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LaptopScreen

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Texas
1 review
2 helpful votes
Follow Diane B.
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I felt much better informed after looking at this website than I did when looking at the others. I almost bought a screen from another site, if I had, it would have been the wrong one. I really appreciated the information on how to choose the right screen and the video on how to replace the screen once I got it. The only bummer was having to pay the extra fee to get it through customs. But, overall, I am pleased because I was able to do it myself and it worked.

Date of experience: August 29, 2012
Canada
1 review
2 helpful votes
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It was fast and easy. This site has a huge inventory. It was easy to find and purchase the screen I needed. The shipping was a breeze and was delivered ahead of schedule. I will recommend and use this service again.
Thanks

Date of experience: June 17, 2013
Georgia
1 review
0 helpful votes
Follow August S.
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Screen replacement went smooth, watched the video to see how to replace the display screen and obtain the correct number of the screen required. Ordering was easy once the exact screen was identified, display arrived in a timely manner.

Date of experience: January 22, 2018
Colorado
1 review
0 helpful votes
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Easy at all levels
November 24, 2016

* Easy to find the correct screen to order
* Easy to order the screen
* Easy to get (quick shipping, especially since they are local)
* Easy to install. Their generic directions for my model were good enough to make the replacement a non-scary ten minute job.

Date of experience: November 21, 2016
South Carolina
1 review
2 helpful votes
Follow James N.
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After identifying the correct part number for the laptop, I looked at several sites that had the laptop screen. The "laptopscreen" site had the best price. I requested expedited shipping and received the replacement screen on time. Packaging was satisfactory and the screen was well protected. I installed the new laptop screen and it works great.

The only problem I encountered was the screen was not an "exact" replacement. Although it was the same part number as ordered, the metal frame around the old laptop screen had four mounting points to secure the laptop screen. The replacement screen came with a different frame with no mounting points. Rather than returning the screen, I was able to come up with a method to secure the screen.

Date of experience: April 10, 2013
Pennsylvania
1 review
0 helpful votes
Follow Marty S.
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I like the fact that i had choices of the type of monitor i was looking for (Matte/Glossy) along with very decent prices. It was a fast delivery and the monitor was just as described, brand new and in perfect condition. The wires and connections were perfect as well.

Date of experience: April 14, 2014
Illinois
1 review
2 helpful votes
Follow Barry K.
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Great experience from beginning to end. They walk you through everything to ensure you order the right screen for your system. The new screen arrived promptly. Prices are great, the screen works great - better pictures than my original screen. Definately a great source for your replacement screen.

Date of experience: July 2, 2012
Georgia
2 reviews
2 helpful votes
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The website is very detailed as to the exact screen you are looking for. I found the screen I was looking for within 5 minutes (and that was taking my time to be sure I was getting the right screen). Received the screen quickly and it was well packaged. Installed it and I was up and running within minutes... Great prices for quality product and a warranty to go with it... Good job...

Date of experience: January 29, 2013
Rhode Island
1 review
2 helpful votes
Follow Mark C.
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I was asked to replace the damaged screen in a friend's laptop and although I've done this before, I felt insecure about ordering the wrong screen. I was able to search the site to find what I thought was the correct replacement screen and was then able to confirm this with a phone call to their support desk. Additionally, their library of videos demonstrating screen replacements for my specific model greatly increased my confidence level to perform the job. Extremely POSITIVE experience!

Date of experience: May 22, 2013
Florida
1 review
2 helpful votes
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The price was the best I found and the service was exceptionally fast. I received my screen in 2 days from the opposite corner of the country. Within 15 minutes, my laptop was up and running and looked great. Thanks again.

Date of experience: March 6, 2012
Colorado
1 review
0 helpful votes
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Wonderful place to buy
February 24, 2020

I am very pleased with LaptopScreen.com. The price was unbeatable, the shipping faster then anyone expected and the quality was still there.

I am extremely pleased with them and will definitely purchase from them again.

