I am deeply disappointed with my experience with this company. The products are outrageously overpriced for what they actually offer. I initially tried them through a friend and decided to place an order, which ended up costing nearly $200 per month. Without clear communication, I was automatically enrolled in a subscription with no reminders and no easy way to cancel.
Their customer service is non-existent—everything is handled through impersonal forms, making it clear that they prioritize profit over customer satisfaction. When I attempted to return the product, I was hit with additional costs, including a return fee and shipping expenses, adding to the frustration.
What's most upsetting is that despite following all their return procedures, it has been over a month, and I have yet to receive my partial refund or any communication from them. This entire process feels like a scam, leaving me with unexpected charges and a complete lack of accountability from the company. I regret not researching them more thoroughly, but no legitimate business should operate this way.
I ordered from a holiday special, as I always do. I noticed that the fiber content in the chocolate shakes (which used to be 2g) went up to 5g. I was excited and ordered them, as fiber is one of my main issues with health.
Unfortunately, Thrive (Level) sent old product with the 2g of fiber. When I made them aware, they told me I would have to ship back at my expense and accrue a restocking fee.
They lost a longtime customer with this decision, and I won't go back. I've spent quite a bit with them and have friends who buy because I recommended. Not anymore.
I love thrive I wanted to return my order as thought I could afford it but something came up and I could not go forward and afford it. Thrive gave me a false address and scammed me. Used 2 couriers or returned the order back to me. I googled the address and wrong area it's a made up address, now they won't answer me on support for me to get refunded. I am a single mother who cannot afford to lose the £178.00 pounds.😢😢
I can't go a day without the vitamins (aka as step 1).I have seen great results, Since quitting my night shift and on my postpartum journey. If you use these products make sure you drink lots of water. I'm not sure how you expect to see results or feel better without having the proper water intake. These products work! No more store bought vitamins of any kind for me.
Thrive has changed my life for the better. I love the ritual of the 3 steps and the salted caramel lifestyle mix. I usually use black label DFT. This past month I have tried the new Thrive Elite product. I have been on it for 2.5 weeks and lost 7 lbs! My order was delayed because the wear house was out of shake mix and they credited me 35 dollars. My skin feels so soft and my hair has stopped falling out. I can get up in the morning and stay awake which is a huge deal for me as I am recovering from brain tumour removal surgery and suffer from chronic fatigue. Thank you Level
If you wanna end up diabetic then this is your product plus the pyramid scheme used to climb the ranks. Every person I know who sells this is uneducated and very pushy of this God awful product. Stick to the basics with vitamins and actually put in the work. This product should be banished
On the 4th day taking Thrive I became extremely sick; headaches, fast heart, high blood pressure, foggy brain, shakes, vomiting all day, dizzy spells. I tried different methods to contact the company, no one answered back. This product is LOADED with caffeine,,,to the level that is extremely dangerous.
I never placed a reorder. My bank has a 353.00 hold on my funds. I have a friend that sells this product. I asked for a one time purchase. I can't even talk to anyone to cancel. Don't order...It's not worth the headache. Especially when a business doesn't have a contact number. SHADY...
Unfortunately, the number posted won't give you a live person to speak to. It is a support ticket by email only. I tried to cancel my auto-ship the day it was processing (not shipped yet). I was told I couldn't the day of but could return the product. I understand that, however, I asked to update the shipping address because I just moved. I was told they could not update the address even though it had not been processed and shipped yet. I told them that I couldn't return an item if I didn't receive it, but they still refused to update the address. I kept getting the same response on how to return the product. READ your tickets! Just save your $300, not worth the hassle.
Thrive helps control my appetite, gives me energy, keeps my mind clear, helps me sleep all night.
I love it. I don't sell it. I just really think it has made a huge difference in my life. I'm 61 and felt 75 before taking Thrive, now I feel about 50ish? I wasn't looking for a magic pill, I didn't believe anything like that existed. But after getting a 4 day sample (free), I am now ordering monthly supplies and loving it. It's not magic, but good science, that gives me the vitamins and supplements my body needs.
I didn't realize an order was pending until 7 p pm in the evening
They put in pending status at 12am that morning.
You can't speak to a person
I sent an email saying this is pending. Please cancel.
