JustAnswer

My rep Jins was excellent. He's smart and quickly understood my problem. He's patient and I love the fact that he took control of my computer and made changes. It was a lot of work but he got it done. I've living with a screwed up Outlook for over a year and finally I couldn't take it anymore. Jim's has my highest recommendations and many thanks!

It was good just not great. Wish there were some resolve instead of having to go to a dealership and spend $200 for 20 minutes of laptop time.

The responses I got were detailed and seemed to come from knowledgeable people who were quick to answer! It was much appreciated! Thank you very much!

Had multiple issues after swapping the clutch on my 2015 WRX. I told him I set the reluctant wheel correctly so I didn't think it was that. He gave me a few other options but said he still thinks that was the issue even though I said I did it correctly. He was right. I appreciate his expertise and willingness to correct something I had already done.

The technician was helpful, asked good questions and gave sound advice about whether it was worth repairing my dehumidifier. I was not pleased to read that what was presented as a $5 join fee then came with a $38 membership fee which is an automatic MONTHLY fee unless cancelled! Yikes.

You guys always provide perfect guidance. Thanks so very very much

I was able to get my screen cleared of all the alerts. Just needed this one-time assistance.

Since my refrigerator was suddenly making very odd noises (the chute for ice cubes to the dispenser clapping shut every few seconds) and all indicator lights were flashing, the situation felt urgent...and the product manual was no help.

My experience with your agent David gave me the confidence to deal with your company again.

Whatever I needed a question for something they would always ask me for money and I never wanted to do that because I thought it was a scam. Well You proved me wrong. I got the results I needed within minutes. I will definitely come back the next time I have issues. Thank you so much.

Reginald was very professional. He was knowledgeable about the laws and gave me good advice on how to handle and how to proceed with my neighbor and the property line dispute. He was able to give me hints and ideas for continued help with a lawyer if needed.

I had assume I was talking with someone at Spectrum, not a company that charges for their time. You were no specfic and I will contest the charge.

She took care of everything we asked for and did her best for us to be the happiest, thank you very much Andrey

So helpful when I had a sick chicken and my poultry vet was out of town, nobody else would take her in locally! Dr.Mike gave specific instructions with links to products, and was willing to follow over several days to see progress. Very grateful to get some truly professional help!

I called to cancel a subscription for Peacock that I already cancelled several months ago.
They asked a few questions and left me hanging.

Very happy with you help to clear up a problem with Apple. Increasingly unhappy with your repeated follow-up messages since. Please LEAVE ME ALONE!

The technician that helped me was knowledgeable and very effective in answering my questions. He is to be commended. I had issues with billing because I did not realize I was buying a membership instead of paying only the join fee. The service is worthwhile. Just be certain to read carefully about the billing.

They agreed to cancel my recurring membership charges. Please understand that the membership is valuable - just not what I personally needed.

I spoke to a person that answered all my questions. He was informative, helpful and friendly.

Timely helpful knowledgeable
Original quoted price was $5 but ended up being $60?

David was immediately knowledgeable and knew exactly what was happening and gave great advice. A scam agency claiming 20 year old debt was threatening to have me served at work. He gave immediate guidance and alleviated my fears.

A little disappointed that upfront fees and membership were not entirely clear when I signed up

I was worried about my bearded dragon, Chilli, and saw she had a yellow spot on her face and I was worried that it was yellow mold. I contacted JustAnswer and got talking to someone right away. I signed up for a phone call with the vet, but no one contacted me. It may have been that it was later in the day, so that is possible. I was contacted first thing the next day by Dr. Caryn. She gave me some great tips on how to better care for Chilli, but we had some problem getting clear enough photos to the vet to look at the yellow spot, which was a bit challenging (no ones fault, I just wonder if maybe it was getting compressed when I sent it). She answered me very quickly and provided lots of great information. I would definitely recommend her to any bearded dragon parent if your lizard is running into some problems.

Terrible. I just wanted my malwarebytes to be emailed to this computer with the new email that I set up this earlier morning. Why can't malwarebytes do their job.

Same as above.