JustAnswer

First tech said that air damper was bad. Installed a replacement and the fridge got even colder. Got connected to a second tech who said that the thermistor was bad. Installed one but it didn't get much better. Second replacement arrived today and will install (perhaps the first one was defective). If no joy with that, then the only other likely candidate is the control board. Easy to install of needed. This may have been a case where calling on a tech might have better served me

But I was able to self-diagnose and replace both the defrost thermostat and defrost time on our freezer.

Guess it's just one of those things.

Genuinely helpful, caring, information, and took time allay fears

I have used JustAnswer to engage experts in multiple areas.

Have some medical issues and the help received was great

Very pleased with response from pearl and Anthony, they were very helpful.

Anna gave me great guidance and sent a link for further assistance needed

Apologies and forwarded my information to the person who was then contacted me

Goes up and beyond the call of duty very very good person.

Complicated personal injury situation handled with clarity and conciseness

Dino was quite helpful and knowledgeable. Sometimes you need a live person on the other side

Helpful with information and very professional, appreciate the fast help

We were not sure if the neighboring property had the right to use our private bridge to access their property. Our title search of our property did not find anything in writing regarding right-away contracts. The neighbors wanted to take a big tractor trailer over our bridge, and we needed to know if we could say NO, because of possibly damaging the bridge. We got our answer within 30 minutes and knew how to handle our situation.

Vet was great and very nice. Just wish they were able to prescribe medication

I find the platform useful a d helpful. With beneficial required guidance.

If you need help this is the place to be. I was able to get my answer in a very timely manner. I was given information regarding medication and doses. The medication was natural and cost way less than a visit to the vet, also it is instant and readily available. The tone of the answer was caring and that made me very happy. Thank you for your integrity.

This company is very tricky. They put down $2 and want details on your credit card to take out this amount.The $2 is the joining fee and the $66 is for the membership fee, You can be forgiven for thinking that $2 is the only charge. Then the fun starts. The smaller amount is charged $2.06 and the larger amount is $88.38.You have no response when you challenge this. If you are not alert, they will charge you monthly as well. Smart guys and gals banded together to fleece the unwary!

I contacted Just Answer to get some employment information for my small company. They stated a $5.00 initial charge and then charge $39. Their chat line stops working after a few responses so you can't even communicate. The phone is a joke and totally automated. You can't get anyone on the phone. They tell you you will be billed $5 and then get billed $39. No one contacts you and you can't get anyone on the phone. They said someone would be back to me within a few minures and then an hour.
I waited all day an no response. I don;t even know if or how I can cancel. STAY AWAY FROM THESE CROOKS!

I love not to spend 2 hours researching the history of my antique proposed purchase or past purchase. Simple, concise answers help me learn more about the item and kickstart my research on the history. Thank you, if you hadn't thought of this website, I would have! Worth every penny.

Scott Perry was extremely helpful with a situation with our Yorkies. I was able to provide ingredients of something my dog had consumed to Dr Perry and he quickly evaluated all the information. He then got back to me very promptly with a solution and what to expect. I appreciate being able to contact a veterinarian very quickly and get feedback we needed while dealing with a stressful situation.

Attempting to install a digital thermostat on a 3 year old Bryant furnace. Needed help for next to impossible to get service/repair person at my remote location. Just answer stayed with me through a confusing process and got me running. Did not install the thermostat but got an original reinstalled.

I contacted your online service while waiting to be able to get to a vet. I honestly think that my 7 week puppy was dying right before my eyes. However, your vet tech Joan told me what things to be doing for the puppy until she could get into the vet. It was amazing! My puppy began to actually wake up and start to become responsive. By the time I got her to the vet they told me she was stable and began running tests. If it had not been for Joan I do not think that my puppy would have been able to survive until she was seen by a vet. Thank you Joan!

Customer service agent was very rude. Not wiling to work with you at all. At the end of the call he even said you will need to hang up now because I do have other customer that I need to take care of it. Could not explain why they don't send any invoices or reminders for the membership. They take your $5 right away after that $46 monthly without sending you any reminders when they know you don't use their services at all.

I have used this service twice now, both times the expert ( Bill the Chrysler expert) has had the answer to my problems. I saved time and money, I can tell you the price was well worth it. I will definitely use again. Thanks again Bill. Great job.

After a week long struggle to get all the data transferred I turned to "JustAnswer". The technician they assigned to me was the most talented tech to work an any of my computers in the last 20+ years. Extremely fast! Not a single glitch in his work.