JustAnswer

Just Answer was awesome. It saved me from having to take my dog to an emergency room. They answered my concerns immediately. They were very confident in their diagnosis and they kept checking back with me to be sure my pet was fine. I will definitely recommend to my friends.

Chris gave us good information, I'm just a middle man in this problem solving but we're still working on it. Will come back later if needed.

I used this service once and it was not made clear to me that I would be automatically enrolled in a membership. When I was charged a fee the following month I automatically requested a refund, explaining that I did not intentionally sign up for a membership and I was told the fee was not refundable.

After reading all of these reviews from people who had the same experience, I feel I got robbed. This is an unethical way to run a business. If your business model is good enough it would sell itself and you wouldn't have to mislead people to take their money.

I signed up to ask a doctor a question. They ask for your card information and state it will be a 5.00 sign up fee. That was fine by me til I received an email that I would be charged 46.00 per month for the website service. I figured, "fine, I will just cancel and be out 50 bucks for the month but have my issue resolved." I ask my question which involves my sore throat and they send a dentist to try to solve my issue. The kind dentist, Dr. Behere is the ONLY reason I gave 2 stars. They did their best and answered what they could in a professional and easy to understand manner. I had to go back and demand a refund which they did give so kudos to the customer support team as well.

Joined to ask 1 question. Asked said question, find out later, they billed the original $2.00CA and then an additional $95.00. Called Customer Service, they tell me I can't get a refund since I agreed to a "Monthly Membership."

I wasn't aware that there was an obligation to sign up for a monthly membership to ask 1 question, which they advertised at $2.00. Total scam, not worth a dollar.

I asked a question on November 5,2021 under the $1 trial and immediately when I realized they are only directing you to call a lawyer and not connecting you with a law firm that can help…I immediately cancelled within 2 minutes. Why would I ask if I need to call an attorney when I have a case and was looking for an attorney. I was told that there would not be a problem. Today 1/6, I'm looking at my bank statement and was charged $46 for a monthly membership. The "customer service"representative acted as if today was my first day calling to cancel and said they would not and cannot credit me back for two months of paying membership for a service that I cancelled same day.

I have a beagle who got into dark chocolate and also milk chocolate. I discovered this after my own vet had closed for the evening. The vet I got on JustAnswer spent a great deal of time with me, explaining the possibilities of illness, what to do in the moment and how to properly feed my beagle over the next 48 hours. Time and money well spent.

Andy was excellent, quick to understand our needs and quick to implement.

I have a 1997 Lincoln Mark VIII, and have been having problems with the gas gauge, and Information Center. I know from decades of being a semi mechanic, that electric problems, can be really hard to find. They gave me suggestions of things to look for. Those turned out ok. When I told them that those were ok, they gave me another suggestion, that solved the problem. I am really thankful for the service, as this problem has been a pain for the last year or so. I was having no luck tracing out the problem, and the mechanic finally hit the right combination.

My question was of a general nature regarding tenant rights, and this site made it easy to obtain a qualified and simple answer. Finding and hiring an attorney was not practical for this question, but this site was perfect.

I will absolutely use the site again, possible for vehicle expertise as well as legal. Thank you for this service.

These people charged my account months after canceling it. Because something happened on their end that rendered my account still active, I was ineligible for a refund. I do not recommend this site. The cancelation report was from the day I tried to get this error resolved.

Pay for what, no replies and no Vet every answers. Horrible for families who's pet is sick. Hoping to get help and get nothing. We have advised out=r local, CNN, MSNBC, and Abc and CBS news stations. So they will for warn others of this rip off.

I was trying to find information because my French Bulldog was acting very strange. I had an appointment with my vet but wanted to get some information up front prior so I could be better prepared. I am extremely pleased with the service I received. I highly recommend this site, I am sure I will be using it again.

Quite knowledgeable and precise and was very helpful

My dog was vomiting all night long and when I spoke to the vet he gave me detailed information and instructions on what to do. Luckily my dog responded very well and is doing fine now thanks to the quick response time and not having to transport him to a vet's office. We're new in the area and do not have a vet lined up yet so it might have been very difficult to get him in to even see a vet immediately.

It took a while but I was able to get the solution to my problem. In the back of my mind I thought it might be the temperature control board but was ready to order a new mother board. Fortunately, a technician came up with what the problem was. I strongly recommend this sight when you have any kind of appliance problems so one can fix the problem without spending a lot of money getting an appliance repair company to do the work.

Just Fantastic and great great work and really knowledgeable

I wrote my questions on the website and received answers the following day. If I had to make an appointment with a solicitor I would have to wait at least a week and the answers would probably not have been given on that day. The answers prevented me from wasting time. There is no other way to access a barrister quickly unless you are wealthy.

I was more than pleased by the help I have received from JustAnswer. I used a moving company that damaged of lost many of our items. I sent questions to antique experts on JustAnswer. The thoroughness and skill of the experts was excellent. No matter the worth of the item, the answers were honest regarding the value. I sent whatever photographs were needed along with descriptions. Because of the excellent answers from a reputable antique expert, I plan to file suit against the moving company. Would surely recommend JustAnswer to anyone in need of accurate information.

I was charged $51 just after entering in to the page. I was informed that only$5/- will be charged. I realized about the uunauthorised payment only when I checked on my paypal account. This site is deceitfully ripping off customers. Be cautious and think twice before entering your card details.

I asked one question and didn't realize I will be getting charged monthly 34$.

I was charged 5 times before I realized I'm getting ripped off.

Beware of that!

I asked support if I can get refund since I didn't use website and was refused

Just bought a auto code reader and check engine light can on. Send the codes to just ask and the tech got back with me with the part I needed. Already payed for the code reader. Thanks just ask Terry J

I was charged a membership for 3 months and when I contacted customer service to cancel my membership and obtain a refund, they refused to return to me after their initial email. I did not recognize the charge and will not be recommending this company to others.

I will be bringing this further and disputing this transaction. You can tell a lot about a company about how professional their customer service is, and a refusal to cancel my membership and issue a refund, is not a good sign of a company.