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LaserPointerProReviews 59

2.2

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LaserPointerPro Reviews Summary

LaserPointerPro has a rating of 2.2 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. LaserPointerPro ranks 238th among Gadgets sites.

service
6
value
7
shipping
7
returns
4
quality
7

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Spain
1 review
0 helpful votes
Follow Δδαη g.
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Extremely shady company. Ordered something, then found out about the bad reviews and that they sell over-specced lasers and lasers that don't exist. Requested to cancel, they refunded, but now weeks later, they are sending me an invoice to an old paypal account.

Date of experience: September 27, 2023
California
4 reviews
2 helpful votes
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They seem to block negative reviews. I have attempted a few times, so I know this is the case. My laser is 50,000 green laser. It has a cycle max of 30 seconds. I typically use 10 second bursts so as not to get even close to the 30 seconds. It was very bright, but after 3 months, of say 12 times using this laser, it no longer works. The take away is that these are not durable toys. It took over a month to receive this laser.

Date of experience: March 9, 2023
Colorado
1 review
0 helpful votes
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My experience was good.
July 24, 2022

I ordered two green lasers of the 301 series at different times, a 500 mw and a 1000 mw. Both came fairly quickly, and both worked well. In both cases I paid an additional $6.00 postage due to the post office. I think because the forwarding company in Sacramento generated an address barcode that was a duplicate, and incorrectly identified the Rural Route, based on the postal worker's explanation. The shell was well constructed from aluminum, and the keys were stamped and a bit flimsy. I found I could remove a section of the barrel and switch out lithium battery types for about the same power. What I didn't like was the momentary switch, way too light an activation, so I electrical-taped a rubber washer around the switch to prevent accidental operation, and turn it on with my fingernail now. I would like to see how accurate the power rating is for these due to the cheap price, but all the reviews do is trash the return service, so they aren't very helpful. I will buy from them again, no real issues to complain about.

Date of experience: July 24, 2022
California
1 review
2 helpful votes
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$200 laser, broken 18 months later...
May 23, 2022

While I was impressed with the laser I purchased (while it was working), it just stopped working seemingly for no reason. I did not drop it or get it wet. I contacted customer support and was told I should purchase another one since it lasted for more than a year and they would not be able to help me with a repair as the products come from China (should have guessed). Save yourself the time and money and find a laser made in the USA (or at least not China) if you want / expect such an expensive and seemingly high quality laser to actually work for longer than a year or so.

Date of experience: May 23, 2022
South Carolina
1 review
5 helpful votes
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I got scammed
May 2, 2022

I ordered a 5000mw red laser to replace a 5mw red laser. The 5mw has the class rating label and a keyed safety switch that the FDA requires on all light emitting devices. The one they sent me has neither of these and it has no more power than the 5mw. They advised that the beam is adjustable by turning the head. I took the head off and there is nothing in the head, unlike my 5mw which has a lens inside it. I even sent them a picture of a pencil in the laser head. Gonna file a complaint with the FDA and Consumer Affairs offices.

Date of experience: May 2, 2022
Texas
1 review
6 helpful votes
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My bank thankfully declined the transaction on time, and now they constantly sending me messages with Fake PayPal in voices "LaserPointerPro would like to remind you to pay invoice #*******. Amount $103.44" "*******@paypal.com"

Date of experience: July 19, 2021
Italy
1 review
3 helpful votes
Follow Solid S.
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Fraudulent company
April 13, 2021

Fraudulent company. Keep away from them. They declare totally false values of output power.
A 50W handheld laser DOES NOT EXIST.
You can get a maximum of 9,10W by a single laser diode for a HANDHELD LASER which has a "flashlight size" if you overclock it. Not more.
Their products have a false output power value and people can check it using a simple power meter.

Date of experience: April 13, 2021
Michigan
1 review
1 helpful vote
Follow Mark D.
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This company lies about every laser it advertises and you will not only get a laser at least ten times weaker than they say but you will pay three times more for it. They advertise lasers that are ******* mw and all the way to *******mw and the fact is lasers that powerful do not exist. The most powerful handheld laser in the world is 7500 mw. And it can be bought for 400$ well under the 1300 or 1500$ this site sells them for. Take it from me I got took when I first started collecting. Do not buy from these guys they are complete crooks and everything you read is a lie. I ask you to look for yourselves and you will see that I am telling the truth. If you are looking for a great site to buy a laser from go to Sanwu they are honest and build the best quality lasers

Date of experience: March 30, 2021
Texas
1 review
2 helpful votes
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SCAM
December 23, 2020

I ordered one of their most expensive lasers ($350) as a Christmas present. I immediately received a confirming email and 2 weeks later an email saying the product had been shipped through DHL and would arrive within days. Well, DHL has no record of a shipment and now, 2 days from Christmas, it is obvious that nothing has been or will be shipped, despite this company gladly taking my money. No response to my emails. No customer service. No product. DO NOT ORDER ANYTHING FROM THIS "COMPANY", IT IS NOT LEGIT!