They wouldn't it's going to fulfillment you can ship back
Now I have to pay another shipping fee to return. Then get charged a restocking of 10% and this is unopened plus minus shipping. $168.98
I was sent a three day trial by a Facebook friend. I was at the time in the middle cleaning my grandparents hoarder house and trying to regain custody of my child from the state. This company almost RUINED that for me. I had to take random drug tests for court. And I tested positive for methamphetamine. I have been sober months before getting pregnant with said child. They claimed to sue me if I said anything but yall should know those ingredients... the metabolize into methamphetamine. It's sick.
I started the program with good results in losing weight and energy. With a healthy diet and walking every day I list 25 lbs and the Thrive program helped me on the start of my journey. After 3 months I began to have skin break outs and anxiety.
So I stopped the Thrive but continued with healthy eating and walking every day. I lost the last of my weight of 30lbs on my own.
I feel great. I recently purchased the elite Thrive to see if I could lost 5 more lbs quickly. I DO NOT RECOMMEND THE ELITE.I could not sleep at all and horrible.
My recommendation is this.use the program for 30 days to help you get a jump start on weight loss.
It doesn't matter what weight program you decide on...you still need to eat healthy and exercise to get your desired weight.
Thrive was a jump start that I needed but I do not recommend it long term.
Erratic behavior has been reported after stopping this so called lifestyle. People go into withdrawal. Caffeine and bark infused patches. Stop flooding this website with fake reviews!
You guys all sound the same
I really wanted this to work, but it didn't. There was absolutely no difference in my mood, energy, weight loss, motivation, sleep, or anything else. Super disappointing. Maybe don't believe all the hype by people who are trying to sell a product. Also, I think it is a little concerning that all of these people rely on a drink, patch, and pillow to be happy and feel normal. Vitamins simply just don't do that for you. Not to mention, happiness really is found within yourself. That's a lot harder than it sounds, but there isn't any special vitamin or mineral combination that's going to make it magically better. What will everyone do when eventually this product isn't around anymore? Nothing lasts forever. It would've been cool if it had worked, but I guess it's probably for the best that it didn't.
I tried thrive consistently for a whole year with 3 steps. I wrote to support team I am not feeling the increased energy, change in gut health or weight loss and this is what they sent me back in response.
The products are good but the prices make them unaffordable for most. A lot of deception going on. They're FAR from "all natural" and plant based. There are plenty of artificial ingredients in their " ultra premium" product line. Last time I checked silica and gelatin don't grow on trees. There's also no third party testing. The claims are all pushed by people who have something to gain. I still like the product but it isn't worth the money.
I have been using the 3 step Thrive Experience for over a month now and I really love it - I love how I feel and how the products fit into my daily life. There are a lot of negative reviews on here, so all I can think is that maybe it just isn't for everyone. Different bodies work differently, so what works great for me obviously doesn't work great for every body. If you are tired and open to trying it, I'd recommend it, but if you already have serious health concerns or are super sensitive to caffeine, this is probably not for you.
Thought I would give it a try being I was looking for energy and better health. After being on it for 2 weeks, I broke out in hives from the patch, experienced nausea and vomiting, sever leg cramps, and even numbness. Never had any of these issues until I started Thrive Lev-el. I did the promoter package and can't even get my money back because the package was opened. I DO NOT recommend this product. I even gave some samples out and they as well had horrible side effects.
This company will turn back on your auto renew and charge you $175 out of nowhere. They literally took food out of my children's mouths and all I get is a condescending blanket auto response. Stay away. The product causes tremors and bloating too. The patches do not stay on at all and are constantly falling off. Just another rich people's pyramid scheme and I'm embarrassed I gave it a try. You live and learn.
Answer: You would have to ask your Dr. that's what I did before I started.
Answer: This happens alot and they totally screw u on the refund. Check out the 199 complaints on BBB site. It's listed under LeVel Thrive. Promoters say they have no complaints and share some link to BBB for Thrive but the word thrive is not what they list as. Its a big scam. They say return the stuff fraud stuff that shipped and then still charge u shipping to send back, restocking fee, and take a percentage off so u get like half of the fraudulent charge. If card was charged and nothing came in mail they won't help. They keep saying it says it shipped send it back over n over.
Answer: It should be a clear backing on your patch. And it peels right off
Answer: Caffeine is an inhibitor to the formula that makes up the Thrive Experience. Staying away from extra caffiene & sugar along with drinking more water helps it work. I haven't touched coffee or sodas since I started 29 months ago. 28 of which I've been Thriving for free with the refer 2 rewards plan.
LeVel has a rating of 1.9 stars from 407 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LeVel most frequently mention customer service, auto ship and weight loss. LeVel ranks 509th among Vitamins & Supplements sites.