JustAnswer

Website is faulty. Would not receive my texts to Dr Basu. Hence, no help, no script. I want my $ back

This company is deceptive and will NOT refund your money after they tell you it costs $1.00 to use their services. They piggyback on other companies customer service, ac ting like they are in concert. They hope that you will give up by referring you to "expert" after "expert". This company is outrageous and is the epitome of "bait and switch"... BEWARE and use at your own risk.

The Vet I talked to gave very specific suggestions and recommendations. I was very happy with the quick response. I contacted them Saturday evening and I had a response by mid morning on Sunday. I didn't sign up because I have a regular vet, but it was after hours, but I would use them again if I'm a situation where I'm not sure what to do. I liked the Vet. Thank you.

Helpful in a bad situation...the lady knew just what to tell me to do...

There are many licensed journeymen out there but few licensed plumbers. I found myself in this predicament with a host of questions that cost me money to address and yet were still unsolved until I found a licensed, very experienced plumber. Suddenly all my problems were solved and obstacles that seemed insurmountable were conquered. In the meantime, I contacted a JustAnswer plumber and received solid suggestions and solutions to assist me. I was able to understand more thoroughly my difficulties and that was very useful. I am very thankful for this service. It has served me well.

I lost my daughter to a drunk driver 17 years ago, after the driver was released from prison he was to start payments for a civil suit. He has told his lawyers that I need to pound sand. I thought that was that. Yesterday I called just answer... the person I spoke to explained my rights and fir the first time in 17 years I felt like he listened understood and really help to point in the right direction. I cannot thank this person enough

Good day everyone, This site signs you up for a membership. So be careful if you are looking for one answer only as they will continue to charge you regardless month after month. Try to get an answer from their customer service and you only get copy-and-paste responses.

I spoke with Tyler who was not only extremely knowledgeable but also very kind and patient. He knew exactly what the problem was and assisted me while I did troubleshooting. He provided me with the two possible scenarios for the problem... one easy, the other... not so much. Thankfully we were able to resolve my problem. I am very grateful! Thanks Tyler!

I was looking for a vet with specific knowledge of the problem my dog might have had. The person I got was exactly that. Additionally he was patient and gave lengthy, detailed information relevant to my situation. This was FAR more than I could have gotten from my local vet.

So I would definitely encourage people to consider this for emergency information.

The mechanic took over an hour to get anywhere and never got my issued solved and asked the same question three times as well as took 30 minutes to even respond, then went to ask for a refund from customer service because I was told it would cost me 1$ but ended up costing me 35$, but customer service wouldn't wait for me to finish typing and ended up disconnecting the chat. Never using this site again.

Fast, affordable and easy to use! Thanks to this service I can sleep again. My expert was very polite and also went beyond my question to explain other possible scenarios. Maybe I didn't explained myself clearly but this woman knows how to read between the lines! Thank you JustAnswer and thank you, Robin. Will definitely use this service again and will recommend it to everybody. Applause!

I asked a question concerning a refund from a travel insurance company. The company are refusing me a refund as they keep saying I'm over my 14 days cooling off period. Asked the question and got an answer straight away and now am dealing with the company to hopefully get the result I want. Great advise and would highly recommend to anyone.

Recently I have been involved in court orders for my grandson. The wording is confusing and the lawyers at just answer have helped me to understand the verbiage. I was able to confidently respond to my grandsons father with the best response. Thank you for all your help.

Googled a problem I had, and JustAnswer popped up. Asked a question and also asked how does this work and what will it cost? Réponse was to pay $1 refundable and screen popped up to do that. Did it. Then I saw my card had been charged also $35. Immediately said cancel, no response. Cancelled on site. Wrote again and told I get no refund! I had no interaction with any professionals at all. Was a so-called member against my will for about five minutes

I contacted justanswer.com paid the one time question fee now they charged me a $59 fee for a membership that I did not want they refused to refund the membership fee. Therefore I'm out $59 and I still didn't get the legal help I needed.

The company is completely misleading. I was told I get a question answered for $5 and it was fully refundable. However, I was then charged $30 for a monthly subscription. I did not want a subscription. I wrote to the company and was told there were no refunds but they promoted a "fully refundable" $5 fee.
I asked my question and ended up having to call a company to come out and fix the issue which was $89. So, now I am out $124 because this company does not explain what you are signing up for and that you their "full refundable" fee is not refundable at all.
I looked back on the site and it mentions it but does not state you could not get a refund. It just says, cancel anytime.
Upon reading other reviews on here this happens a lot.
I want the $30 subscription fee that I did not agree to AND the $5 "fully refundable" fee FULLY refunded to me immediately.

I was searching for answers and this advertisement popped up questions answered $1.00, I knew that could not be possible but I read all the small print and entered my credit card information, the fine print stated I could cancel before my card is charged. Asked my question and this window popped up saying for a phone call $58.00, now I'm thinking wait a minute this could be a scam, finally after 30 minutes or so I get a response from a lawyer, however I have already canceled this membership before I can be charged a fee, Nope I was charged $46.00., I am now wondering why am I being charged? I read the fine print it clearly stated TRIAL PERIOD, what does trial period mean to you? For me it's a trial period, not for this company. Nevertheless I was charged and they refused to refund the payment. Lesson learned.

I've only used JustAmswer twice but both times i was helped by someone who was very knowledgeable, patient and helpful. When you've looked for help everywhere you can think of, it's nice to know that for a nominal fee you can get the kind of help you need.

My Cattledog was lethargic, pacing and walking in circles, walking slowly with head down. After informing the vet that my dog had a history of seizure, he diagnosed that the symptoms reflected a possible brain disorder and testing of the brain would be appropriate. He stated that although this is a concerning condition, I could observe and document any future occurrences before taking her to my vet. My dog returned to normal self 4 hours later. Because of the vet's diagnosis I now know what to look for and determine whether any future occurrence will require a vet visit.

I joined after a chat assistant said that they could help with my query. DO NOT USE - they take your money and they give you a response saying that they can't help you. Their expert suggested that I ask for a refund which I did. I then got an email saying that they can't refund me. USE another site if you value your money.

I had a rep on chat for 45 min to help me with my new TV sound is muffled. We went through for me to try to fix and it still is muffled. He told me to take back to store for free replacement because speakers are bad. Thank you to Shahid (Repairman)

A warning appeared on the dash of my car saying I needed to 'check the level of coolant'. I knew that 'coolant' had something to do with the cooling system. But not 'what', 'where' of 'how'. It occurred during a long weekend - and I live 100 km from my service dealer. I was concerned about driving the vehicle. A mechanical assistant collected all the details about the make, model and kilometres of my car before referring me to a qualified mechanic who ascertained the temperature of the running vehicle. The mechanic then advised that it was safe to top up my particular vehicle type's coolant system with water until I could take my vehicle to my service dealer. I felt grateful for his advice and, in particular, for his reassurance that it was safe to drive my car without incurring engine damage. Gwenda.

Jessica explained very clearly about the confusions that I have towards the use of a POA involve a property sell!