JustAnswer

When I signed up for Social Security I was misled about my wife's income which led to us owing money. I needed a straight forward answer to my question and I was able to get it from JustAnswer. Thank you for your help.

The response I first received was information I already had. I was looking for clarity. Then I realized that my question lacked clarity and did not disclosed what I knew. So I went deeper and Atty. Isaac went deeper. Therefore the final response rose to my expectation. Great experience but please ask clear questions and state any information you've already been given if you are seeking deeper understanding.

I am epileptic and take Keppra for it. But unfortunately, there was a no stock of that medicine in town. Was completely unaware of what to do. Was also away from my hometown where I generally get my medicine. One of my colleagues told me to contact justanswer and take their experts help. Did that and they told me that these medicines sometimes can be out of stock, so its always safer to have them in buffer before they run out. Also, the neurologist suggested me the names of other medicines with the same composition I can take instead of keppra (since it was not available). They literally saved my life that day. Without them, I dont know what would I have done. Cant miss these pills even for a single day. Phewww! Thanks to justanswer!

Knows how to point out the problem and how to communicate through a problem that's is urgent

I had several people telling me what to do. All out in left field. Went to Just Answers and got two answers quickly. Checked a few things and narrowed it down to a fuel pump problem. Ordered a fuel pump and swapped it out. Truck is back up and running great! Thanks Team Just Answers!

We were on vacation at Saint Thomas and our condo had a unique LG stereo system it was totally Wi-Fi enabled and easy to sync. The sound was absolutely fabulous. When we got back to the states I searched LG website and found out it is no longer available. I found one used and I purchased it unfortunately it came minus the remote control.
I found just answer on the web and within 20 minutes they found me a site to buy a remote and the manual. I highly recommend using just answer.

This will now be my "go to place" for repairs! We were weighing our options of a service call for $99 plus repairs from a local vendor to buying a new washer to replace repairing our 2-yr-old washer. Your expert technician was polite and in 2 communications gave us the perfect instructions that repaired our washer! Sooo very pleased and excited; have been telling everyone about your remarkable service! We paid $36.00 and are ecstatic! Thank you, thank you, thank you!

Listen to what I have to say. Excellent customer service.

5 stars

Was thankful for the information and advice given to me by the Honda mechanic. The price he quoted me too was spot on with what I was charged by my mechanic. Will gladly refer my friends to check out your site.

I was getting some paperwork together to file and had no idea what i was doing so I got in touch with a lawyer on this site and what a life saver she was! I was able to file my paperwork with confidence that I did it correctly after she went through it in detail with me. Worth the fee!

I was having issues with a photographer who took my money and didn't send me the pictures, so I needed to know what steps I was going to take in order to get my money back and the lawyer answered immediately.

Had a water leaking under my van. Just came out of the shop was very upset with there work. New turbo was put on. But the van hoses wasnt replaced right and the clamps were not tighten up. So I replaced all the hoses and clamps. And the van is working fine.

I had a skin flare up issue and thought to check online with dermatologist, Dr NicholasM attended the call and after asking me to send my skin pictures, no answer at all. My 5 GBP was also cut from the credit card and credit card also compromised as i saw a fraudulent ransaction attemping to my credit card after this transaction. Its utterly shocking and do not trust this website. Its been more than 20 minutes now and no reply from doctor. Fake fake fake

When seeking an answer from a medical professional on justanswer, I agreed to sign up for the $5 join fee. When directed to the payment plan, nowhere did it explicitly state that I would become a member, as I was charged the additional $46 for the membership fee. It's been less than 24 hours and I have already canceled my membership. I tried requesting a refund, not for the join fee, but the $46 dollars I was not informed I would have to pay. I've repeatedly tried contacting the justanswer customer service, only to be met with the same response of "technical difficulties." They're customer service is terrible and the entire subscription plan is a scam. The quality of information and guidance you recieve from a medical professional is useful. It's the shady way that they frame their payment plan that I have an issue with. Will never use again.

This business is a scam I spent $5 trying to recover an old email and now I have charges on my account I have to cancel my card get a new one and dispute charges to hopefully get my $ back and not lose any more... Do not use this service! I would give no stars if I could.

I had difficulty installing a smart thermostat because of a wiring issue I could not solve. The person they connected me with solved the issue in a few minutes, but I had to go to a live conversation which was an extra charge, but it was worth it in the end.

I was kind of skeptical at first, but for a low price just to ask questions what more have I got to lose. I am so happy I gave it a try, the vet was so patience with me, she is prompt, efficient, and knowledgeable. When I say the vet is patience and professional, it's because I couldn't give her more information that she ask for about my cat. I went back & forth for couple of days getting everything together and finally she was able to review my cat last medical reports and gave me a lengthy detail advice and where to seek additional help for my cat condition. I have learned alot just from asking questions, a small price to pay and now I can walk into the vet know exactly what I am looking for. The vet and other team member actually follow-up days after to ask how is my cat doing? I don't know where else you can get such caring people. This is the best online vets ever.

I was able to fix a complicated boom lift machine even though the boom lift company was not willing to help. The mechanic i was put in touch with through justanswer was very familiar with this machine and walked me through it step by step. Could not have done this otherwise.

I needed quick legal advice on a time sensitive matter. Access to an attorney was fast and efficient. We had a verbal consult, which was well worth the cost and I was given as much time as needed. Total time for my issue was an hour and the advice was spot on.

When I asked a question they gave a few suggestions and for more I need to pay more money. Feel this is a rip of. I asked to cancel subscription. It had been a few hours over cancellation so they would not refund.

The answer was quick and very helpful. After the Tech told me what to do, I was able to make the necessary repairs and it has solved my concern. My background and experience also came in very helpful. 40 years in automotive service.

I needed to know what I would have to do when my boss crashed a car that was rented in my name if the car rental agency sued me. I got that answer. Fortunately, my boss saw to it that his insurance would cover the cost of the crash.

Don't get suckered, they say it's $5 and they charge you $60 every month. The answers are worse than you doing your own Google search. The lawyers send you generic answers and don't even respond directly...they are Bots. I never got an answer and paid $65 for nothing.