• Krispy Kreme

Krispy Kreme

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Overview

Krispy Kreme has a rating of 2.3 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Krispy Kreme ranks 279th among Restaurants sites.

  • Service
    21
  • Value
    22
  • Shipping
    6
  • Returns
    7
  • Quality
    20
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
12
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How would you rate Krispy Kreme?
Top Positive Review

“Fantastic customer service”

Phanny S.
3/26/22

Ierah provided an outstanding service this morning at the Rockville store location. I picked up two dozens for a nearby Rehab center, and would gladly return if I knew Ierah I was working. She's exceptionally delightful, patient and graceful in every way!

Top Critical Review

“Too much $ for what you're getting”

KS J.
12/10/21

Spent $30.00 for 2 dozen original glazed doughnuts today & when I asked why they didn't have any blueberry cake or chocolate cake doughnuts anymore, I was told "we don't make the doughnuts from scratch, we only receive what comes from the factory and the factory isn't making those doughnuts anymore." Whoever is making the decisions regarding the types of doughnuts that are being offered needs to know that not everyone likes raised doughnuts and if a consumer is going to pay $15.00 for a dozen doughnuts, there are better choices in the Albuquerque market like Glazed Grinders, Amy's Donuts, or even Dunkin Donuts. These large companies need to realize that now, more than ever, they should do their best to retain their customers, and for what's it worth, this consumer will never purchase Krispy Kreme doughnuts again.

Reviews (56)

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Thumbnail of user umarl2
1 review
0 helpful votes
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January 28th, 2023

They gave us free donuts, they were the nicest people I have ever ment, and the store was so clean. A

Thumbnail of user davidh5054
1 review
0 helpful votes
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January 25th, 2021

Very little cream in cream filled. The creme did not taste good. Will not buy again. Walmart's are better and not as expensive.

Thumbnail of user morganm253
1 review
2 helpful votes
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March 28th, 2021

They bribe citizens with donuts to get vaccinated. That's disgusting. Using your business to get people to get the shot is disgraceful

Products used:
Donut

Service
Value
Shipping
Returns
Quality
Thumbnail of user nunyaab
1 review
0 helpful votes
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August 8th, 2023

You remived oreo flavor and that was the best flavor and yiu temoved it so ur business is gone bc that wasthe inly goos flavor (pls bring oreo back pls)

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Thumbnail of user fuado4
1 review
0 helpful votes
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September 19th, 2023

You have a very splendid customer relation
(Vitoria Okung) she's just so excellent at what she does.
Nice one krispy

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Thumbnail of user fernandom343
2 reviews
8 helpful votes
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May 1st, 2023

Did they took out their doughnut bars, I went to the one in Gardena, CA, and no bars, it's not even in their website, smh

Service
Value
Quality

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About the business

For generations, Krispy Kreme has been serving delicious doughnuts and coffee. Stop by for an Original Glazed doughnut or other variety paired with a hot or iced coffee.

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