JustAnswer

I've been using JustAnswer.com for over a decade for auto mechanical advice. I've never been disappointed. If one mechanic is not knowledgeable with your specific issue your question is seamlessly handed over to one that is.

You must think over your question before posting for best results. The more specific you can be the better. Include any additional troubleshooting you might need and you will not be disappointed. Personally I always select "detailed" answers. I have always been happy with the results.

The company provides a response but they hide their fees. They say they will charge one number but then charge a different number and say it is non-refundable. Not a bad serve but very unethical business practices. If you have a different alternative go that route.

I signed up for justanswer.com to get technician support for my PT Cruiser and the technician seemed distracted. He only said "try this" or "check that" - stuff I had already tried. Then they tried to upsell me into a $26 phone call after I just signed up for a $34 membership. I responded very quickly but never got any input from the technician. I canceled my membership but when I asked for a refund... the supervisor was suddenly "busy" and my chat was terminated. Look elsewhere or find a real person. JustAnswer is JustCrap.

This may appear to be a company to assist you in a time of a loved one's illness. Not so they are there
To trick you into signing up to a monthly charge of $66. They fraudulently identify themselves as Nurse on Call which they are not.
Do not touch this website

Do not pay a $1 to get an answer from these people. They will quietly fleece your credit card $600 over the next year until you notice that they have been bleeding you for a service you are not using. Then, they will not give you your money back. They do not communicate once they have you over a barrel. No receipts. No emails. You don't know they are there. I would not do it if I were you.

I had a tax question about my annuity withdrawal. I was answered in a very timely manner and the representative was knowledgeable, polite, and courteous. I had a few follow up questions which were all answered in a very professional manner. I would recommend this site to anyone looking for answers about tax questions.

I authorized $5.00 to be charge to my card to receive an answer. The answer I got was fast and correct but this company has charged me $5.00 plus an additional, not authorized $18.00! I was worried that it was a scam and I was right. Don't give out any financial info to this company!

I received a fast answer to my question with a reasonable charge for an experienced lawyer. I had the opportunity to ask additional questions regarding this same issue after I received my initial answer. I would highly recommend this site to anyone who needs to consult with an online lawyer for fast reliable answers.

When I first presented my problem, they wanted an additional $39.99. That was all after paying my trial fee and automatically taking my money out of my bank account for full membership. I wanted my money back, but they refused.

Eventually I got my problem fixed and was very grateful for that. Buyer beware.

My experience was very wonderful. The staff is friendly and very knowledgeable and they help me with my question and gave me some great answers and I was able to make a better decision who is going to be in my life. It was pretty quick service and they all help me find the answers I needed to continue my search.

I signed up to pay $1 for advice on Samsung printer and received an email with a link to click. My computer was then taken over by "Richard" and then debit card was charged $55 the $39 and I never received any advice. Obviously I deleted "Richard's" ability to control my computer and cancelled my debit card informing the Bank of unauthorised transactions. Absolute hassle and complete SCAM

It was great to be able to speak to a professional and know what our options were. We were under a lot of stress and didn't know where to turn. The advice given was very helpful and set us on a path of dealing with it. Thank you

I coudn't get a lazy, neglectful, drug using, family of 6 out of my home and couldn't afford to get an expensive lawyer to help. JustAnswer gave me the proper paperwork to file and correct rules as per my state to follow so I could start the process myself legally without confrontation and such. Thank you Just Answer!

I contacted Just Answer to have an antique appraised and it was appraised moments after I uploaded a couple of pictures of it to their site. This saved time and money over finding and making an appointment with a local appraiser and taking the item to them to be appraised.

This site charges you for items that can not be fixed. The satisfaction guaranteed refund is a hoax as well because I was not satisfied and was not able to get a refund, most likely because his answer was "it's not repairable". Do not be fooled by their high rating on their site because you can only rate them if you are satisfied. I do take some blame for this however, I should have known better than to consult a site that charges you to wait in line and then just getting to talk to someone to tell you an item is not repairable. My lesson and recommendation to anyone even tempted to use this site is DO NOT USE and consult a professional near you on phone first to see if the item is even repairable. That would be free and you would not be mislead to think the answer you would get would be to actually repair the item.

I was told that I would he charged 1$ to sign up and 46$ in a month but Instead I was charged 47$ instantly and they refuse to give me a refund. This company is a scam. I wouldn't I wouldn't recommend their services to my worst enemy.

Actually, the 5 star rating for overall satisfaction is 4.95 since your web site leaves a lot of unanswered questions/explainations. However the tech support proviuded by Lou (air suspension) rating is in excess of 5.0 so it all evens out to a five star revue

My company downsized my position after 33 years of employment and a serious brain injury. I did not know where my pension was placed. They had rolled it over into my 401K account - praised GOD! There it was! JustAnswer answered my question. I'm very happy.

I came upon Just Answer after searching for some answers about the oven that, for the 2nd time in 18 months, stopped working, and I was trying to avoid another expensive fix. I was connected to a technician, Kelly, who was extremely helpful and quick to respond to my many questions. He connected me to a website for the part that was needed, and sent me the service manual, letting me know that we could fix the oven ourselves (which saves on the expensive labor costs). And, should we have any issues, he will help us through the repair. He also recommended installing a surge protector, to possibly help with the recurring problem, which is in the control panel. We did that, and so far its working. I'm hoping we do not need to replace the panel, but all in all, I'm saving about $500. I could not be happier I with this outcome,

Was told to try a previously new part I just replaced and that was exactly it. Bad part off the shelf. Just answer worked.

Everything went well. I only had an issue logging onto facebook messenger but I got the issue resolved. Everything is back to normal now.

Everything went great and I’m glad about it.

This company is the biggest rip off of all! Do not waste your money. I wrote a very clear detailed question, and the veterinarian answered back with an absolutely unrelated answer that never even addressed any of my questions so it was obvious he never thoroughly read my question. Save your money do not use this company I am mediately canceled and of course I was ripped off for $37 and maybe an extra five dollar charge on top of that.

The techniton helped me troubleshoot a burner problem on my kitchen range which turned out to be a simple fix by cleaning a gas orifice. Was able to do it myself saving a
Very expensive service call. So Im very pleased!