website thubmnail of Krispy Kreme
How would you rate Krispy Kreme?
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Alabama
1 review
0 helpful votes
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Horrible Experience
December 3, 2022

We visited the Kingsport Tennessee location. We ordered a dozen glazed donuts. We also ordered a cookie and cream milkshake. It was made with ice. It wasn't a milkshake but a cappuccino. My husband took it back in and told them this was not what he ordered. They said that was how a milkshake was made. Didn't offer to make another one or give the money back.

Date of experience: December 3, 2022
Australia
1 review
0 helpful votes
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Terrible customer service from a worker at Liverpool orange Grove Krispy Kreme. His name is Carlos. Gave me attitude the whole time snatched the money out of my hands and burnt my bagel

Date of experience: May 20, 2022
South Carolina
1 review
3 helpful votes
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Size of dough
December 12, 2020

We want fresh donuts so we drive to branch for donuts but when we open the box when we come home we have 1/2 inch high glazed donuts very poorly looking. Kids are disappointing.

Date of experience: December 12, 2020
North Carolina
1 review
2 helpful votes
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I ordered a dozen raspberry jelly filled donuts to help with a school fundraiser and my donuts had no jelly. I was very upset.

Date of experience: April 22, 2023
Michigan
1 review
1 helpful vote
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Very disappointing.
April 15, 2020

The limit donut taste like artificial lemon the custard donut had an aftertaste I'm very disappointed in you Krispy Kreme maybe it was just that bad imma give you the benefit of doubt how what are there are proof of your person Krispy Kreme take a picture of this morning okay

Date of experience: April 15, 2020
Arizona
2 reviews
3 helpful votes
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I WENT TO THE SITE FOR KRYSPYKREME.COM AND FOUND IT TO BE VERY HELPFUL IN NAVIGATING THE STOCK, COMPANY INFORMATION AS WELL AS THE LOCATIONS.
BY DESIGN I FIND IT TO BE IDEAL AS A UTILITY. 5 STARS BY THIS REVIEWER

Date of experience: December 4, 2011
Washington
1 review
0 helpful votes
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Why
August 8, 2023

You remived oreo flavor and that was the best flavor and yiu temoved it so ur business is gone bc that wasthe inly goos flavor (pls bring oreo back pls)

Date of experience: August 8, 2023
Nigeria
1 review
0 helpful votes
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Victoria okung
September 19, 2023

You have a very splendid customer relation
(Vitoria Okung) she's just so excellent at what she does.
Nice one krispy

Date of experience: September 19, 2023
Texas
1 review
2 helpful votes
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My kid ask special Halloween dozen only becouse of all characters. But it was horribly ugly. See the difference on the picture

Date of experience: October 31, 2020
Kentucky
3 reviews
1 helpful vote
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Donuts are great
January 16, 2020

Been here before. Donuts are great, yummy and delicious. You will definitely enjoy this place. Thank you Krispy Kreme!

Date of experience: January 15, 2020
Alabama
1 review
1 helpful vote
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Horrible service
June 4, 2022

Lady at the window is so rude.
Bad attitude not a nice person to other customers will never come to the location in Hoover, Alabama the worst

Date of experience: June 4, 2022
California
3 reviews
8 helpful votes
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Did they took out their doughnut bars, I went to the one in Gardena, CA, and no bars, it's not even in their website, smh

Date of experience: May 1, 2023
GB
1 review
0 helpful votes
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Very good and entertaining with good hygiene and had everything we needed for a very good experience and delicious doughnuts

Date of experience: November 15, 2022
Arizona
1 review
0 helpful votes
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KRISPY CREAM GOOD
January 28, 2023

They gave us free donuts, they were the nicest people I have ever ment, and the store was so clean. A

Date of experience: January 27, 2023
Mississippi
1 review
0 helpful votes
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Very disappointing
January 25, 2021

Very little cream in cream filled. The creme did not taste good. Will not buy again. Walmart's are better and not as expensive.

Date of experience: January 25, 2021
Idaho
1 review
2 helpful votes
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Boycotting.
March 28, 2021

They bribe citizens with donuts to get vaccinated. That's disgusting. Using your business to get people to get the shot is disgraceful

Date of experience: March 28, 2021
Tennessee
1 review
0 helpful votes
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Hotlight
June 9, 2022

If they're not hot turn your light off! 20 people working and dognuts are cold. I would've never have stopped

Date of experience: June 8, 2022

Overview

Krispy Kreme has a rating of 2.1 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Krispy Kreme ranks 17th among Restaurants sites.

service
21
value
22
shipping
6
returns
7
quality
20