Date of experience: December 23, 2020
Maryland
1 review
2 helpful votes
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ASIAN RIP OFF BS.
December 23, 2020

After waiting 2 months for my order i gotthis super cheap laser pointer that worked for 5min and now won't turn on at all. You can tell every component is the cheapest crap from China.

Date of experience: December 23, 2020
GB
3 reviews
4 helpful votes
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Lowlife scamming scum
November 20, 2020

Ordered a laser pointer, about two weeks later received an email saying:

"We are regret to inform you that the current free logistics channel has been suspended by the post office.
Only Express Mail Shipping are left.
Because the unit price of your product is too low. Our paid logistics costs are higher.
So you need to make up for the logistics costs.
You need to make up the shipping fee of $18.99.
The following is the link to make up the shipping fee. Please pay in time so that we can ship you sooner."

I wrote back noting that this is ridiculous and requesting a refund. I am not holding my breath.

Date of experience: November 20, 2020
Kansas
1 review
2 helpful votes
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Total scam
October 28, 2020

I paid $200. Pointer missing front lens and does not even come on. No response at all from the company to my emails or to the submissions to their support page..

Date of experience: October 28, 2020
North Carolina
1 review
2 helpful votes
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Rip off
October 19, 2020

I ordered a laser, and waited 7 weeks to get an empty box full with bubble wrap, this is what americans should be pissed off about these bull$#*! countries screwing america $#*! china and $#*! all of there bull$#*!

Date of experience: October 19, 2020
Germany
1 review
0 helpful votes
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Laserpointerpro
October 9, 2020

I ordered the
LT-*******LGF 3000mw 450nm Pure Blue Beam Light Multi-functional Rechargeable Laser Pen Set Black from laserpointerpro.com It is great! It burns, light matches and does a lot more including laser shows. I recieved it within10 days, everything intact. I love it! I am very satisfied.
Nancy G. Chicago, IL

Date of experience: October 8, 2020
New York
2 reviews
4 helpful votes
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Silent refusal to issue RMA
September 14, 2020

Order #*******: Either they sent defective or wrong green laser. Four email requests for RMA for over a week now and NOTHING! No phone number either.
I'm calling my credit card co. And see what they recommend. Very sad when sellers take your money and then become impossible to contact. STAY AWAY!

Date of experience: September 14, 2020
Georgia
2 reviews
9 helpful votes
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SCAM... STAY AWAY!
July 4, 2020

I ordered a laser before reading the terrible one star reviews. I immediately contacted them to cancel. Their reply was that they could not find my order. Four days later it arrived. I contacted them again and sent pictures of their packaging showing that they sent me the laser. Their response was that they have no record. Attempting to stop payment with my credit card company.

Date of experience: July 4, 2020
District of Columbia
1 review
4 helpful votes
Follow Jam T.
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Never buy here. They do not respond to emails, don't ship product and if you do receive something it doesn't work. They are, as stated elsewhere, a cheap Chinese knockoff with false advertising - powers of lasers ae NOWHERE near as advertised. Cheap junk marked up 5x. Positive reviews are plants from the company.

Date of experience: June 10, 2020
France
1 review
3 helpful votes
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My laser doesn't work, no assistance, no contact... alone with my fake product... LASERPOINTERPRO=THIEFS
Shame on you band of bastards.

Date of experience: June 9, 2020
Austria
1 review
5 helpful votes
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I stopped my order at the billing page,
Looked for some reviews and thankfully found this site here (sitejabber)

I did not finish my order and did not submit any billing information.
I now received a receipt from them via paypal and a email that I should finish my order...

Nope, not going to do that.

Date of experience: May 14, 2020
California
1 review
4 helpful votes
Follow J M.
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Lousy product!
April 16, 2020

I purchased one of these expensive lasers and it does not perform as advertised! I tried contacting them 4 times with no response! I would return it for a refund but no one contacts you back. DON'T WAIST YOUR MONEY!

Date of experience: April 16, 2020