he was acting normal, etc. I am so glad I texted JustAnswer, it saved me a vet visit!

After being charged $45.00 and told it was a membership monthly fee, I finally texted with A.K. About my missing package. She was thorough with questions to help locate it. She gave me great directions on what I should do. Very helpful and kind.

Worth a try as first step， Real doctor gave you the firdt aid solution that may be simple. But we can not figure out in hurry.

Great

Needede some information about something going on with my car, short waiting time, but questions answered.

Making the story short. Fuel issues, electrical issues and Regen issues. All at one time as you all know one of these issue could relate to all. Being with us from the beginning to the end, with his great expertise and knowledge, Nich helped us to get our broken truck from California to North Carolina. 2500 miles drive with Soot level high on the dash, was as easy as a great running truck without a problem. Thanks to Nich

Was mad and so irritated when he got on the phone. Went through my spiel, and HE DID NOT TALK over me. He listened. He said he understood why I was upset and having trouble. What? Kindness from customer service? I can say yes to that. A breath of fresh air. Tk you

Complicated questions about refrigerator malfunction were answered in clear and straightforward terms. Suggestions were practical and able to be put into practice.

Good experience. The lawyer answer my questions and asked if I needed further assistance with anything else

The consultant provided many possible solutions and some of these were new options to me so this was a great learning opportunity. Unfortunately with all attempts to solve the problem I still have the issues. I will continue my pursuit and happy to now be part of your program.

My attorney has requested and supplied the life insurance forms to transfer ownership to me three times since November 15,2023. Exspouse refused to sign even though part of divorce decree. Success, my attorney threatened today (June 20,2024) with an enforcement suit. Ŵe received exspouse's signature for transfer of his life insurance's ownership to me on the same day.

Lawyer was very knowledgeable about IEP and special educational assistance. Have us a good guideline.

Got connected to just answer by my local bar assoc. Told to pay a membership fee of $49+. Talked to a nice person who gave me the name of another company that may be able to help me.
Requested a refund.

I was enrolled and debited an additional $30 for a one-month membership. I complained, the company reached out to me apologised and refund my money completely. Thank you

They apologised and refunded the money

I had an issue with my car in the morning I spoke to someone who told me there was a trial. I think it was a week if I paid one or two dollars to speak to someone and then $49 for a membership fee I spoke to someone they had already charged my card $49 before I even agreed to the membership and then told me I cannot get a refund as far as I'm concerned that is fraud.

Basically told to bad!!!!

Finally going thru my parents' storage after YEARS of avoiding it. I had a set of china and wanted to talk to an appraiser about the era it would've been used and the type of ppl who would have purchased it. I knew it was 20tb C and was not some kind of Antiques Roadshow find. My appraiser helped me not just with its market value (matched my expectations) but answered the other questions on placing the set in the context of its time. I wanted to paint a picture for myself, and with my appraiser's help - I did! And I enjoyed it so much. I'll be coming back with more of those storage treasures to paint more pictures.

Messaged with a fridge pro. Got the part, watched the video, installed the part.
Thanks for the service. Great concept, help people help themselves. Love it

Even though, I sent him a question he responded at his convenient time. Thank you again for picking David Bowden for my project. I sent him photos, so he could review the layout. That way he could explain what I needed to do.

I live in an area with no quick access to a small animal vet. I took a chance and gave JustAnswer a try. I was reading a lot of sites with contradictory information. As I was searching, once again for answers, I came across a recommendation for JustAnswer vet. I thought I'd take a chance. And since I live so far away from a small animal vet, what did I have to lose? And if it was helpful, that would be worth the fee. I answered a few questions and after a short wait, was connected to a vet. I was asked for photos to help treat my poor little pig. As it was, I was treating him correctly, just wrong application method. She guided me on proper application and even gave some alternate suggestions if I don't see improvement. I also like that at the end of our conversation, it says the chat will stay open in case of further questions. With technology that we have today, I appreciate these little things. I will definitely use JustAnswer vet again

I was impressed how quickly it was to speak directly to a veterinarian, about ten minutes, on a Sunday morning at 4:30 AM. I woke to my dog having some rectal bleeding. I live in Chicago, but am staying with family in Terre Haute, IN. There are no emergency vets here, only in Indianapolis, 1.5 hours away. I chose Just Answer, with the hope of assessing an emergency need for my Rat Terrier, expecting to race off to an emergency vet. Just Answer was my first option to assess my dog's situation… thank goodness for the quick response. I spoke with a Dr. Finlay, who was thorough, caring, on point, and reassuring with her medical advice and assessment. She took her time, discussing symptoms and details. My dog will be ok, and I am following up with her regular vet. No emergency,

I have 8 pieces of jade jewelry. Necklaces, Pendants, Earrings and a Bracelet. I knew NOTHING about jade. She gave me history, time period,comparisons and value. LADYTANYA65 was incredibly fast and extremely professional. If you are looking for jade appraisals, YOU MUST GO TO LADYTANYA65! :)

Our dog suddenly exhibited stroke like symptoms, but not quite (if that makes sense). Nearest 24h vet, over an hour drive with a probable wait time of 4h. Called Just answer, explained the symptoms, immediately the vet recognized this as "old dog syndrome ". She advised us that a vet visit could wait till am (it's 11pm at this time), advised us on medicine we could give her (even the dose amt) and to just keep it quiet to rest her. Everything was spot on. I felt a huge relief, knowing I was treating my dog correctly, till an office visit could happen. Even provided articles I could read in the mean time. Great service, great Dr!