JustAnswer

JustAnswer connected me with an experienced tradesman who understood explanation. Worth every penny and every minute of time spent, my issue was an appliance failure which went unsolved by technician and repairmen until JA handed me the skills and support I needed to do the job.

I had some complicated immigration vs. vacation questions as it relates to helping a friend in Ghana get approved for a VISA to the US. Guillermo explained the situation in specific terms and saved me a ton of time and concern. Thank you sir! - Mike Kerwin

The "expert" that answered my inquiry gave concise, accurate information. He also gave a link where I could order necessary parts. I would definitely use this expert again. And if I had a question on a different topic, I would trust the advice of any expert recommended by JustAnswer.

I cancelled my membership during the free trail. They charged my card three times after that before I was able to block their charges. They state they have no history of my cancellation request. Unethical across the board. Buyer beware!

They tell you they are going to charge your card a refundable $1.00 which instantly turns into $39.00!
When you try to get your money back, they tell you you're not eligible for a refund. And they hang up on you. Use at your own risk!

What a scam of a website, they charged me without my consent and sent me boiler plate stupid explainations to my email.

The so called experts are not as such, they are just regular people or students searching answer on google.

Avoid!

A lot of miscommunication happened. At the time of the subscription purchase, the live agent only mentioned the $2 fee but when I signed up, I was charged an extra $66! And the customer service support didn't solve my problem when I reached out to them. All they did was telling me the $66 is clearly mentioned in our communication(which was not at all) and end the chat without asking me if my question has been solved! They are completely a scam website frauding people's money!

I would have given a zero, but it was not allowing me. When a question is asked, and not answered you are charged 79.00 for it, and you are continually charged 79.00 per month even if you don't use the service. Beware of these people, they take your money.

They claim to have your question answered in mins ha not true quick to charge your card and make you wait with no response on whats the issue. I waited over an hour with jinky the rep playing games before i canceled

The Subaru mechanic I chatted with online was knowledgeable and answered all of my concerns about the repair I was contemplating. Enough so that I decided to give it a try.

If your considering working on a vehicle go for it. The help was worth every penny and more.

I had a problem getting schedule L (balance sheet) to balance but all the numbers were correct. JustAnswer found the problem quickly and my tax return was balanced! They were great. I will use them again when I get stuck.

I called apple for support and ended up with Just Answer. I did not check the box for membership. I've been billed 2x. I have tried to get a refund but they refused. I do not recommend this service. Buyer please beware.

Sadly, the traditionally trained veterinarians I have contacted do not have nutritional and homeopathic expertise which I feel in my heart to be the best paths to follow to eliminate the severe itching of my newly adopted rescue golden retriever. Pharmacueuticals have been the only recommendations given me but have proved to worsen her condition because of adverse reactions to those medicines. I was guided (searching online) to JustAnswer and received the most concise, knowledgeable recommendations! I am so very grateful to Dr. Scott!

My parents traveled Europe extensively for the past 65 years and accumulated a vast collection of vintage and collectable items. I recently inherited the estate and was not familiar with numerous items and their value. Diana F has been extremely invaluable in helping me to identify the origins and values of China, porcelain, and other items. I was amazed by the extensive explanations of each item's history and their current value.

I signed up for justanswer in a vulnerable moment because I was really worried about my dog one night, and the emergency vet in town was full. Justanswer promises responses 24/7, but I heard nothing until the next morning, and even then all I got was a "how is your dog." I then went to paypal to cancel my payment setup just to make sure I wouldn't be charged another month-not knowing justanswer would cancel my membership immediately. So, I paid $30 for nothing except the false promise of help.

Explains and goes over things with expertise and at a level understandable to the everyday individual. I was able to know what to watch for with dehydration and how to prevent it by subsiding the vomiting with certain ways the vet recommended until he could be seen! Many thanks!

I got one lousy answer that was not the question I ask. The same that Autozone gave me for free. I then quit. A couple of months later I quit again. I called up and quit and told them I quit on line and it will not take. They said they would refund some money. Now I get another credit card charge for $34.00. I would like my money back and for them to stop charging my credit card.
I opened my credit card bill to see how much they refunded and guess what, I was charged $34.00 again.

First of all the get your banking details when they ask you for $5 payment to answer question which they don't answer. Then they send you a message saying you will be charged $40 a month. My bank immediately cancelled my card and said they had had similar experiences

The sound on my Vizio HD TV went out. JustAnswer provided me with a very quick answer to my problem. The service tech that helped me was great... I highly recommend this service if you have problems with your TV.

This was a very helpful service. The particular lawyer I spoke with was fairly quick to respond and was very helpful. I really appreciate being able to ask follow up questions because more often come later on! Definately recommend! And will use this again in the future if needed.

Yesterday, while very frustrated with a new computer setup, Joe Newman of JustAnswer helped me with my issues and clarified what I needed to do. He was very patient and very knowledgeable. I w ill use JustAnswer again. Great service!

I had problems with my Buick, and Dan, the Mechanic, was Dedicated to make sure I solved my car problem. He got me going in the correct direction for solving the issue. I had ran out of ideas. Thank you.

I used this service when my child was sick. I opted for the $5 message chat instead of a phone call, and 3 months later I look at my credit card bill and they have charged my card 3 times for $79. When I called to have it refunded they told me that they were valid charges for a membership, which I DID NOT sign up for. The lady I spoke to, talked over me every time I tried to talk and then hung up on me. Will see if they actually refund my card. It's a shame that the little amount of doctors out there and these people are scamming people needing help. Absolutely disgusting.