JustAnswer

I thought I was paying just $5 for a specific problem with my washer. Next thing I know they have changed my credit card $36 for a membership I never agreed to. This company should be reported for FRAUD.

I was so frightened when my 2 year old Shih Tzu ate a raisin and I read it could be dangerous. I contacted JustAnswer when it became available and I was so happy with the speed and thoroughness with which my question was answered. The vet was very knowledgeable and immediately helped me to feel less panicked. He explained the things to watch for and anything else I needed to possibly do. I felt so relieved after chatting with this vet in this way.

I consulted JustAnswer regarding confirmation of relationship information on adult guardianship paperwork for upcoming proceedings and questions about obligations, liability, and potential legal and financial exposure. I walked away with answers to my questions and a weight lifted off of my shoulders.

Direct TV, now AT&T charged me for HBO MAX for a year and never advised me how to access MAX. They said sorry. Norkrk help to connect service. My fire stick allowed me to gain MAX and combine with my Dire t TV pmt. Unable to make service work. Finally this agent made all connections and made the app work on my TV. Very grateful for your help.

Very grateful.Ro

Put money back in my account quickly due to a misunderstanding of a subscription

Very kind

I was having trouble getting the food and medicine that my vet left outside the office for her. He hasn't actually seen her and I had also talked with another expert that was helpful the day the issue started so I just had some follow up questions. He gave me some alternative options which I really appreciated.

Harold was the mechanic who addressed my problem with the camshaft position sensor on my lincoln mkx. His reply was quick and helpful. I'd recommended this service and expect to use it again in the future

I had a very old coin that i could not identify. Local coin experts did not deal in coins this old. Brian Watkins helped me in identifying and appraising this old coin.

The technician gave a few ideas as to why the machine started a washing program then stopped. Didn't fix the machine as there was a serious problem with it that wouldn't be fixed through online chat.

I REALLY like that I feel safe to ask questions and not feel like I'm being treated as a dummy. They are friendly, knowledgeable and encouraging. This last visit, I like his honesty that what I thought was not accurate and was very good giving me an education.

I conducted extensive online research on multiple occasions over an extended period but remained uncertain about my inquiry. I then turned to JustAnswer, where you can chat or speak with a live expert, allowing for follow-up questions as needed. This service provided me with a definitive answer. Had I known about JustAnswer from the outset, I could have saved myself hours of time and significant stress.

It is such a relief to get a straight answer quick and effective. They gave me advice to check, stayed with me while I checked, even as I was at work juggling them and my job, then gave me other options to settle my issue.Quick fast and in a hurry! And most of all HELPFUL!

I managed to cancel the transaction and go with a different company to deliver

I was connected with Ian about 15 minutes after I indicated I had questions about my water heater. Ian was extremely patient and knowledgeable and was able to educate me enough to better deal with the problem I had with the water heater.

Quick answers

I had very specific questions regarding VA benefits and the laws that protect federal benefits. I got the exact answers I needed. Just remember to be specific with whatever you're asking, that way you allow the attorney to zero in on exactly what you need.

After I contacted Just Answer, I was contacted right away. The lawyer was knowledgeable and articulate and answered all my questions easily and concisely. I recommend this service to anyone who needs any law advice.

I'm handy with repairs and can fix most things once I figure out what the problem is. Just Answers is perfect fit for me because it helps me get started on the right problem first and saves me time and money.

I was beside myself for making my dog sick. I made mint and parsley dog treats to help with my dogs bad breath. I made these treats and Mike got really sick. I think I put too much mint in them and he didn't respond well to it. The vet gave me a treatment and let me know that it should be ok within 24 hours. If my dog wasn't better, I should bring him to the doctor. So far so good! 🤞🙏

The only issue was that there was a bit of a wait for help and with the sensitive nature of the issue of being hacked on facebook, Instagram, and messenger I feel a bit rushed. But to rate the answer it certainly isn't an answer that I found from a google search. I'm composing the email to see if I can get results within the timeframe suggested.

Dr. Nikko was very helpful, knowledgable and he pointed me in a good direction to take the best care with the newest medicine available. He actually had personal knowledge that was excellent, positive about the meds that may help to alleviate my cat's symptoms.

I was skeptical at first as we all should be when using a website that has a fee associated with it. Within 5 minutes of filling out the short questionnaire, I was on the phone with a real technician that had actual experience and told me what my problem was. I am very impressed and appreciative of JustAnswer!

I had ordered a game online via Microsoft store. Months later but before the game launched, the game launch date changed.
Microsoft just cancelled my purchase but no refund was given.
The JustAnswer chat person was great. However, the end solution was for me to call Microsoft support and they were completely useless so the issue is unresolved.

This is a fantastic service and Daniel was an incredible resource. His answer was swift, clear and I now have a good plan moving forward. He was able to answer several more questions after his advice that were very helpful.