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LaptopScreen

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Japan
1 review
0 helpful votes
Follow Victor S.
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Am glad I saw they had restocked the particular screen for my model as it was out for a long while. I ordered a few days before weekend and it arrived before 1 week here in Japan. I appreciated their security check as well before delivery as my billing address was different from my delivery address. I just wish there was a note to remove the protective cover from the screen, as the matte screen is now gloss and now I have to remove it again to take out the covering.

Date of experience: June 14, 2024
Indiana
1 review
0 helpful votes
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Perfect
November 11, 2023

I ordered for the first time from this company and I'm very happy with the outcome. They gave me the exact screen I needed at a great price and it was very well packaged. It even came in a day early! I hope I don't need to order a screen again but if I do I know exactly what service I will be using. Thank you, laptopscreen.com, you guys are awesome! (Now my husband can stop being mad at me.)

Date of experience: November 9, 2023
Pennsylvania
1 review
0 helpful votes
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I work for a school, and we have students in grade 9 - 12 using Chromebooks. Smashed screens are inevitable! I searched a bunch of sites, and this site had the best price and even offered discounts for repeat customers and got the quantity you order. They shipped that day and arrived super-fast. Already used one and it worked out great! Would 100% recommend them to anyone and will use them again i am sure for future purchases!

Date of experience: December 13, 2023
Michigan
1 review
0 helpful votes
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Great screens
March 12, 2024

I've been using Laptopscreen.com for almost a decade now, and have never been disappointed. I've had a few duds, and every once in a while the screen would have issue after a few weeks, but their lifetime warranty has never been denied and they'll always ship out a new screen free of charge.

I only wish they got more stock of 15" 30 pin 144hz screens.

Date of experience: March 11, 2024
North Carolina
1 review
2 helpful votes
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Easy ordering process to ensure you have the correct screen, great product and fast delivery! Overall a great experience and I was able to replace my laptop screen for under $100, saving a $1,000 laptop! One tip, check to see if you need LCD tape for your installation as I assumed screws but it ended up requiring tape.

Date of experience: January 10, 2023
New York
2 reviews
3 helpful votes
Follow Daniel M.
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Thank you Laptop Screen for a beautiful Dell laptop screen, I am very happy with my new screen and have already put it to good use. Particular commendation to the packaging and safe transport of such a high end piece of equipment.

Date of experience: March 30, 2024
Washington
1 review
1 helpful vote
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Quick and easy!
August 3, 2022

Bought a replacement screen for my daughter's Lenovo IdeaPad gaming 3 after she accidentally tripped on the cord. The estimate for shipping was 5 to 7 days, they had it en route the next day and it arrived 2 days later. A well packaged perfect replacement screen quickly, they do what they say and the website makes it easy to find the correct screen replacement.

Date of experience: August 3, 2022
New York
0 reviews
1 helpful vote
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Great service
June 23, 2022

I accidentally cracked my Dell laptop screen. I was considering buying a whole new laptop as I didn't have much experience with self repair and my laptop was out of warranty. The laptop screen dot come was a savior. Arrived super fast, the very next day actually. It was exactly the screen I needed. And the sites system to make sure customer doesn't end up buying the wrong type of screen is very useful too, admirable even. It gives you all the resources necessary to make sure you buy the correct product you need. Price is reasonable as well.

Date of experience: June 23, 2022
South Africa
2 reviews
1 helpful vote
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Ordering is fast, all information about the product is available, I make the second order in this online store, and both purchases please, delivery on time, on the agreed date. Thank you for the work of the company, you are professionals, it is a pleasure to work with you.

Date of experience: July 25, 2022
Massachusetts
1 review
0 helpful votes
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Have no idea if the screen i bought even works. Installed it on my laptop. Now the laptop is not working. It also was suppose to be 2 day shipping and it took 4 days. If i can get the computer working I might be able to give it a score.

Date of experience: December 15, 2022
Ellis B. LaptopScreen Rep
over a year old

LaptopScreen.com guarantees a working replacement LCD or your money back!