Date of experience: February 24, 2020
New Jersey
1 review
2 helpful votes
Follow Justin C.
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I am the owner of a computer shop who orders a lot of screens. Of the 10 or so we've ordered from LaptopScreen they shipped at least 3 that were different models and either defective or incompatible with the model #'s we needed. The last time we ordered we needed the screen ASAP so we paid $30 to upgrade to one-day shipping (they always claim to ship same day), and low and behold the screen we got TWO days later was the wrong one. When we asked for a refund on the late shipping for the wrong screen they refused and were unapologetic.

Date of experience: January 15, 2015
Ellis B. LaptopScreen Rep
over a year old

LaptopScreen.com guarantees a working replacement or your money back.
Customer contacted support and informed us that the screen they ordered did not work int he laptop that they ordered it for. A free return label was provided and a full refund will be issued once the item is returned back by the customer.

LaptopScreen.com ships every day Monday to Friday, all orders submitted before 1pm ship the same day. Unfortunately orders that come in after the couriers have left the warehouse have to ship the next business day.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

New Jersey
1 review
2 helpful votes
Follow john l.
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I ordered a screen for my toshiba laptop they had what i needed. They also gave me 2 options which were a glossy or matte screen i ordered the matte it came in 5 days which was preety good. It was packaged well undamaged in shipping which i think is west coast canada um no instructions for installing but i had another computer to look it up on you tube and i was enjoying my laptop in 15 breezy minutes thanx to laptopscreen.com

Date of experience: November 16, 2011
Washington
1 review
1 helpful vote
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Quick, Simple and Easy!
November 16, 2015

After doing some research, decided to order through LaptopScreen.com. I have no regrets as the screen I received is just as good or better than OEM. In fact the screen I received was manufactured by the company as the screen I was replacing!

Date of experience: November 13, 2015
New Zealand
1 review
0 helpful votes
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Outstanding
September 15, 2016

The website was easy to navigate the information was easy to understand and accurate and the service was great and hassle free. I ordered the parts on the 28/08/2016 and they arrived at my place on the 2/09/16 which is fantastic considering I live in New Zealand

Date of experience: September 12, 2016
Texas
1 review
0 helpful votes
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Good experience
July 17, 2020

I replaced the TN panel on my Acer latop with IPS panel. I initially looked at Ebay and Amazon where the prices were very competitive but seller ratings were mixed and the product listings were hard to search through to find a screen that is guaranteed fit and almost impossible to look for upgrade options. Laptopscreen, com website made it very easy to find the replacement laptop screen and also offered upgrade options that are a guaranteed fit. I chose the high gamut upgrade which was $10 more but it was well worth it as the panel has deep blacks and the colors really pop. Overall very satisfied with purchase even though the price was more than other alternatives. Only thing I would improve is the packaging. The panel was in a bubble wrap inside a box but bubble wrap does not prevent panel from moving around in the box and hitting the edges resulting in the soft metal mounting tabs on the panel edges being bent. They had to be straightened for the install.

Date of experience: July 16, 2020
New Jersey
1 review
3 helpful votes
Follow Tiffany S.
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The shipment was fast, it was the exact screen I wanted and needed, and in great condition. The link to install the screen was very helpful. I was initially intimidated by the thought of installing it myself, but it was fairly easy.

Date of experience: November 21, 2014
Sweden
1 review
1 helpful vote
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I´m stunned!
May 23, 2012

I´m stunned! This was the fastest and best value deal I´ve ever done!
When my son dropt his moose skull (I know you will not believe it) on his 3 days old laptop, I checked with the local service centers and even tried to buy the screen locally but the price was as high as the computer costed in the first place. And then I found this site, ordered the screen att noon wednesday and had in my hands friday at noon, and the price was 15% of what my servicecenter was going to charge my! I won!

Date of experience: May 23, 2012
Maryland
1 review
0 helpful votes
Follow Daniel S.
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LaptopScreen is a great place to to buy a new screen. I had trouble finding a screen that was compatible with my laptop so I sent them an email and they replied back soon enough with a link to the screen that would work for me. I orderded my screen and then I received it in 3 days. Definitely worth the time and money!

Date of experience: October 2, 2015
Texas
1 review
1 helpful vote
Follow Robin F.
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It was very straight forward: I ordered a screen, I received a screen. It was very well packaged and padded. I received it within 5 days of ordering it, and that included a weekend. I would definitely order from them again.

Date of experience: April 13, 2012

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177