JustAnswer

Waiting to do what was recommend by replacing shocks which should reduce the bucking

Quick response got what I needed didn't know how to operate the stove

Good

Perfect in every way. The info provided was obviously written by an expert.

It was very helpful and gave me some great information. Also gave me websites to go to that would help me.

Dr. SIMI was very knowledgeable about hyperthyroidism and blood pressure for cats. She gave me hope that will my cat will be OK and he might be able to see again. Also seemed knowledgeable and patient. I would go for her for questions again if needed.

I had some questions and needed some guidance on my AC/Hvac system, michael was awesome! He answered all my questions, explained everything clearly, and was great help. He helped solve my problem! Would definitely use justanswer again!

I live in a rural area, so when something is wrong with my animals, we don't have veterinary services available. Dr. Mike was extremely helpful by listening to my concerns and
Quickly to responded with reassurance and suggestions for next steps. Thank you, Dr. Mike!

Livvy was very supportive and sincere. She answered my legal questions thoroughly, and I could tell that she genuinely cared about my concerns. I am very happy that I spoke with her, and I recommend her to anyone who is seeking legal guidance. Thank you again, Livvy!

He suggested several things to try, but none worked. A couple of suggestions were not possible on my camcorder model. The ones I tried did not work, so I still don't have a solution to my problem. He was very clear and fast in his suggestions as well as very polite during our text session.

Found I have to pay full month’s membership for 1 session. Since it said I could cancel at any time, I thought it might be prorated.

Great experience and advice solved and answered my questions very in depth. Solved my problem and was concerned about my problem.

Customer service could have been better if I didn't have to go through an A.I. REPRESENTATIVE first.

We had been searching for the ECT sensor on my BMW for over 2 months. Could never get a specific tutorial or diagram. Thomas talked us thru the whole procedure, including location and stayed in the phone while we made the switch. So grateful for his knowledge and help. Great customer service!

Mr. Richard Mary helped me reestablish Bluetooth connection with my phone to my car after it had been lost following dealership recall installation. He calmed my nerves by assuring me that my issue would be resolved, and not to worry. He fulfilled his promise! I'm so grateful that he remedied my problems and my concerns! Thanks so much, Richard!

I have a feral cat - completely feral - who had lost her sight. I do not know the cause, only that she didn't show up for food for over 2 days. I did look for her but figured she was gone. When she did return she was thin and wobbly - didn't realize the blindness until later as I cannot get close to her.
Sorry to wax-on here, but what developed is important.
She ate heartily and had gained strength and continued to enjoy life. However, I began to see something around her eye area. Today I was finally able to get a picture of her face only to notice a severely displaced eye.
Contacting JustAnswer was a good thing.
They were quick to find help. And the Dr who contacted me was an amazing help. Kind, considerate, caring, and extremely helpful.

My only displeasure was that the cost was stated to be $1. When I went to pay, it said $30.
Now I need to learn if this is a recurring charge or a one-time.
They need to do better on disclosing the real charges for their service.

While the service I received was great - the way they did not share proper cost needs greater attention.

I've had a growth on my finger getting bigger over the last 3 months. I sent pictures and spoke with a dermatologist who reassured me it didn't look like cancer, but needs to be removed and biopsied, just to be sure. I cannot get into a dermatologist in my area but I can see a general surgeon. The experience was easy and reassuring.

On a long cross country trip we encountered ticks on our dog and in our hair n bodies. While googling came across this service and requested a personal call with Dr. Nikki who promptly called with helpful advice about next steps. He asked for a photo of the tick and was able to determine for us that it was not a Lyme disease carrier which gave huge peace of mind. He followed up twice to ensure we were ok, provided exact names of tick medication, specific active ingredient in case we could not find the product. Although it was uncomfortable experience this helped us deal with the situation quickly and effectively. Thank you!

I'm not mobile anymore so getting answers on line made my life so much easier

As an RV newbie i had a question about tilting my awning to direct rain runoff. Randall got back to us very quickly and after getting the make and model of the awning via a photo of the label, he readily gave me a link that gave clear and concise instructions. Very impressive with JustAndwers and Randall.

After hearing on a service call that my fridge needed freon an might cost as much as $1,300, I called Just Answer as a second source. Francis was thorough, gave good directions as he worked through checking things out. I just had Fisher & Paykel service - Francis was correct and fridge is fixed.

I was leary to use this service because I was afraid it was a money grab or bot scam. But a real live person called us back on a holiday after about 10 min of our request. Franklyn was kind, respectful, patient and VERY helpful! He resolved our issue and talked us through rewiring our brand new ceiling fan light.

The automotive technician was very knowledgeable and took the time to look up different situations pertaining to the problem

The ones I conversed with were very courteous and responded very quickly. Gave me the info that I needed.

I was looking on YouTube for answers on how to fix our fridge model for a specific issue. Saw the JustAnswer ad, signed up, Within minutes, I was on a call with a technician. Identified the issue less than five minutes, and I ordered the part online. Highly recommend this. It makes so much sense, not having to wait a day or two for a technician to come out identify the broken part. You may still need a technician to install the part, but you will save the money and time on the call out.

I was giving a call by Daniel C concerning the codes I received 1367,0357,56,54,51 and 0307,06,04,01. Daniel described to me a possible solution, I followed his instructions. And my Jaguar xj8l 2005 is running well. I learned also some aftermarket parts do not always work well on your vehicle, so stay true to replacement parts. Expensive but your will run well.