JustAnswer

All great until I see what I thought was a $5 fee turned into $35. This $30 "Membership Fee" was not at all clear!

I was a bit of a skeptic using an online reference for a vehicle issue but Shane made certain the problem was thoroughly understood and under what circumstances it occurred. He then shared the mechanics of system parts that could be at issue. Made me feel better educated when I have to address the problem locally.

The advise & help I got from Jeremy on the last leg of my cross-county trip was invaluable. We followed his instructions and all was good. What a relief. Something that had the potential of costing me thousands of dollars, cost $123.00 at the local dealership. I would recommend this service to everyone. Thank

I merely wanted a manual for a radio. Was charged $45 on my credit card. Be careful!

It was ok for $1.00, but got charged $45 on my credit card

My receiver has suddenly lost one of its functions. It has a second zone which I have been using to send audio signals to an auxiliary amplifier. That function stopped operating. The tech talked me through some troubleshooting tips, some of which I had already tried, but unfortunately the issue could not be resolved. It is likely that the circuit for the zone 2 function has been fried.

Had issue with antique (circa 1998) Norcold RV fridge. Robert understood immediately and dug up ancient references which were totally relevant and useful and guided my decision regarding fix. Thanks, Robert!

My car, Bella, is 17 yo & is an indoor cat. I don't think it is from fleas. She's had sores on her tail & lower back for one to two mths. They are not bleeding but I needed some professional advice on the best course of action.

My technician, Michael, contacted me personally by phone backup after a miscue through the chat channels. He was the most knowledgeable, patient, pleasant professional I have ever encountered and waited patiently while a monster game program went through its tortuous download and startup. I would never have had the patience or ability to navigate the hurdles but Michael had the experience and got me to my goal. He offered added tips and cautions for future adventures in the gaming world, most of which would have crashed me out operation. He saved me hours of disappointment and frustration. The experience was stellar. Thank you, Michael.

This service was great. I had legal questions that were weighing heavily on my mind and did not know how to get help. I wrote out the question and was called on the phone within 30 minutes. All my questions were answered and I felt so much better.

Explained price, and places to sell items. There were places I did not know about

Clear, fast info about everything what you need
Was nice to have deal.
Thanks a lot Avirup tech specialist.

Finding JustAnswer helped take a little stress off of me by hearing someone's voice for a very small fee. It almost felt like I got a quick therapy session along with legal advice. Thank you To Just Answer and criminal lawyer Ron E.

He tried to help me with my WiFi, it just decided to quit working, and when he couldn't he got me more help! Very Professional!

So informative, very good job!

It cost me 30 bucks. Took a couple pics and showed them. They had answers in seconds. Unfortunately I had nothing. But 30 bucks is cheaper than gas,travel time etc to a place to have checked out. Plus they have nothing to gain by bad advice. They also educated me on how to look and look for. I mean they want you to find the holy grail 🤗
Erik was my expert.
Thank Erik

The agent was patient while answering my questions. I could easily understand and follow his
Instructions in solving my problem.

It was simple. A couple of photos and I got all the information I wanted

You guys offer a couple of suggestions I have not tried before. Thanks. I had even taken it to a local repair shop and they could not fix it. It may still be that the machine and software are too old. We'll see. Stay tuned.

Attorney Bruce with justanswer.com provided direct answers and gave appropriate suggestions and guidance for the legal issue I have. He has 40+ years of practicing law. He is an exceptional attorney and individual. He will be my future go-to for any further answers I need.

This business is a complete scam. We paid the $1 to get an answer last weekend. We have been charged the $1 but also $52 and change. We did NOT agree to pay $52, and if this was some 7 day free trial, we were charged before the 7 days were up. Additionally, we did not get a fix to the issue that we called about, although this is now beside the point. When i messaged them a few minutes ago about this, I was told that I could speak to one of their attorneys -- for ANOTHER FEE OF $5. These people have lost their everloving minds as we will not be paying them another red cent. We will be contacting AMEX first thing on Monday to dispute this and file a chargeback and then contacting our attorney general to figure out how to cancel this mess and put a stop to being charged again.

Matthew was so patient and personable. He waited while I watched the informative video about how to solve my problem, and I was able to resolve it myself. It's rare you have companies empower their customers with the knowledge of how to fix it themselves.

Had an answer to my question within minutes. Also advised on how to do some of the foot work myself and save a few dollars.

I asked questions from a family law lawyer & an accountant. Was happy with the service, it was helpful for my situations.

My experience was NOT GOOD.did not get what I paid for. The matter of fact I ask twice for a phone call, didn't get no call.