In the rare case of a computer ceasing functioning during an LCD installation the LCD remains fully functional and will turn on after the appropriate computer repairs are completed. It is very important to plugin the video connector using both hands and without twisting or slanting the connector. The common cause of such malfunction is a connector pins over-laping with pins in the jack that are not supposed to touch. Alternatively customer is welcome to return the LCD for a full refund.

Support dept.: www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111

France
3 reviews
1 helpful vote
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Everything was very operative! Managers are quite competent, they told me everything, told me everything! The courier was very polite and patient, nice person! Satisfied with the purchase! I recommend it!

Date of experience: July 27, 2022
California
1 review
0 helpful votes
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I just visited a laptop store and was really impressed. The staff members was knowledgable, the selection of laptops was large, and the service was excellent. I discovered the ideal laptop and left a happy customer. I highly suggest it!

Date of experience: October 30, 2023
Canada
1 review
1 helpful vote
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I fixed it myself!
December 8, 2020

When my daughter smashed her computer screen I thought the worst, she needed a new computer or I would have to take it to get fixed which usually means a lot of money. I turned to my local moms group to source out help when I mom commented with this company! Sure enough I ordered her screen, got it within a few days (and during a pandemic) and replaced the screen using their tutorial videos! It works perfect now! Thanks!

Date of experience: December 7, 2020
New York
1 review
0 helpful votes
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Great customer service
February 18, 2024

I want to point out that this company has amazing customer service. I called and all my questions were answered, a few days later I received the screen in perfect condition.

Date of experience: February 16, 2024
Maryland
1 review
2 helpful votes
Follow dee t.
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Easy site to figure out which was the correct replacement lcd screen. Order was processed and shipped rather quickly. "how to" videos on site also helpful. Would have been more helpful if commentary included any differences between models. That notwithstanding, will definitely use company again and recommend it.

Date of experience: September 3, 2012
New Jersey
2 reviews
1 helpful vote
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Pros: Fast service, Cheapest place to buy LCD laptop screen, good quality product, have used the screen for more than 1 month now. No issues, works good, will definitely recommend friends and others.

Cons: None so far.

Date of experience: September 18, 2011
Florida
1 review
0 helpful votes
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Best price on the net, was delivered to Florida in 7 days, screen installed easily and has no bad pixels, only problem i had with this company is they didn't warn me i would have 3 screws left over. Unforgivable! I will not hesitate ordering from them again.

Thanks LaptopScreen!

Date of experience: June 17, 2011
Georgia
1 review
1 helpful vote
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Absolutely no problems with this company. Their tutorials were very helpful, they had my screen in stock, shipped quickly, installed just like the tutorials instructed, laptop back in perfect operating condition. I saved almost $200 compared to a 'professional'
Repair.

Date of experience: May 22, 2012
New Jersey
1 review
1 helpful vote
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Ordered a replacement screen for my dell laptop... good price... arrived on time... site had install instructions that were very easy to follow... it works great... I am very happy with the entire experience with your company.

Date of experience: July 12, 2011
Canada
1 review
0 helpful votes
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Screen was defected would resolve the problem without making me pay more. Screen had defective pixels of bright light in the middle of it. I'm betting they will delete my negative review anyway to get a false positive rating on their feedback.

JUNK

Date of experience: January 29, 2016
Ellis B. LaptopScreen Rep
over a year old

LaptopScreen.com guarantees a working replacement or your money back!

We will exchange any screen not up to the expectation of the customer. Customer did not contact support - customer submitted a PayPal dispute for something that usually requires a simple call or a support ticket note.

Customer was offered an option for discount, refund or exchange. Customer demanded free product to be send before they send back the unwanted item; as this was customer’s first order, not a pre-established relationship and because customer has decided to file a dispute with PayPal as their first step to obtaining resolution, the request for a free product was declined.

Customer accepted a discount on the transaction and closed the dispute. Customer is welcome to send their 1 dead pixel LCD back for a warranty exchange at any time during the 3 years from the day of purchase.

Also, we do not have an ability to “delete reviews” - all of our published reviews are from genuine paying customers - the positive and the few negative ones.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177