JustAnswer

They replied to my request email within 30 minutes and gave me technical information
Which was very helpful and solved my problem

They worked with me and were able to solve my problem very quickly... Saved me from having to purchase a new system...

I needed information about seniors and social security benefits, I received the response from Just Answer it explained everything in detail.

My go to for antiques questions the staff is very good at what they do and give great answers to your questions.

Just Answer is a SNEAKY SERVICE SUBSCRIBING ME UNKNOWINGLY. I only used the service ONE DAY - March 16,2023, - in the middle of recuperating from one bad surgery, on my way to get it corrected. Had corrective surgery 4/5/23 & began moving out of Oregon back to CA the end of April. DUE TO ANESTHESIA from both the 11/8/22 and 4/5/23 surgeries, I was practically brain dead for memory between Nov 8,2022 and about May 15th and had ZERO recollection of this situation of even Texting Jim back. I never saw anything about this being an ongoing fee. UNTIL TODAY - Oct 5,2023 searching out line items on my Sears Credit Card. I had no idea I was being charged $46 every month since April 2023 because I don't get paper statements & the move process has overwhelmed me to the point I don't think I can do any of this any longer, it is terribly distressing!

I got the one most current one on your automated system refunded, but I cannot afford these 46 dollar charges for those extra 7 months! This has hit me profoundly hard today, as I just sat down to sort out how to pay for both a $12,000 Roof I knew this house I bought was needing, as well as a whole house HVAC System that broke 3 weeks after I moved in (103 degrees after Oregon Coast living for 9 years at 60 averages), for an additional $12,500.

The only Text Message exchange I had with Jim did NOT OFFER ME A WAY TO STOP AT THE BOTTOM, AND WHY SHOULD I HAVE TO REMEMBER TO SCROLL BACK UP TO TOP OF THAT MESSAGE TO FIND THAT OUT? SURGERIES WIPED OUT MY MEMORY OF ALL OF THIS! But those in Supervisory Positions "Mitch" was of NO HELP today, 10/5/2023

I am a Tour Boat Captain. Saturday December 4th during a tour, I had an issue with Navionics-a Garmin Navigation product. Just Ask/Answer was unsuccessful in correcting the problem but further succeeded in loosing all my routes in Mobile Bay and The Delta Region in gulf coast Alabama for the last 6 years. Then Incorrectly gave me a support number for Garmin/Navionics. This number was a country code for Ireland and South Africa. My First Mate was able to find a Tech Support number and I sent it to the Just Answer Tech and asked for my money back including the 1.00 fee, as of today 12/9 I have not received credit for this. Its not the 1.00, It is the fact that I lost 6 years of tidal related navigational data and courses. His suggestion that I uninstall and reinstall the app deleted ALL saved navigational information, which I questioned before I did it. This was a FATAL error on his part according to The Garmin/Navionics Tech who was able to retrieve one navigational course from May of 2016. The amount of navigational data that I lost was PRICELESS. Other Captains had relied on my for up to date data on these courses. I am still in the process of retrieving and taking the boat out to retrace all these areas. The Rating should be a ZERO! They do not even rate a 1 star. This is going to be a time consuming and expensive fix! I have estimated about 8-10K dollars in time and fuel. I still don't have my dollar back.)*&^(^%*%^$& Worthless!

I got hooked up with a awesome support Technican, that really helped me out on my Home Theater system, saved me a few hundred dollars, thanks JustAnswer for your support

I am very very displeased with this! It was a ton of money for one question! It said one dollar to join. I am VERY unhappy

I have some concerns about some workplace issues. Issac had the right answers and alleviated my anxieties.

This Atty was quick to respond and gv excellent information with the description provided. I know what I need to do now. Thank you!

Updating my previous review from a single star to 3 stars. Thank you Customer Support for satisfactory resolution.

Called with my issues! They were handled professionally and the representative worked with me for hours to resovle the issue. Thank you very much!

Guillermo assisted a colleague of mine with their visa and as a result Ive received solid advice as well. Id highly recommend Guillermos services.

Never told about membership fees. Just 2$ for a question. Finally I paid 51$ for nothing. I could find my answer on internet for free. SCAM!

The Lawyer I spoke to was very helpful we also had a long phone call conversation and he was very helpful. Recommend them highly great advice.

The help that i have received has been prompt and informative. I would highly recommend the site to my friends and family. Thank you so much.

I am not very good at writing a review but they answered my question and i was able to do what he told me to do.

I asked about a piece of furniture and received an answer within 5 minutes. It matched other information that I had received! Thanks to Just Answer!

The justanswer.com is a joke.
Why nobody close this scam, stolen our money legitimately. I want my $

The Technician Was So Very Helpful And Even With My Knowledge From ASE Schooling And 5 Years Experience, I Still Needed The Exact Help I Received. It Was Truly Awesome!

They called me and put a pro on the line who solved my connecting issue. Asked the right questions to solve the problem and very quickly.

I didn't sign up for JustAnswer.com service but I was billed for 18 months. Their records show no use of service. They were unwilling to refund.

Had a persistent problem that took a few tries to resolve but there is no way I could have done it alone. I was about to buy a new computer.