KickstarterReviews 208

Although I think the idea of Kickstarter is great, but they are of zero help and non-responsive when a project you've backed has failed to deliver or even communicate. They don't seem to care that people are getting ripped off on their website. Per their terms, "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill." But they do not enforce it. I have lost confidence with Kickstarter and even though there may be some great projects out there, I will NEVER back a project again.

One star is even too much for this review.

After having 2 previous campaign ideas declined and my account deactivated, I spent 3 months developing a product using the feedback I received from them. They declined my project and deactivated my account without even telling me why.

Indiegogo's only thing they have going for them is that they don't decline project. That being said, there is no organic traffic from their site to your campagn.

From what I can see, it is best to just open a Shopify store and run ads to your own site. Maybe even install a crowdfund plugin and email all of your customers. It is a shame that there is a duopoly for product crowdfunding sites and a monopoly for online retail (Amazon).

It may be time for venture capital to put their dollars to work actually challenging some of these monopolies who have zero customer service.

Reading all of the reviews on this site, it is amazing to see that for the past 8 years, they have been arbitrarily declining projects and killing people's dreams.

I will look into starting a crowdfund platform that myself and anyone else who is serious can use.

I made a pledge on a project some time ago, and while I was waiting for it to be completed I realised I was no longer receiving update emails.

When I tried to login, my login email address was no longer recognised by the Kickstarter website. As such I can no longer receive the product that I backed.

I have raised this issue with kickstarter support, who requested (and received) all of the information about the pledge (date pledged, amazon transaction number, all my details etc) they then told me they can't help, and are no longer replying to my emails.

Kickstarter will effectively steal your pledge money and then refuse to reply to you, even if you have proof of your email address used to pledge and the transaction where you pledged. Whether this is through incompetence or maliciousness I'm not sure, but I will never use Kickstarter again, for fear that this will happen again.

I am trying to block sends from kick starter offers. I have been ripped off 3/4 of the time. Now Kick starter is refusing to stop sending me offers. Most recent one has no way to unsubscribe. Do not put up money for these things. I did that and then the product kept getting delayed and then delayed 3 more times. Then there was the film, even sent a t-shirt and a bumper sticker. I tried to check it out but it disappeared without a trace taking my money. Rip offs 3/4 of the time is too much.

The idea behind it was great, but now, after many years and kickstarters inactivity to honour it's original terms of use "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or
Cannot fulfill.", it has become a site for scammers stealing millions from those who want to help others start their dream. My advice is DO NOT BACK ANYMORE PROJECTS, and do your research on the creators, it's the same people using different names to scam people.

Avoid Kickstarter.
I invested in a project.
The Creator has failed to communicate since early August, now it is almost November and the project is 4 months late. Kickstarter basically takes the investors money and absolves itself of any and all responsibility to ensure the creator even talks to their investors let deliver on their promise. The project I backed has over 1200 comments - the vast majority are negative along the lines of "at least talk to us" or "where is my xxx", a few are "I have received it but it does not work".
I have rattled Kickstarters cage a few times asking them to do something - they steadfastly refuse and just say read our Terms and Conditions.
In my opinion it is tantamount to fraud.
They take our money and run.
To make matters worse the Creator is seeking funding on another project. Despite their failures on the other one Kickstarter has allowed it.
HOW CAN THAT BE RIGHT.

I backed two projects, one not received, the other was two items, both which did not function. Kickstarter told me to contact the creators... No surprise that I received no answer to my numerous emails. Kickstarter then suggestsThe burned backers resort to social media. In summary... kickstarter promotes projects, helps to take your money, and if you receive nothing, then they do not feel obliged to step-in. So it is wild west and encourages fraud.
-I will NEVER BACK ANOTHER KICKSTART PROJECT AND WILL DISCOURAGE EVERYONE I KNOW FROM DOING SO. BEST TO WAIT TILL PROJECTS ARE ON THE MARKET, SO IF YOU RECEIVE A NON-FUNCTIONING ITEM, YOU AT LEAST GET YOUR MONEY BACK OR A REPLACEMENT

Kickstarter supports known scams. They allow companies to run 2nd and 3rd campaigns knowing they have not fulfilled their first campaign. I cannot urge anyone looking at Kickstarter to JUST WAIT! Most of these companies do NOT finish their product. The ones that do always just charge the same amount for the finished product as they did on Kickstarter, which is supposed to be a discount. At least if you wait you won't lose your money. Please don't use kickstarter folks.

This site itself is really bad. It is unregulated and all it provides is a platform for projects to collect money.

The first project I backed never gave any updates and was supposed to give the "reward" 1.5 years ago. To date, I have not heard anything from the creator.

I considered contacting Kickstarter, but didn't, as it states in its terms of use that the project creator is completely responsible for delivering results and Kickstarter will not be liable for any poor results. The backer also has the responsibility to chase the creator if no results are shown.

If you're lucky to get your "reward", it's not because of any miracle that Kickstarter has worked. The success can only be attributed to responsible and upright project creators.

Kiskstarter once rejected my project on the ground it should cover only ceretain sectors (e. G education), the upon resubmission after modifying the project, rejected again saying, consult rule book (no body mentioned which rule in the book is being violated). No customer support, no phone, no chat line ( it s like saying just get lost). Ok you guys lost a decent opportunity, where I have over 300,000 strong target mailing list, who would have loved to contribute.

Raj Popli
www.intlkrma.io

I have backed 4 projects not one has been on time or even close. I am currently waiting on an item that was supposed to ship in November of last year. They just shipped a few hundred. I am backer 1255 I might see mine in a year or never! Anyway your getting a break for backing the new product. I paid $89 for a hub from satachi that was to retail for $149 guess what it sells for now! Let somebody else be the guinea pig and front the money. Really Kickstarter should set better guidelines with realistic goals from project creators. Waste of time and aggravating. Wait for the finished product and the real life review of it. You will be happier and probably won't pay any more.